AutoZone Auto Parts in
Rockland (ME)

Came in with a dead battery and Kevin not only found the right battery, he also installed a new one and checked my alternator. The manager on duty was also very pleasant to deal with too. Thank you so much for the amazing customer service Rockland Auto Zone!!!

I got an alternator here, told exact car model engine and all, got the wrong one noticed when it was on trying to plug in and all, not fun, they did take the alternator back, and I did get my money back

I was traveling through and stopped at the Rockland Maine store and one of your employee's named Kris helped me with a battery. I was having a hell of a day and she helped me out a lot she was very polite and helpful and I am so thankful for the help she gave me when i was a low point from having car problems. I just wanted to make sure got credit for the help she gave me.

I've been debating since Sunday when I was in the store if I should write a review. I decided it needs to be said. You have an employee that was a manager of some kind in the evening that I heard ranting about her coworkers. I left the store without buying anything because anyone who would be so unprofessional doesn't deserve business. With her attitude I didn't feel like dealing with her. She appeared to be a manager and yet felt speaking ill of coworkers around customers was a ok.. Bad attitudes, clear anger issues, and gossip as a manager isn't acceptable. I can only imagine how she talks about customers. Her name appeared to say Kris but honestly I left before getting close enough to deal with her.

Shannon is great!!! Thank you so much for your help!!!👍

This place is honestly THE BEST AutoZone I have ever been to! Have been in 5 or so times for a car light, air filters, parts, etc and the staff have been incredibly kind and knowledgeable. When I typically walk in an auto shop, people either treat me like I am clueless or I get completely ignored, but Raya, Jeremiah, Ed, Shannon, Kevin, Kris(?), the young guy who skateboards, and anyone else have gone above and beyond to be friendly, respectful, and helpful. Hope they get a raise because I’ve lived all over the country and have never had this quality of customer service. We even came back to buy a pocket knives over going to the local WalMart because the staff is a so lovable. Thank you all for being a staple in the community!

Ordered a couple parts for my truck said they’d be in the next day, had everything ready called the around 9 am no parts, waited a while no parts, spoke to a women who said they’d call when parts arrived, checked a couple more times no parts. Called after I have now waited all day and they are there…. But got no phone call of any sort. Bad business, the nice guy I spoke to yesterday that told me 930-10 they’d be arriving from their Mega Hub or Hub, I live an hour and a half away and I had to call to find out the parts arrived after they told me I’d get a call. Thanks for all your help. This will be the last time I use AutoZone.

These guys were great - installed a new battery for me promptly. Very friendly. Saved the day for me!

I was replacing a CV joint and halfway through realized the new axle nut was 6 point instead of 12 point. I made it to AutoZone just in time and the staff was beyond helpful in locating the correct socket! Thanks to them, I finished the project that evening.

Aidan D at the Rockland location was awesome. He deserves a raise!!! Great customer service.

Stephanie and the crew at this Rockland Maine AutoZone are the absolute best! I was broken down with a 66 Mack truck and they directed me to the best place to go to get the tire changed and they were they took the time to brainstorm with me and help me figure out what the problem was made a phone call on my behalf. They are the greatest!!!!

The kind folks at Autozone in Rockland found just the right wipers and installed them for me. This helped more than they could imagine because I have to drive to the airport this morning in bad weather. Thanks for the save!!

I just bought a new wiper blade that I needed because it broke yesterday. When I purchased it the nice man Joe offered to put it on for me too! I offered to pay for this but he didn't want it. They have done similar things like that in the past. Auto Zone in Rockland is the best they will always get my business.

I came in for a battery replacement late evening on a Saturday and received incredible professional service from an associate named Heather. She helped me choose the correct battery for my vehicle, then removed the old one and replaced it with the new battery. Removing the old battery was quite complicated, but Heather took her time and figured it all out. She spent a considerable amount of time helping me and for that I could not be more appreciative. That is the second time that I have gone to this location and received incredible customer service. Thank you Heather and the Auto Zone Rockland Maine team!

Mark S.in the Rockland, ME store is a gem. He was friendly and courteous and extremely helpful. I am so grateful for his help and would highly recommend this Auto Zone to all potential customers.

