This place is absolutely horrible!!! I understand that this place is a business and when it comes to business matters, it's money over people, but Geyers could have been a lot more considerate in the way they handled my situation and my personal property. I got into an accident through no fault of my own and the cop on the scene reached out to these people while I was trying to sort through what had just happened with the accident. I told the police that my insurance was out of state and would not cover a tow. They told me that it was MD state law that they pay it and any other fees incurred. Since I felt like I didn't have much of a choice I let them take the car. Like I originally suspected my insurance refused to pay the cost of towing or the fee to have the car in the impound lot. I still had items in my car that I wanted to recover but these guys said that the only way I could get anything from the car is if I pay the fine which was around $2,000 at that point ($65/day). Nothing about the price per day or the cost of towing was discussed beforehand, instead I was randomly sent a letter from their company in the mail after a few weeks of not hearing from them (which I also thought was shady). Rather than work with me, these guys were upset when I said I couldn't pay the fine and told me that they would reach out to the DMV in my home state in an effort to get my license suspended for lack of payment. Luckily my home state didn't care and told them they would not pursue that option. I guess this pissed Geyers off because they then threw away all of my personal items in the car (some I imagine they stole) and destroyed my car and my license plates without telling me. When I tried to cancel my insurance they told me that I needed to turn in my license plates but I couldn't because Geyers had them destroyed. I don't ever plan to willingly do business with this company because of how I was treated and if you are smart, you wouldn't either.
We needed to have a vehicle towed from Frederick to Montgomery County. Geyers Towing is located out of Germantown, MD and not only were they cheaper than every tow company we called in Frederick, but they also had a quicker response time.
The gentleman who towed the vehicle was personable, professional, and courteous. He cracked funny jokes and made sure to keep ample space in busy traffic so we could follow behind him. Top notch!
I'd recommend Geyers Towing and will use their services again if the occasion arises.
Collin at Geyers took great care of me. My exotic left me stranded on the highway, I took a chance with Geyers, they Arrived in a very timely fashion, was professional and did an excellent job. Whether you’re stuck on the road or need something transported, Geyers/Collin will be my first choice.
I called them to get a tow we broke down on a exit i explained what we going on then they told me the could not help a cop came by and said he will get some one there right away not 20min later a this company come up and charge me $1400 for a 5min ride to there shop saying because a cop called them they had to charge me that much then the made me get cash because it was a impounded vehicle this is a Shang high operation nice people but business practice is shady.
My son got into an incident on I-70 while commuting back home. We called Geyers and everything was very smooth. The driver, JC, was very pleasant and very respectful. They responded in less than 20 min. It was the best experience we've had with a tow truck company. I recommend them to anyone needing a tow truck in the Mt. Airy area.
These guys are excellent. My car battery went completely dead on 2/28/25. I called for a tow to my mechanic. Aaron arrived in less than 15 min to my location. He was very professional friendly and explained what he was doing. My wife and I were very impressed.
These guys are always polite and have always taken care of me when I needed assistance. Highly recommend them for all your towing and transporting needs
As a freight brokerage company, we entrusted a carrier to deliver freight on our behalf. Unfortunately, the carrier’s truck was involved in an accident, and the local police called Geyers Towing & Recovery to tow the truck. While it’s understandable that they needed to secure the truck, their handling of the situation afterward was extremely frustrating.
The freight was inside the truck, and we requested permission to send another truck to retrieve it. However, Geyers Towing & Recovery claimed this was against their policy and refused, causing unnecessary delays. After they got approval from carrier insurance company for towing costs , they insisted transloading would be done only by them which came at an unreasonably high cost, but we had no option but to pay.
This experience was both costly and stressful. We expected a more cooperative and fair approach, especially in such urgent situations. Based on this, we cannot recommend Geyers Towing & Recovery to anyone in the logistics industry. Their policies and practices were not accommodating, and the overall experience was disappointing.
The worst towing we've dealt with! They towed our truck and trailer after the accident. We paid off the balance and they didn't want to release the truck and trailer until the money was posted on their account (which was the next day) and charged us $450 for one more day. It's ridiculous.
Friendly, quick arrival and professional. My stick shift car rolled down the driveway and over a green transformer box. Geyers towing took their time to avoid more damage and a prevented the car from rolling over. Fair price for a difficult situation. Thanks!
The best and professional towing company I’ve had to deal with. All the employees I encountered are kind and so helpful. The drivers go out of their way with superb customer service . I 100% recommend this towing company!
Geyers towing is the best tow company I’ve ever used! The guys operating the trucks are all professional and knowledgeable, the people at the front desk are great over the phone. Steve took my call this morning and made an otherwise stressful time stress-free. My family has used Geyers for years and I’ll never trust my car with anyone else. Thank you to everyone at Geyers!
I am shocked to see some great reviews here, because my experience after the accident I was involved in on April 11, 2024 was terrible. Geyers was called by the State Trooper, my vehicle was already on the shoulder, in fact all the vehicles involved were already on the shoulder. The tow truck driver came out of his vehicle and demanded that I remove all my belongings immediately and he has no time to wait for me. I asked him if that was the manner he should be speaking to me, he cockily answered yes, and when I asked for his name and company, he replied, “you will get it after you remove your belongings.”
