What clients say about Town Auto in Dennis Port (MA)
Very honest and fair priced mechanic. I would trust them working on an of my vehicles. No nonsense and they get the car back to you fairly quickly. I’d give 10 stars if it was possible.
Fair and Honest mechanic!
I went to get service done to my car thinking I needed $1000 worth of work. When I showed up he told me I didn’t need all the work I had assumed needed. I’ve never been treated so well getting a car serviced. We are so excited to find such a great mechanic on the Cape.
Thank you! — Town auto.
Brought my Nissan here last year for inspection. It needed work done to pass. Their efficency in getting it fixed and price for everything was amazing! My go to garage for anything I'll need in the future.
Until last year, i was going to this shop for anything just because i liked how it was cheaper than the nearby competitors and owner was a straight forward guy.
Last year he put a battery to on my honda crv. He said don’t worry i can get an original battery from the Honda parts in Hyannis and showed me the calander from honda and contact information of Hyannis Jonda and said look we work with them. I said great and it was either 250$ or 300$ if i pay cash He would make it flat as he told me. I accepted and knowing that he was my friend at that point.
I started having a problem with electrical in my car again recently . it didn’t start sometimes and need a jump start when it happens. So i moved back around and obviously wanted to check with my trusted mechanic but He said i never worked with your battery before. I couldn’t prove him that neither bc it was cash transaction and had a big faith. but even back then i was suspicious about the battery and asked him if he really put a battery bc this one don’t look like brand new. And he showed me another honda battery. I said ok.
when i visited for checking the battery again, He showed me previous transactions of mine and they were all paid by CC. So he wants me to accept whatever he said. i sent him people and customers for services bc i thought he was a great guy.
Now I see, my cash payment disappeared in the air and if i had a receipt. I also lost my wallet last year so i usually kept my important receipts and papers in it so all has gone. No proof left. And He also said he doesn’t ever put honda parts. how accurate its who knows.
I am disappointed and would not suggest anyone to get service here as i got hurt from the last experience!
Jeremy is the best. He inspected my car fast and with professional care. Most of all, Jeremy has a positive kind attitude, something rare these days. There is a comfy waiting area as well.
Needed a flat tire plugged. They got me right in, and were quick, polite, fixed my tire and swapped out the spare. Great experience and would go back for any other service needs while at the cape. Thank you.
We were on vacation and there was a thumping noise from the back of our car. The team at Town Auto was great - prompt attention, kept us informed as to status of the repair, got it finished for us quickly to limit the impact on our trip at a completely reasonable price. I couldn't have asked for more.
Check engine light came on to it to AutoZone coolant thermostat code called Nas and they took me right away. It was a big job but well worth becoming a regular customer. MY CAR HAS HEAT WHOO HOO 😀
Had them work on two different vehicles, I thought they were fair priced and they fixed the problem. I gave them a 5 star review. I now have to change my review. I drive a long distance to get here and I noticed I had fluid leaking from my engine, didn't seem to be much but I had to get it checked out. They told me it was transmission fluid and both a line and the seal around the pump was leaking. This was going to be a very expensive fix. I waited a couple days for them to get back to me and during that time I took it to a transmission shop for a second opinion. Those guys checked the fluid said it wasn't low at all and found that a small amount of motor oil was leaking not transmission fluid. Come on man, very disappointed and thought it was important for people to be aware.
Real nice people. Brought in for slow air leak and determined it was a valve that had the pressure sensor in it. They did not have the part. Since I was heading off cape I would bring it by dealer as there was a possibility it may be under Warranty . He did not charge me for diagnosis. Top of my list in the future.
I came to Dennisport for vacation and my car started shaking and making noises on the drive there. I called Town Auto and they got me in that day and fixed it by the next day! They were reasonable, kind, and made it possible to travel home on time.
Fast forward to the end of the week when I was supposed to drive home, and my husband's tired popped and we didn't have the key to change the tire. We called Town Auto again and he was able to get his car in and get it fixed within one day so we could get it back home! We had terrible luck but Town Auto really made the best of a bad situation.
Stay away! They don't wear masks or gloves! They get in your car and breathe all over it and touch everything which makes for a huge chance to spread germs. I just took it in for an inspection and now my car might be contaminated and full of Covid germs. If a business can't offer the common courtesy of simply wearing a mask that means that don't care or respect their customers. I no longer trust Town Auto and will never go back.
I cannot say enough good about these guys. Amazing job on my 17 year old baby. They are honest, fast and have some of the best prices around. Highly recommended!!!
I drove from Connecticut to help my family search for Diesel, the golden retriever who went missing on July 4th 2020 when he dove off the Smugglers Cove Jetty into the ocean, terrified of the random fireworks going off everywhere.
While searching for him, my charging fault light came on in my car. I called my mechanic in Conn and he said my alternator may not be charging the battery so my engine might just stop. I called a number of mechanics in The Dennis/Yarmouth area, but no one could get me in for a week.
Then I came across Town Auto, and the Owner, Naas, was kind, honest, and professional. He did not overcharge me because I was stuck out of state with a broken car. He was fair to me, and fixed the problem within 1 day when no one else would give me the time of day. And he did a great job!
He is the gold star of business owners, the standard by which we should treat each other. I will not forget his kindness at a time when I was so vulnerable.
Thank you Naas.
Jamie Alosi
We were on our way to visit family and our car broke down in rhode island with a flat. We had to get towed all the way to Mass. The following morning we started working off the lugs to fix the tire (we work in auto repair ourselves), but we just didnt have the tools being so far from home. Granny recommended Town Auto, and I'm so glad she did. We called ahead, they said have it towed right down and confirmed they had a tire in stock. They had it done in an hour on what was clearly a busy Saturday! Price was totally reasonable. Amazing customer service and great quality work. They were even able to get the cap stripped lug off that was sort of seized in there. Very impressed! Highly recommended.
I had to get a repair and I was in from out of town. They take my fuel card, so I went there. They diagnosed the problem quickly and repaired it quickly.
We were driving into the Dennis Port, MA area to start our family vacation and started hearing a loud sound coming from the front end of my Jeep. After driving over 970 Miles, we were tired and ready to relax, but knew we had to find someone to fix the jeep because we were leaving in a couple days to our next destination. At 4:45 p.m. we started calling around and the stress started building because we were having a hard time finding a garage that would get us in yet alone spend any time talking to us because they were getting ready to close at 5. Thank goodness we called Town Auto!!!! They talked to us, took the time to understand the problem and told us to bring it in first thing in the morning. We arrived in the morning and they quickly fixed our vehicle and were very reasonable! Thank God we found them. Highly recommend them!
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