The Frederick Auto Repair offers a wide range of major and minor services to enhance your car’s performance for a remarkably smooth ride. Our team of experienced technicians will treat you like family and ensure your vehicle is safe to hit the road. We use state-of-the-art equipment for all your car and truck needs. No appointments are necessary; we serve customers on a first-come, first-serve basis. Visit The Auto Repair and care for your vehicle today.
Hours not specified
What clients say about Frederick Auto Repair in Frederick (MD)
Buyer beware brought a vehicle to have serviced now the vehicle leaks oil did not before I brought it in. They cracked the oil pan when The tightened the drain plugged back on so now I’m going to have to pay $3400 to another mechanic to fix it. I’ve had two different mechanics say that it was their fault that it was caused because the oil plug was tightened too much.
This place really exceeded all of my expectations! After an oil change I needed some work done. I Went in thinking I need 2 things replaced DJ looked and determined I only needed 1 thing fixed because the other was perfectly fine. Him and Oscar worked diligently to get the job done for less than expected and quickly. They are friendly and accommodating. Will definitely be giving them more of my business.
Such a great experience ! We broke down on the weekend at the beginning of a long road trip and Manager Oscar Soto and tech Carlos came to the rescue.
After we broke down - the starter died- I called the shop and Oscar answered, I told him our issue and wanted to know if he can help us and get us back on the road that day.
He said” We definitely can take care of you”, his tone was professional and very calming.
When the flat bed dropped us off, Oscar and team immediately jumped on the starter diagnosis. When it was confirmed it was the issue, he got on the phone to get the part.
While I waited I was impressed with his demeanor and the way he went about running the shop.
The part arrived and again the team jumped on getting the repair done. From drop off to back on the road in just 1 1/2 hours!!!! I was expecting hours and hours of waiting and a full day lost.
Repair shops overall get a bad rap, but not here! Oscar and his team are the best and if I lived in the area this would be my go to shop!!!
As a young lady auto shops can always be a bit intimidating. Fredrick auto repair continues to create a welcoming, open, and honest environment with reasonable prices!
This is my second time going there and their skilled technicians provide diligent service and maintain honest communication throughout the process. DJ is definitely a star employee, he is amazing with costumers and positively impacts the team!
Great for oil changes nothing else went to fix a/c in my navigator instead of letting it cool down before messing with it they just decided to spray it with a hose they said for sure it wouldn’t cause any damage not only did the a/c not work still but I had a misfire and the car gave me non stop problems after that day I actually got so mad about I smashed the car for scrap
This was my first time at this location and from start to finish I had a great experience. Ruth, DJ, Oscar, and Carlos were amazing at providing friendly and caring customer service. Great pricing as well!
10/10 recommend for anybody looking to have repairs done to their vehicles.
We just had an amazing experience with Frederick Auto. Ruth and DJ, Oscar and the rest of the crew helped my daughter in a last minute emergency with her car so she could get on the road back home to another state after the holidays. They went 100% above and beyond and even stayed after closing when something happened that was just a freak thing. We can’t thank you enough and will continue to bring our business to you and recommend you. THANK YOU!!
Wow! I have never received such amazing service at an auto care business as I did today! From the moment I walked in, I was greeted by Ruth, who helped me check in. She was friendly, efficient, and thorough, ensuring that all of my needs were addressed. While my car was being serviced, DJ, one of the assistant managers, came out to speak with me. He clearly explained what I did and didn’t need, potentially saving me hundreds or even thousands of dollars on unnecessary repairs that had been recommended by another shop. As I was leaving, Ruth was once again friendly and helpful, with a great attitude and a big smile! The store manager, Daniel, overheard my conversation with the staff and was happy to know that my expectations were exceeded. Daniel shared that he and his team genuinely look out for their customers. You've earned a lifelong customer today!
I am very pleased with the service I received from beginning to end. I normally take my car to the dealership but decided to take a chance after speaking with the manager at the Lube Center. I called and DJ got me set up bright and early the next day. Upon entering the manager Tom was very professional and kind. He explained in detail what was going on with my vehicle and reassured me his team would take care of me. They most surely did!. I left within a couple of hours as promised and got an excellent deal! Special out to Mark for giving my "Bunny" a top to bottom bill of health. I will definitely recommend these gentleman to all I know and look forward to bringing my car back should I need anything in the future. A-1 Service Frederick Auto Repair! :)
Been taking my Defender 110 to all the “luxury” stations including LR, but over the past year, Frederick Auto Repair had been going above and beyond. Especially DJ… dude thank you for takin care of my girl! I’ve seen him interact with other costumers… always pleasant, professional and accommodating. If he worked in my field, I’d hire him in a second!
Brought my car there to get it checked out, because I've been having a noise coming from the engine. (It was the Timing belt / tension).
They charged me $150 to look at it for 10-15 minutes, and quoted me around 1500 dollars for the fix, which they wouldn't have gotten to until the following Monday.
Took it somewhere else for 1100 (without a charge to "take a look").
So, in all, this place would have been 1650, vs the 1100 elsewhere.
People are nice, waiting area is nice. I'm sure they would have done a great job. Just ridiculously expensive. Part of that is because they quoted the fix would take 5 hours, at 150 dollars an hour. Who am I paying, Lockheed-Martin engineers? Are they building B2-Spirits or fixing cars?
I am joking, but the numbers are not.
I went here bc my brakes were grinding and i thought i needed them replaced, but they told me that they were fine. they also found a nail in my tire and didn't charge me anything for diagnosis or fixing the tire. they were also rlly nice to me! do not be afraid to come here without ur dad lol
Best Shop in Frederick! They’ve serviced our older 03 Corolla multiple times. Trustworthy staff and mechanics! DJ is wonderful! If you need an honest shop whom are knowledgeable, responsive, and who doesn’t try to deceive to make $$ then you need to come here! HIGHLY RECOMMENDED!!
