Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Waldorf, MD located at 2565 Crain Hwy. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Waldorf resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.
Hours not specified
What clients say about Firestone Complete Auto Care in Waldorf (MD)
So far it’s been a good experience. Getting new tires and some maintenance done. Anibal explains everything well and makes sure everything is understood
We had a great experience at Firestone Auto in Waldorf, MD! My husband needed brakes, an oil change, and new tires. The manager, Brian, was incredibly helpful—he took the time to explain everything clearly and provided a detailed itemized breakdown of all the recommended services and pricing. No pressure, just honest and professional service. Highly recommend this location for anyone looking for trustworthy auto care!
Brian is very knowledgeable and gave me excellent advice and service. I ent in with 4 dry rotted tires and quotes from other companies that were out of this world. I got a great deal, including alignment. I’m glad I stopped here. Convenient and easy.
I’ve been a loyal customer of the Waldorf, MD location since 2007 and have purchased numerous tire packages over the years.
Today, I purchased four new tires for my wife’s truck, and as usual, the price was excellent.
Store Manager Brian and his assistant Trenton are always attentive and committed to great customer service.
5 stars! Professional, knowledgeable, and very reasonable — especially for someone on a budget.
Thank you, Firestone Waldorf, for consistently delivering outstanding service!
I will never recommend my family or friends to this place matter of fact I will never be going to this place again myself. I am not sure why I had an 8:00 appointment for tires I didn't get out of there until 12:00. I'm not an expert at putting on tires but I really don't think it takes 4 hours to put them on. I stayed and waited for my car. My rating on this service is a zero out of 10
“I truly enjoyed my experience at this location. The work is always excellent, and the customer service is outstanding. Brian, the manager, is always pleasant and makes every visit even better.
I was at a birthday party on Saturday my tired went flat. The cap was stuck i walked over to Firestone and the man took my keys and then help me with my flat tire. It was amazing service. I will definitely come back and recommend.
The work that was done to my vehicle was unbelievable and the time it took was excellent. I brought my 2 car to get work done as well the staff was amazing from the manager Brian to the mechanics. I would highly recommend the location and staff . I'll be back for sure. The best shop and team around thank you.
These people customer service sucks. If I could give them a negative number I would. After arriving for my appointment to get my vehicle serviced the manager tells me though a service rep., that they could not do the work because of the time It would take to process the warranty. Which consists of make a phone call to verify the account. I departed for two reasons with that lack of intelligence I could not trust them with my vehicle, and two if they could not honor an appointment, what else would they be dishonest about.
Amazing experience @ Firestone for my battery replacement! Excellent service - Brian was so helpful and even had a great discount offered if I signed up for their store card! I didn’t today, but will definitely be considering in the future! THANK YOU Firestone!
I made appointment to get a flat tire patched , life time alignment and tire rotation.I was hour early .My appointment was at 12 noon took back at 11:15 which was great.I signed to have this work done I was never asked about free limited visual inspections at this time .My spare tire was on back right.The mechanic was supposed to take off the spare fix my tire that was flat.He left my spare tire on until the manager told him to take off put other tire on .I was there 2 1/2 hours when the guy brought my paperwork out it had on there that I requested no inspection didn't road test my car and said he heard a noise when backed out. I asked what noise and if my patched tire was on driver's front side.The guy didn't know.I was never asked that.We have been going to Firestone over 10 years.I have never had this issue until I bought this warranty.My husband needs his tires but it will not be with them.This is what you get when buying there warranty and road hazard.My husband just inspected my car tires and my flat repair tire is on the passenger rear still so how did he rotate my tires if it's on the rear. And by the way my husband is a mechanic and tire guy.
I arrived at Firestone with no appointment after being turned away by Mineke (Waldorf)with an appointment and the excuse they don’t work on foreign cars. Brian (Manager) greeted me with a smile and the most pleasant professionalism I’ve seen at an auto shop. I told Brian that I needed an oil change on my 2017 Jaguar and he got me in with all the appointments and meetings I had. Brian and all his technicians were most pleasant and they played the best music! Thank you Brian I will revisit you guys with my car care concerns.
