I had parks towing tow my truck home yesterday and they were prompt at arriving to pick up my truck and they are very professional and the driver was very pleasant to talk to and deal with. I would recommend this towing company to anyone needing roadside service or towing.
Absolute true example of customer service! They were able to squeeze me in for a tire repair on short notice. Gave me options for the repairs, completed the repair very quickly, then escorted me to the vehicle, walked around the vehicle ensured I was satisfied with the repair and wished me well.
I’ll be back, Thank you again.
I took a car here today that I am interested in purchasing from a local used car dealer that already had a (new) sticker but I wanted a second opinion. They were honest and thorough and I am beyond satisfied with the service and knowledge they provided. Whether I buy this particular car or not, I plan on switching to this garage for my future repairs. I recommend them to anyone. Honest, humble, informed and professional. I appreciate such a positive experience from them.
I wish I could give a less than zero star for this place. Tried to use AAA to tow my car over the weekend, they agreed to tow, a half hour later they canceled the call because it was the weekend. Tried again on Monday, they accepted the order and said an hour and fifteen minutes. Parks waited an hour, then canceled the call not citing a reason. Pro-tow accepted the order and showed up within half an hour. Not one person I know who has interacted with Parks had anything good to say about this company and now I know why. If you'd like a professional company that responds promptly and won't leave you stranded with no explanation do NOT use Parks! I would recommend Pro-Tow in Winthrop. I have not one good thing to say about Parks, was treated horribly and they're completely unprofessional. BTW the friend driving to help me is handicapped and ill and the day was very hot. I absolutely hate the fact that I even have to leave a single star, this awful company doesn't even deserve that
I've always preferred a business where the owners are involved. Parks Performance is no exception. Excellent customer service and willing to go the extra mile at a fair price, you can't ask for much more!
Purchased '73 Dodge Charger Trunk lid from here. Years ago friend touring the USA from South Africa had issues with his Moto Guzzi he had stored at my place for 4 years. After working on the bike 'Parts Performance' helped us out with a remaining issue. Jeff 7/4/20/2¢
I have a 2005 Camry with 150K miles with exhaust issues. In 2021 Maine adopted California's emission standards in both Statute (Title 38 Section 585-D and Rule Making, Chapter 127 New Motor Vehicle Emission Standards). This essentially translated what would have been a $500 job a few years ago into $1,700. Entire system from the exhaust manifold back had to be replaced due to new regs. Trusted Parks Performance to get the job done right. Been with them for 15+ years. Always treated me and my wife right. Now my adult son comes from NH drives up to get work done.
We needed to get our motorcycle inspected so we came here and after he looked it over he (I don’t remember his name) told us we needed new tires, front and rear, which required new tubes and rims and then with all the other random fees it was going to be 800$ EIGHT HUNDRED. I was upset and just left. I called Farrin Auto Shop in Augusta and he quoted for the same stuff around 300-400$ so when we went there he inspected the bike and told us it was perfectly fine. Tires looked great, almost new all we needed was a new fuel line (which he replaced) and he put a sticker on it for us. For a total of $20. I am convinced Parks took advantage of the fact that I am a woman and due to my lack of knowledge thought he could charge me an outrageous amount for nothing. Do NOT go here. do yourself a favor and go to FARRIN AUTO SPORTS in Augusta!!
Second time going to Park. Each time I have gone I have had only top notch service from a friendly staff. Always accommodating, always looking to meet your scheduling needs. Will be back!
The owner and mechanic of this buisness knows his stuff. Anytime I have a questions or call to get an update he is always on top of it. Recently brought my Sportster in for work and service of my bike has exceeded expectations.
Our motorcycle got a flat tire about 10 minutes from their shop, and AAA told me to call them as they’re the only place in the area to tow motorcycles. We called and explain to them the type of bike that we needed a new rear tire said they could fix it but refuse to come the 10 minutes away from their shop and tow the bike into town. We didn’t even need the bike for the rest of the week they could’ve just picked it up and kept it at their shop, but they were unwilling to even do that. So they lost our business
Parks Performance refuse to sticker a 2015 car that had just been dealer services unless I bought new tires. Crooks!! Sticker two hours later. Never go there!!
Always great service, they let you know whats going on as well as other things to keep track of for the future, they don't try and add stuff you don't need.
Great group of guys, happy to call Parks my mechanic!
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