I want to share my experience with this company, which has been disappointing so far. One of our drivers got stuck at BJ’s. I requested their assistance to winch the unit out.
When their team arrived on-site, they initially said they would need to bring their big truck and claimed the situation required more than a winch-out. They dispatched their big truck with a quoted cost of $2,000.
I asked the driver to send pictures and video while they were working, and it became clear that they simply winched out the truck, and the job took no more than 10 minutes. Despite this, they charged the full $2,000 and refused to adjust the price.
I would advise caution when dealing with this company, as there was a clear overcharge and a lack of honesty regarding the work performed.
I needed a 48ft trailer lifted off from another trailer. I will admit they gave me a good price compared to other semi tow trucks around the area. So i appreciate this company for that. Now the driver Dany needs to work on his attitude and grumpyness, guys that work in that shop where he came to do the job were helping him and he was talking kinda rude. Not sure if he has been doing this for long but is missing confidence. Would I recommend this towing company. Absolutely yes! Thanks
This is what towing is all about respect! This company does not over charge like some companies they are here to help! Not take advantage of their customers! I highly recommend them! And just a shout out to a new driver at Ultra Danny, he helped me a couple weeks ago, very knowledgeable and respectful! Other tow companies need to learn from this one.
Have used Ultra several times and each time they were fast and a pleasure to work with. It sucks needing to get towed, but sticking with a legit company like Ultra gives you one less thing to worry about
I have never ran across a tow company that is all about money. Im stuck in a extremely unsafe location (20 minutes at best away from this company) a two lane bridge where the 3ft cement wall separates me and the water. THEY CAN CARE LESS. On top of that it is pitch black out here. This company does not accept any roadside assistance company even though their website says otherwise (FALSE ADVERTISEMENT) They just want money. Money over the customer. Use at your own risk.
I called Karen B for the winch-out of one of our company trucks. My driver was out of a tough spot in 20 minute (15 of which was the wrecker in transit). Our whole team at the company was impressed and we will now have a new company to work with. So fast and economical and professional! 5 stars is not enough, but they are great! Thank you Ultra Towing & Transport. Our company and tech appreciates your great service!
I have work trucks. Several times when they have broken down these guys have showed up in a half hour or less. And can deliver it anywhere but I like mine delivered too. Waldorf Auto service center which is on the same location where they are. Friendly and I highly recommend
Ultra towing & transport is one of the best service and provider guarantee. Willing to go the distance and come to your location with any service truck/vehicle as needed the help solve your car or auto issue especially hauling out any vehicle out of the mug, ditch, woods, on/off road accident and transporting vehicles for a very reasonable affordable fee. I highly recommend there professional service and excellent customer service to everyone who is in need of an emergency vehicle situation or road side assistance. They will get the job done!
The tow company was quick and efficient. I did feel the price was high for a tow from the curb into the driveway. Nevertheless, we are grateful the job is done.
I have used ULTRA TOWING twice in 5 years and each time they have shown up FASTER than expected and cost LESS than their local competitors. This is a service provider that I have put my trust and faith in the big G.O.D. and the amazing the ANGEL dispatched was on the team of ULTRA TOWING! I am truly appreciative of their willingness and prompt abilities that bless the CHARLES COUNTY region and surrounding counties in Maryland. Thank you and may you all continue to serve & prosper! -Waldorf Resident, SherTina J. Mack
Ultra Towing provided outstanding service! They were on time and the driver was very courteous. They took care to tow the vehicle without damage. They are the only ones to use in Charles County! Highly recommended!
We've used Ultra Towing for years for our business needs for towing our heavy and medium duty trucks. They offer good service, reasonable prices and they are there when they say they will be.
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