Need four new tires and one had busted today and i needed it done as soon as possible since i drive alot during the week. I called Firestone and they were able to get me in same day and completed my service in a timely manner. Also explained any questions i had about my car.
Great customer service. I encountered an unexpected issue after service. Brian and Antione made sure I was taken care of without hesitation. This location was exceptional. Thanks guys. Come see them, they'll take great care of you and your vehicle!!!!
Amazing service and I would recommend this location to everyone. Brian Washington and Antoine Tuckson are phenomenal. Their friendliness, knowledge and customer service was beyond anything one would imagine. You need tires, battery, brakes, oil change etc, this is the place to go!!!
The customer service I received from the moment I called to make an appointment until the service on my vehicle was completed was excellent. Brian was extremely helpful and informative. Jodel completed my alignment in thirty minutes and had me back on the road in record time. I couldn’t be more pleased with my experience at Firestone Waldorf.
Mr Antonio tuckson help with my work truck repair. Inform me my last tech from another company didn't properly torque my Lug nuts and didn't tell me my spare tire was bad. Mr Antonio fix my lugs and got me another tire. His customer service is top notch. Im coming here for all my vehicles service needs he the best
Another great visit to Firestone. Service Manager Antione, gave me the best options with price. He also ensured work was completed in a timely fashion. I have been a customer since 2009.
I’ve been coming to firestone for my oil changes for close to 2 years now maybe , Brian always takes care of me and my brother when we come in , very nice , very informative. The services are very thorough and i haven’t had any issues with any of my cars since we switched over from Valvoline in Waldorf.
I just want to say Antione and the crew on at Firestone in Waldorf was phenomenal today as I got service on my vehicle. I went in at 9 AM and was done at 10:15 AM. Clean environment great customer service. I definitely will be back.
Great experience! The team was hardworking, professional, and clearly dedicated to doing a good job. They diagnosed the issue quickly, explained everything clearly, and got the car fixed faster than I expected. Honest, reliable, and friendly—definitely recommend them for any car repairs!
I've always had a great experience at the Waldorf Firestone location! They’re fantastic at getting work done the same day, which is super convenient. Antione is incredibly knowledgeable and makes the whole process so easy and enjoyable. Highly recommend!
Waited for about 10 minutes before this representative knew I was there. His back was turned to the line that had formed while he took a couple of calls.
Great customer service!
Help me navigate my warrant plan, worked with setting up all the details, great communication. The mechanic did an awesome job, my air is back up and running just in time for this excessive heat. Thank you
I had a great experience at Firestone in Waldorf. From the moment I walked in, the team was professional, courteous, and efficient. They got me in and out quicker than expected without cutting corners. It’s not easy to find an auto shop that respects your time and still delivers quality work, but this location absolutely does. Highly recommend if you’re looking for fast, reliable service and a team that knows what they’re doing. I’ll definitely be back for future maintenance needs.
Checked in at 10:30am. Around 12:30pm I asked the status of four-wheel alignment and balancing. I was told that the tech working my vehicle mistakenly thought mine was the vehicle he was awaiting new rotors to arrive to the shop - even though he was the one to have checked me in? On top of that, I was provided a written quote to "remove & replace tie rod end." A trip to the dealership resulted in "was able to free up tie rod after heating with torch. Tie rod is good." Going back to the dealership resulted in hundred of dollars in savings.
The service from beginning to end was smooth and comfortable. Brian was knowledgeable and professional in telling me what services I needed for my vehicle, I needed brakes and rotors front and back and everything that came with that and also and oil change. I would recommend anyone to this location. Collette L
The shop was nice and clean. The staff Chris (Manager) and John (Technician) at my time of visit was very knowledgeable, friendly and helpful. They provided me with EXCEPTIONAL customer service!!! I highly recommend them. Stop by and give them a TRY!!!
I really can not emphasize how much I dislike this location!! After my first visit for a tire rotation that I had to wait more than 3 hours for, I vowed I’d never go back. But I have Firestone tires and to avoid this location I have to drive 20 minutes further, which I do happily most of the time since other Firestone locations are great. But I was forced to go to this location again because I had a tire with a slow leak. I arrived first thing after they opened hoping that it would allow me to get it and out fast. Nope! I was there for two hours.
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