It was raining steadily and I was waiting for my ride at that time. He then proceeded to speak to the State Trooper who walked back with him to me. I told Officer Yarbrough that the driver’s attitude and manner was rude and I do not tolerate rudeness. I finally got his name at the end and his name is Aaron.
This driver needs to be taught manners, I am not asking for compassion nor his pity, but rudeness is definitely not tolerable. The accident happened on 1-270 northbound underneath the Grosvenor Lane overpass.
Late one night last week, as I was driving to my sister's house, a deer collided with my car near Frederick, MD, leaving us stranded. Geyers Towing was quick to respond. They towed our damaged vehicle promptly, ensuring everything was taken care of. In a difficult moment, Geyers Towing, provided the reliable service needed. I highly recommend them for anyone in need of towing in Maryland.
My car broke down in Rockville, MD, and Geyers Towing was quick to respond. The driver was efficient and got my car to the garage fast. Really appreciated their smooth service in a stressful situation. Solid choice for towing in Rockville.
My car suddenly broke down, and I was stuck. I called Geyers Towing, and they arrived quickly. The driver was professional and got my car to the mechanic's shop efficiently. I appreciated how smooth and hassle-free the service was. Geyers really came through in a pinch, and I'd definitely recommend them for their fast and reliable towing service.
I’ve used Geyers Towing many times over the years. The drivers are all very professional and the trucks are always clean. The customer service is top notch. Whether it’s a custom car or an over sized gun safe, they are always there for me
Thank you Thank you Thank you so much to Mr.Steven and his father the owner of Geyers tow truck i have been having the worst luck in March my insurance failed me with assisting me when my car was totaled. However Mr. Steven and his father (the owner) assisted me. Very professionally people, very polite Mr. Steven and his father (the owner) are angels. They helped me get my belongings out of my totaled vehicle and they assisted me with removing my tags. I was very thankful and felt truly blessed to be assisted by their establishment. Thank you again guys god bless you all and your company. I hope every customer receives the same customer service as i did. I was so thankful i had to give them a hug. God Bless .
Geyers Towing was a lifesaver when my car broke down on the highway. Quick to arrive and efficient in towing, they got the job done without any fuss. Really appreciate their help and would definitely recommend them!
Last Tuesday my car broke down on the highway around midnight. I called Geyers and they arrived within 30 minutes. The driver was friendly and professional. He quickly diagnosed the problem, got my car towed to their shop, and even gave me a ride home. I'm grateful for their fast, reliable service, especially so late at night. Geyers really came through!
Fast and extremely professional. The driver was friendly. The company also sends digital receipts with overall photographs of your vehicle once it is dropped off so you can see that it was not damaged in transport. A feature I very much appreciate as I take great care of my truck.
The person's car that was taken here gave the rating to post. I was brought here to get my car on a Saturday because it was towed here, and I needed to get it towed back to Virginia. It would have been nice if they were open on the weekend (along with a sign posting their hours somewhere visible) so that my car could have gotten an early start on getting fixed. Instead, it was delayed three days. The representative that answered the phone when I called about getting my car basically acted like they've never heard of tow companies being open on the weekend. I hope to NEVER break down in Germantown, MD again, and the police recommend this place.
I recently had the most amazing experience with Geyers Towing. My huge truck hydroplaned off of the road and got stuck, and I was in need of help to get it out. I called Geyers Towing and they were prompt, professional, and friendly! They arrived on time with a tow truck that had enough power to move my massive vehicle with ease. The driver was knowledgeable and safety conscious, driving carefully to ensure the safe transport of my vehicle. Awesome company.
When I woke up yesterday morning and went to check my car, I was frustrated to discover that I had a flat tire. Not wanting to be late for work, I called Geyer's Towing right away. Within minutes, a team of friendly and professional tow truck drivers was at my door. They quickly patched the tire and had me back on the road before I knew it. Thanks to their excellent service, I made it to work just in time and didn't have to worry about any potential problems with my car along the way. Thanks Geyers I will be using you again! (In the hopefully not near future)
I had the worst accident on 495. I was getting off on exit 46 around 7 am and suddenly a car stopped abruptly and I rear ended it. I know the accident was my fault, but I was still terrified. I am very glad nobody got hurt. I called Geyers Towing and they came to my rescue within 20 minutes. The driver calmed me down, he helped me get all of the things that I needed out of my car, he even dropped me off at work before towing my car away. The tow truck was so clean, and comfortable. Accidents are no fun, but when you have a reliable Tow Truck driver with reasonable prices pick you up, it can really make a Difference. I 100% recommend Geyers Towing & Recovery.
Steve Geyers Towing provided me with the best services and the price was way less than I thought it would be! They got to me within 15 min of getting the call. I was impressed with their professionalism, politeness and how responsive they were. They towed my car and dropped it safely at the repair shop. Hopefully, I won’t need them again soon, but if I do, I will definitely call them. Absolutely the best!
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