As someone who experiences a lot of car related anxiety and has been overcharged for services numerous times in the past, the Rockland crew here was so nice and comforting! They answered all my questions and made great recommendations! I definitely will be coming back for all my car related needs! Stephanie and Aidan were amazing!

Going into Autozone in Rockland, Maine has become something I look forward to! In the Fall of 2023, we got a Battery & Alternator for our Fiat 500c. Since then, other odds & ends like Seat covers, etc, etc, etc. for the bigger car. Additionally, if you need a fix on a good local auto repair shop in the area that you can trust, speak to Stephanie, the manager. She and her staff are so so SO great - very helpful always!! Can’t say enough. Melanie Henderson Carlson Jim Carlson

Love AutoZone!!!! Saturday team was Excellent! Ed very helpful and knowledgeable and polite. Kris and Colby were also great. They all made my shopping a very enjoyable experience. Keep up the Great Work!!!!

I highly recommend Auto Zone in Rockland, Maine for your auto parts and needs. The staff there are super friendly, professional and knowledgeable. I went there today to pick up a battery for my Subaru Forester and while Stephanie was checking me out I mentioned that I was going to have to lug this thing all the way back home about a mile away and even afterwards I wouldn’t know for sure if my car problem wasn’t the alternator instead. The store manager asked her associate Mark if he would give me a ride. She said that if the problem turned out to be the alternator they would take the battery back. Not only did Mark give me a ride; he helped me replace the battery and test the system before leaving with my old battery. The staff at Auto Zone are all heroes! You can’t go wrong with these guys

Autozone is my #1 choice for auto parts! And, not just because I find their prices and selection excellent, but also for the most helpful, professional and devoted service for their customer's needs. Kris, one of the managers at the Rockland, Maine store reminded me today, just why I appreciate them so so much!! I'm 65 with a cane, still recovering from surgeries, and not very versed about auto parts stores at all. She offered to take my new battery to my car - kind, proactively and with a big smile. Before I purchased my car battery from AutoZone today, I called 4 competitors; every one of them, including AAA, sold their batteries at TWICE the price Kris quickly found for me. Service: PRICELESS! PRICES & SELECTION: 50% SAVINGS on several items, not just batteries. Next time, I'm not even going to bother with comparisons. AutoZone ROCKS! My car is also a tad bit difficult at times for finding parts, as it is a '96 LS400 LEXUS. Kris immediately knew what to do, at the same time she treated me like a very important customer. Thank you, Kris!! Charlie Bunting Rockport, Maine

Stephanie at the rockland Autozone has been more helpful than I could have ever asked for. She was very informative and made me feel very comfortable making all of my transactions while teaching me all that I needed to know about my purchases. Thank you Stephanie!

We want to sing the praises of the young Colby G who waited on us just now when my husband bought a radio console. Colby was patient, knowledgeable, and curious about how best to help us answer our questions. Together we got the job done. Thank you!

I went in to get an oil change and the dude broke my dip stick without telling I didn't find out till it was about time to change oil again when I did I told the woman who was in charge what happened she said that the guy who did it messed up a bunch and was fired she said if I went to get a new dip stick they would replace it. So I did and went back and asked about my refund the dude asked if I talked to the regional manager and I said no the lady just told me to go get a replacement and bring it back and I would get a refund. But I wait and and wait and I call and they said they had already given me 30 bucks when I went in. They liars and someone kept the money

Albert was awesome helping me replace my car battery. He came out and tested my old one, turned out it was faulty and he put in a new one for me right then and there. Really appreciated the extra help. Plus my old battery was covered by warranty so I didn’t have to pay anything. Five stars for sure.

I always go to Rockland, ME store if I have issues. Recently went to ha check engine light checked out. Katherine was awesome. She helped me out with great advice also. Great employee.

I was very impressed with the female store manager named Stephanie. She was very knowledgeable about anything I asked, and assisted me in picking out exactly what I needed. She also was very friendly and courteous - so easily approachable, unlike some managers at some stores. She shortened the amount of time I probably would have been there by figuring out what I needed in a very short time.

Awesome! Not only did I get what I needed, but I was lucky enough to be there when Ainsley (Ainslie?) was in the store - she gave me great advice and helped me change my headlight. 10/10 would recommend. Thanks again!