What clients say about Wells Auto Care in Wells Township (ME)
I had a stem valve issue with one of my tires, resulting in a flat. I called shortly before closing and made arrangements to have my car towed the next day. The repair was done within a few hours and was very reasonably priced.
Another mechanic referred me here because they were too busy to fit me in before they went on vacation. Now I have two places in town I can trust.
Thanks for taking care of my tire.
I broke down right in front of wells auto in my van that I live in and run my business out of. Luckily I was able to get it into their parking lot on a Sunday. I felt bad/sad/nervous abandoning my van there but I didn’t have a choice so I left a note with the keys and called first thing in the morning and apologized & explained the situation. Eric was pretty grumpy and not very kind but he came highly recommended by a local friend so I was trying to trust the process. I waited and heard nothing. I even went by to introduce myself in person. The next day Eric called and said my transmission was completely gone and he didn’t even pull it into the bay because they don’t do transmission work and that I needed to get it towed off his lot. It couldn’t have taken him more than 2 minutes to figure that out so I just wish he could have made the time to give it a quick once over sooner because it would have saved me 2 days of anxiety and waiting. I live and work out of my van so 2 days is like an eternity. I just moved to the area and I’ve heard Eric does good work but I will find someone else to be my go to mechanic and I would encourage others to do the same. A little kindness goes a long way.
Thank you Eric for taking the nail out of the rear tire.
You were a godsend for me today and your willingness to do the job in record time was much appreciated.
Also - your information about potential tire damage was professionally explained and understood.
Thanks again.
You guys rock!
You really helped my in laws out of a jam. We were visiting Kennebunkport and their truck got a flat. We limped it there based on a recommendation from a guy a nearby gas station.
They dropped what they were doing and checked to see if they repair the flat. They couldnt so they put the full size spare on all in about 15 minutes!
Long time customer due to the honesty integrity and service at this establishment. My last visit once again confirmed my thoughts. A $1500 job actually came in under budget by $150 .
Try and match that anywhere else !
Brought my car in for an oil change and new brakes. Brakes were added but they were whistling. I brought my car back the next day, and I was prioritized to get this corrected. Good and fair service.
Stopped at the shop bc the car sounded really rough. Eric the owner was generous enough to lend us a socket and a breaker bar bc out tire was loose. We tightened up the lug nuts and away we went. Thank you to Eric and the crew for helping us in a pinch!!!! Much appreciated sir!!!!
We were on vacation and had an issue with our brakes. They solved the issue in a day, great to work with, high quality work at reasonable prices. We can’t thank them enough,
Me & family are here in Wells on vacation & unfortunately, our 2010 Dodge Nitro started making noise that appeared to be coming from the rear wheel area of the vehicle. This establishment was kind enough to fit us in to their very busy schedule which I greatly appreciated. As it turned out, we recently had our tires rotated & the repair shop we used back home hadn't properly tightened the lug nuts! These folks quickly diagnosed loose lug nuts to be the issue & re-torqued them on all four wheels solving the problem... Their professionalism & honesty in not trying to sell us parts & services we didn't need is appreciated beyond measure! Needless to say, I will be recommending Wells Auto Care to all my family & friends back home in upstate NY as many of them also vacation in Southern Maine... Wells Auto Care has certainly earned my trust & a Five Star rating!
Eric is a 2 man garage and dose a hell of a good job! Car was done in record time! Price was great! Right on RT.1 south and easy to get too! Fast Friendly and the price is right! One of the best garages in the area!! Also plays the best music too!! :)
I highly recommend this business. The owner, Eric Seavey, is terrific. Fair, fast, and honest. I trust him completely with our vehicles. He has never disappointed us.
Very impressed when I’m use service my car here. The gentleman on a front desk very friendly and helpful. Reasonable price also. I would recommend my friends to come here.
Great service! Always friendly, efficient, and thorough. Much appreciate the text messages with questions and suggestions - much easier to deal with on a busy day!
I had a tire that needed repair immediately. Eric was fast and efficient! Particularly since I had checked another service location that said they couldn't fix it until three days later. Highly recommended!
From out of town and on vacation in Ogunquit. Car had a major problem and we took it to Eric. Car was fixed within a day and the parts and labor costs were very fair. Highly recommend.
Needed brakes. Found out I needed rotors and a caliper as well. Eric was helpful and professional. Job was completed the same day and he saved our vacation.
They took care of a screw I had in my tire quickly and professionally. I especially appreciated it since I'm from out of town... I was in and out easily.
Eric was very nice repair my Dodge Sprinter alternator. Dodge and Mercedez dealer didn' t want to do it. Fast repair price was fair save my vacation to Wells
Jean-Marc Proulx
I called this shop and ask the receptionist for a quote for specific vehicle with a specific problem. . The receptionist explained that I need to bring the car in. I explained what the problem was and only wanted a quote. She said no!! and that they don’t give any quotes over the phone!” I also saw this in another review so I had to post mine also..
This is not right, we as customers are trying to save a few dollars and have the right to find out and know the problem ahead of time and just need to get the repair done!
I called this shop and ask the receptionist for a quote for specific vehicle to change the water pump. The receptionist tells me I have to bring the car in. I explain to her I already know what is the problem and wanted to get a quote. The receptionist responded; “Nope!! We don’t give any quotes over the phone!”
I hope the owner of this shop read this because it is bad business not to offer a quote over the phone for just to change a water pump on a vehicle. Bad business practices!! They just want you to come in and rip you off right in there.
Went to get my car there today Saturday April 29th to get it inspected for the 3rd year and as i started on the lift I was ordered to get out and leave for absolutely no reason. So unprofressional and rude. I would suggest that people go elsewhere for any auto service.
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