What clients say about Miles Towing in Elkridge (MD)
I called and told them my daughter and grand daughter were broke down. They said say less. They were there promptly, the driver was incredibly nice and accommodating, and the dispatcher was a real gem. Thnx so much!
They have tow trucks hiding ready to snatch your car up in a second and its diabolical they do it during the holidays and no other time towed in the 3 mins it took me to pick up my pizza. I was being stalked and if I remember correctly their are not tow away signs just a fire lane sign that barely visible. mark the lane if they going to be having people towed and being hustled for 140 to let it down it have it taken to a garage out in Elkridge. Unprofessional towing company has no patience or compassion for the situation sir I said Id get you the money but you have my transportation I have to figure it out give me a dang second. Absolutely disgusted at how other human beings treat people I doubt I will return again oh the best part my mom came up to bring money for me she gets out the care and literally within 1 min another truck swoops up in front of her car trying to take it while we are dealing with the current person which means he was there watching and stalking people I jumped in front of my mothers car and said we not doing this today you going to crush me before you take another car that is helping resolve a current situation. Get a job you can be proud and not ripping people of during the holidays I have never seen tow trucks up their. The LACK OF CUSTOMER SERVICE IS JUST ASTOUNDING AND THEY GET ON POWER TRIP! YOU ARE PREDATORY AND YOU SHOULD BE ASHAMED OF YOUR COMPANY AND EMPLOYEES. Have a horrible christmas and new year you ruined mines.
One of the most horrible scams in Maryland!
They towed my truck from Laura Rest Area and charged me $3030 for towing 4miles. Truck was left at the rest area about 2 days. All my tags and registration are legal and up to date, PLE do not make up fake story. Reason for towing was parked over 24hrs, not for tags ! Charging $3030 is a horrible pain to my company. My truck value was under $10K and you already charged me 30.3% of truck value.
Towing company front desk lady said that money will go to police station, “its police flat fee, ”she said. I do not recommend any truck drivers to stop even use toilet in S/B I-95 Rest Area !
Called to see if I could look at the damage on my car to see if I would be able to drive it, after it had been towed there before the weekend (State Trooper called them after my car accident) Had to call after the weekend because nobody answered during the weekend or called me back. I was told I couldn't even get on to the lot where my car was until the bill for the tow and storage was paid, either by me or the insurance company. The bill was 900$! Thats absolutely ridiculous.
They towed my truck and I'm pretty sure they took my license plate off and they took the driveshaft off and told me that they can't put it back on and I would have to get a mechanic to come put it back on.
Budget sent them a temporary plate and they still wouldn't release the truck
DO NOT TRUST THEM!!!
If I could take that last star, I would !!!!
They're a very rude company. And don't run on time. Our car was supposed up be picked up at a certain time and they were late. They're not a skilled company because the wanted an entire city block to use their flatbed. I've seen plenty of other tow companies maneuver a flat to get cars with space. Unfortunately, the nonprofit we were planning on donating too missed out because of their incompetence. When I expressed my annoyance with them the man called me "stupid." Wow, that's a great way to get a return customer.
After waiting four hours for roadside assistance, I took matter to in my own hand. I called a Local company and Larry was there in 20 minutes thank you guys. Great customer service.
Was in a bind after I blew two tires. Miles answered right away and the dispatch sent the guy to tow my car within 20 minutes of calling. Thank you so much for the great experience Miles!
Tow driver knew what he was doing and was very kind also. Was about $165 for 15 ish mile tow to the bmw dealer. Not bad.
I was told after an accident I can't retrieve my baby's clothes from my car because I'm currently homeless. I will be taking you guys to district court and I will make sure the judge rewards me my personal property back .
Biggest mistake of a good tow company! $350.00 for 3 miles! You’d have a better reputation if you didn’t overcharge. Heads up! They towed my daughters car yesterday and it was DRIVABLE!!!!!!
Well this guys so expensive they will get advantage of you their tow truck very high rate stay away they charged me for 10 miles 4500$ shop arround i found better tow truck they should charged me less than half of that price stay away guys
The fact that they're closed on the weekend and as soon as they open at 8:00 Monday it's considered another storage day is bananas to me this company is making money ripping people off with a storage fee.... Other than that the man very nice ☺️
Jason was perfect with assisting me with getting service for my Honda today. He gave me great advice on where to get my car serviced, and indeed I took his advice. Once I called in for a tow, he responded very quick (the fastest I’ve ever gotten from a towing company) Jason has perfect customer service & good conversation, I felt like we knew each other since forever 😆. I will definitely use their services again and recommend them to my family & friends
Kevin from Miles towing was very professional, courteous, helpful and quick in helping me get my car towed. I really appreciated his kind, efficient service.
On time, great prices, professional service, with friendly people. MY Company has used them quite a few times and will continue to use them, best service available in Maryland, wish I could give them more stars and urge anyone to use them,
After my car broke down I called several towing services but all of them wouldn't work with me on a fair price. However after calling miles towing they said they would be there within 30 minutes and they made it within 10 so I was pleasantly surprised. Had a wonderful conversation with the operator and throughout the experience he remained friendly and professional. They got my car to a shop in a timely manner and even helped me navigate the shop to know what I needed done so I wouldn't get scammed. I highly recommend this company for any towing needs. I'm sure to be recommending them to all of my family and friends cause I know with them they won't cost me an arm and a leg and that I'll get an amazing service for such a low cost.
Absolutely do not recommend. Called this business for a tow at 5:30am, and was told I'd have to wait about an hour and a half. When I re-dialed the same phone number at 7:30am - half an hour past the agreed-upon meetup - to ask whether or not they were still sending a truck, I was redirected to an unrelated phone number and sent directly to voicemail multiple times. It is now going on 9:30 and still haven't heard back. In the same amount of time I've managed to book a separate company, pay said company for the tow, and am now waiting at the auto body shop for my car to be fixed up. So thank you Miles Towing for wasting 2 hours of my time.
Most reliable company around. All the drivers are professional, never had a problem with using them. This is the only company myself, my family and even neighbors use!
11/30/19 we were in an accident on I95 while towing our 27ft boat. The trailer almost broke in half and the boat was half off the trailer. We borrowed a trailer from a friend and while the traffic was blocked, PLE used their crane truck to lift our boat off the trailer and lower it on to the good trailer. The two employees of PLE were very professional causing not a scratch on our boat. We were there a total of 6hrs and ended up leaving with our boat.
The owner makes this place one of the worst place to call for a minor tow. They have better services for their emergency police tow section. Then when you go to pick up your car your missing anything of value if you had to take an ambulance and not get your valuables. I do not reccomend this place to anyone and if you have a accident in the Elkridge area it would be in your best interests to tell the officer you would like the next company on rotation.
-1 stars. Absolute NIGHTMARE of a company. Was recommended by Arundel Mills Mall security, and they didn't show without reaching out. CALL HARUNDALE TOWING INSTEAD!!
6360 South Hanover Road Suite F and G, 6360 S Hanover Rd G, Elkridge, MDAuto repair shop
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