DJ and Tom have been amazing with helping me get my car issue situated.When I initially had my issue DJ was very friendly and calming during a high stress time. He was very upfront and requested more time so Tom could take a look at it. Within an hour Tom had all of the info I needed and was so friendly and accommodating with helping my husband and I get it taken care of. This was my first time at the shop and it will definitely be my go to and top recommendation in the future. Thank you again!!
Tom and DJ work really hard to get us in and out. We are a relatively needy company with a lot of trucks to move. I don't think they have ever let us down. And always with a smile on their face. It's hard to beat the service or the people. Highly recommended!
I want to personally thank Thomas Seales for all the great work he is doing. He is always understanding and accommodating not only to me but all the other customers I observe while I’m there. It’s a unique experience for me that I have absolute trust and confidence in an auto mechanic. If not for the obvious reasons; I’d almost say I enjoy taking my vehicle for service at this establishment.
Frederick Auto Repair has time and time again proven that they are a wonderful, trustworthy, and all around fantastic shop! They have provided service on our Jeep Cherokee for 3 years we have owned it and are always professional, reasonable, and prompt with their repairs. Tom always takes time to answer my many questions, explain concerns to me, and works with me to find the best and most affordable options for caring for my vehicle. I can't express how much we appreciate all the employees here and how we will always trust them with our car needs!
Frederick Auto Repair INTENTIONALLY destroyed the engine & transmission of my Jeep Grand Cherokee. It was perfectly fine with the exception of needing a starter (which is why it hasn’t moved in over a year before bringing it to them) and a catalytic converter to pass emissions. Now my engine is full of water and my transmission has a ton of issues. DO NOT BRING YOUR VEHICLE HERE!!!
Best shop I've ever been to! Customer service is well above any other place in Frederick. Tom and DJ are 2 of the nicest and most honest people you'll meet. I've had my car in here 3 times in the last 2 years and cannot say enough great things. Service is quick efficient and the guys there are personable, knowledgeable and friendly. You wont find a better shop in the Frederick area!
Had AC issues with my car, they helped me quickly and with incredible hospitality and friendliness. They sure know how to make a customer feel like their request is being taken care of the best way possible. Kudos to the whole team! Jonathon, Mariah, Tom…everyone was top notch.
After a week from hell already. I can’t thank DJ and the staff at this repair facility enough. Husband and I were about 40 minutes away from home when he noticed smoke coming out from my hood. Come to find out my coolant hose was scratched, spewing coolant. We tried to tape and do what we had to.
So for finding a mechanic that is open on a Saturday and being able to get the vehicle in and fixed within an hour or two and got us on our way. I could not ask for more friendly, caring and professional people.
I will be back on the future to work with these folks.
Needed serpentine belt replaced. Saw this place had good reviews so I gave them a shot. I’m usually very weary of auto shops (I have a few horror stories) but Frederick auto repair took all those worries away. Spoke with Lauren on the phone and she was very nice, got to the shop and was immediately greeted by her and Tom. I can’t remember the mans name who worked on my car but he was great too! They didn’t have the part in stock so it was ordered and delivered quickly. Had me in and out within an hour and made the process quick and painless. Will be recommending to others. Thank you all so much!
This is the best experience I have ever had with an auto repair shop. The staff was extremely kind and patient. They were extremely friendly and quick to respond! Tom, the manager, was attentive and gave me frequent updates on the status of my car. He even sent me pictures of findings, as well as calling me on FaceTime to show me what he was looking at and what he meant.
I had gone in with an oil leak coming from my oil pan but they found a couple of more serious problems. They did not do any work, unless I very clearly gave them permission to do so. They were very honest with me and with their findings.
I never felt in the dark with them, they know what they are doing and my car has been running smoothly with no problems. Anytime I have an issue with mine, or my wife's car, it will taken here.
These are some really great, honest, attentive people!
Honest Review** I visited this place 2-3 times. The guy that is always up front has great customer service. This shop correctly diagnosed two issues I had and they did not come back. However, the two problems I had with this shop was their prices were a little steep and they could not figure out why my oil was running out between oil changes. They charged me for a "repair" and told me that if the oil ran out again they could "look at it again and go from there". No specifics. Just that. Of course the repair they completed did not fix the issue. I ended up having to take it to Honda for repair (they fixed it). This was my experience.
I have never been in a auto repair shop with such great customer service like Frederick Auto Repair. Thomas Seales and his team are amazing. Our transmission was acting up while on our way to go camping. We couldn’t have been any luckier with how Thomas took care of us. He got us in right away by meeting us in the parking lot as we pulled up. He made sure things were taken care of properly. He was able to multi task dealing with multiple customers while keeping a composed and friendly attitude. Everyone there was so friendly and helpful. Thank you again for taking care of us!
Great experience here. I got a good vibe when I took my car in for an estimate. Didn't feel like I was being overcharged or that they were recommending things I didn't really need. Work was done on time and at the agreed upon price. The 2 Thomas's were so friendly and answered all my questions. I live about 20 miles away and there is a mechanic 8 minutes from my house but Fredericktowne Auto has gained a new customer and is well worth the drive.
Excellent experience. New to the state so had to find a new mechanic to take wife’s car. Always risky going to a new mechanic, but Tom and his team put my fears to rest. Entire staff was pleasant to deal with. Pricing was fair but, most importantly, they took the time to explain every step they were taking and what the potential outcomes/pricing would be. All you can ask from a good mechanic. Nothing worse than taking car to dealership service and them giving you a 1000$ bill for 5 things you didn’t even know needed fixing. Will definitely be returning.
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