We discovered a massive oil leak in our vehicle during a drive home from the shore, but as luck would have it, we were just a few miles away from this shop and the saint who works there, Erica. She let us know we needed to get the car looked at right away and went as far as to call a nearby service station (Willard’s - another five star place with amazing folks) and arrange for them to get us in right away. On top of that, she found someone to escort us over there in a separate vehicle just in case our car failed along the way. Just incredible. The definition of above and beyond the call of duty.
Very friendly staff and a good selection of items . They make hyd hoses also . Prices are comparable to must parts stores but with people who know parts unlike auto zone lol
Super friendly and helpful, even when what's needed goes beyond their products and services. But when they can provide the part, they offer helpful tips on using the device if you need it. Great folks. Highly recommend.
Very helpful, productive and friendly staff. I ordered a starter for my bus about a week ago and Mr. Clay readjusted the pinion mount for me so the starter would fit the engine. I went back thinking maybe the starter didn’t fit, but he recommended testing my batteries. He found that both were dead, so I got new batteries that I needed new parallel cables for. Mr. Jim ordered some new ones for me and had them in the following morning. Thanks to their advice and their help my bus is running again quickly.
Stood around waiting for someone to help ....only person in the store was on important call talking about the all inclusive party ...and how it includes a breakfast .... woo hoo ... heading to Easton
I wish they have someone do things faster and with a smile but they know what they're doing over there not by the Office Professional but the store manager walking behind the counter front of the customer don't say Hi how are you hello no greeting or anything Becca do better there was a another employee didn't even say hello hi to any customers well I guess that's the way the company has do they work to tell him how to do it is called customer service and a greeting when somebody walking to the door I'm old school I like to talk to people like to talk to customers ask him how was their day how was everything things like that reading a nice shirt is a nice day you know
Don't waste your time going anywhere else. On point when it comes to having something. And if its not on the property they are the fastest to get it hands down. And if you need a custom hydraulic hose 👍
I gave them 1 star because they were always very friendly and even though they gave me the wrong thermostat 2 times I came back again for a water pump and when he rung me up I didn't have all the funds in my account for the purchase I only had half of it available which was $34.23. It deducted the $34.23 off my card and he denys it . And they are saying that it didn't happen. And come to find out it would of been the wrong water pump anyway. So just becareful Thank God the my car didn't overheat driving back and forth tryn to get the right parts and my money back.
Business Office Only Please call for Vehicle Pick-up, 5005 Main St, Grasonville, MDTowing service
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