O'Reilly Auto Parts in
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Address:3385 Crain Hwy, Waldorf, MD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:20603
Working Time and Location
What clients say about O'Reilly Auto Parts in Waldorf (MD)
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Extremely professional staff. Great quality products. I’ve been to ADVANCED AUTO and AUTOZONE, and they can’t even come close to the knowledge and experience that O’REILLYS staff has. Thank you O’reilly. Semper Fi
Oct 11, 2025 -
ADAM IS THE MAN ! I have an L82 motor in a 34 coupe and Adam quickly chased down the pre made special fitting I needed for the intake!
Jun 27, 2025 -
The staff here are friendly, knowledgeable, and helpful. They quickly found the right parts and provided excellent service. Highly recommend for anyone needing auto parts!
Jun 26, 2025 -
Poor counter person (1) didn't get Her name very rude on the phone like I shouldn't have called 1 apple can spoil the whole Basket
Jun 09, 2025 -
Checked 3 different auto parts stores before I remembered, O'REILLY'S IS IN WALDORF NOW!! Went in and after some research, got the right spark plugs for a 2017 VW Jetta TSI 1.4l turbo. O'Reilly for the win!!
Apr 23, 2025 -
Great experience with staff going up and beyond with customer service. I appreciated their service and kindness. Thank you
Mar 10, 2025 -
My car battery died so I got a jump start to head to O'Reillys to get a new one (while it was snowing like crazy) the manager Adam was extremely helpful answering all of my questions and putting the new battery in (while being covered in snow) his employee Cam was also very helpful. Highly recommend this company. Very professional and great sense of humor.
Jan 06, 2025 -
I want to give a shot out to Bobby who was extremely patient with me and helped me to change my wipers and the back one, which was a bit different to handle. Bobby did a great multi-tasking while the store was full with costumers. Over 30 costumers arrived while he was assisting me with my wipers issues. Bobby should be given a bonus for this Christmas and, No, I don't know this kids. This is the second time I come and I have received great customer service. However, today was super cold and this kid came out side to helped me. I even told him to go and get his jacket because it was freezing. Bobby, thank you for your help with my Kia Carnival 2022. You will see me again. Love Mary Pastrana
Dec 07, 2024 -
I called to ask for a quote for a battery for my car. Sean answered the phone and was very polite and courteous but even more helpful in person. He was able to replace my battery for me and help me with other items I needed for my vehicle. Overall, Sean gave excellent customer service. Thank you Sean.
Nov 20, 2024 -
Sean was great help getting me the correct brakes! He explained some ins and outs of brakes, rotors and why they screech. Will definitely be back!
Nov 19, 2024 -
Hi, I was having trouble with my car a few days ago and visited other places that weren't helpful. My car started experiencing major power issues. I went to the Waldorf, MD location after my morning errands to see if they could test my battery. Sean greeted me, and as we were going out to test my battery, my car wouldn't start. We knew then that it was the battery. Once we hooked up the battery, it showed a lower voltage than it should have. Not only did Sean help me find the right battery, He installed it. He also informed me of the price of other failed items, helped me purchase coolant, and replaced my windshield wipers. I'm so impressed with the customer service I received from Sean, there was another associate who was extremely helpful as well and I appreciate Their friendliness, helpfulness, and knowledge, which made my shopping experience truly memorable. I've been telling all my friends and family about how great your team is. Thank you for hiring such wonderful people. - Natasha Hudson
Oct 18, 2024 -
Called the store spoke with an associate who was kind on the phone said my battery was still under warranty drive 2 hours to the location for a different associate to tell me it wasn’t going to be warranted because it was “fine” after testing. Let’s be clear here the battery is spitting out battery acid very obviously the battery will wear and not work over time. So I drive 2 hours they tell me the battery is okay which it’s not they just didn’t want to warranty it out as if they pay for the batteries themselves and I’m not a paying customer. Needless to say the “manager”? Idk don’t really care to ask for names comes out say it can be under warranty but that’s the last I’ll receive so okay I have no tools with me whatsoever so I wait at the car for a hour and no one’s shows up only two employees there the associate Hispanic was rude and nasty trying to justify the battery being “okay” because of testing then continues to talk dirt on me with his wife? For a quick stop by meet and greet maybe dropping off lunch or something whatever get real guys this is a corporate location if you don’t want to do your job go work at McDonald’s the last thing I need is a broken battery while I’m sleeping out of my car with my pregnant fiancé absolutely 0 stars guys the lack of communication and obvious non care for your customers is a huge way to tank a location and I’m positive your regional manager would love to give me a call cause driving 4 hours waiting a hour in the car and being given misleading information is a huge no no for your store policy and shame on you because I told you my situation and you guys still refused to assist someone who actually needed the help and paid for the battery I hope your location finds better employees and managers because that was terrible. I’m not a mean or nasty person myself I’m very humble and barely write reviews but you guys gotta get it together brother morally and physically
Oct 05, 2024 -
Very friendly staff and great customer service. Jay was very helpful, Thanks Again !
Jul 25, 2024 -
O'Reilly in Waldorf, needs better customer service training. Came to return my car battery (less than 1 year old) and asked for assistance. Not only would the employee not help but told me he would charge me for exchange and placing the battery back. Please avoid the drama and go to Pep Boys across the street! My first and last experience with them.
Jan 14, 2024 -
They have the part I need and the price is good.and they are very friendly and helpful. Thank you.
Dec 18, 2023 -
Very helpful staff here. Loved that they made you feel at home here. Helped me with getting a headlight bulb replacement which was great. Will definitely be coming back here again.
Oct 29, 2023 -
Great place to shop for auto parts and the gentleman behind the counter was friendly and polite
Oct 18, 2023 -
Went online and found the exact part I wanted. Got fluids to go with it. Got the pay online and pick up in store option. They send you a email or text when when its ready for pickup. I walked in gave them my name and it was already baged and ready. In and out in less than 2 minutes. The part was well made it fit and worked perfectly. Definitely easy and quick. I will do this next time I need something. The store was nice and well organized with friendly staff at Waldorf O'Reillys.
Aug 12, 2023 -
I Love this store simply because of the commercial that say O’ Reilly Auto Parts lol But each time I come in Jay, Shadonna, Randle, and Lou are always Happy and they have great customer service. Thanks Guys!
Jul 04, 2023 -
Only store with my item in stock for 50 miles. Very friendly staff. Super clean and organized.
May 20, 2023 -
I purchased a car battery in Wisconsin 12/2021. Last week, after returning from vacation, my car would not start, and my security system was not working properly. I ended up having a tow truck get me to the dealership, only to find out the battery was leaking. Now, to get my refund,I had to drive 1½ hours away to the nearest O'Reilly's. They were excellent, extremely friendly, and helpful. They were a pleasure to deal with. Amazing customer service!
May 16, 2023 -
Shadonna assisted me with the purchase of wipers for my Kia Carnival, she even offered to install it. She provided me with great costumer service. She even knew my name from the call. I appreciate the service. The store was clean and well organized. I be coming back. Thanks for the military discount as well.
Apr 22, 2023 -
Lou and his crew provided 1st class service..after getting the specific parts needed, they installed them free of charge Go OReilly for your auto requirements !
Apr 21, 2023 -
I broke down in Waldorf and went to several auto parts stores and no one had the part I needed I called O’Reily and they did a physical check on the part I needed and they had it in stock, Donna saved the day ! They also loaned me the tools to get back up and running thank you so much DONNA and O’Reily auto parts
Apr 02, 2023
Nearest Junkyards to O'Reilly Auto Parts
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