Autowerkes Maine in
Freeport Township (ME)

Autowerkes were more than happy to help me out when in a bind. Immediately took care of the problem and got me back on the road. We will be back!

I’m so glad I found a great service center for our new Porsche! They are so easy to communicate with and I love the way they send me inspection reports with photos. They also keep track of everything for me. I also get updates on my Carfax report.

Arranging appointments, discussing cars and other auto related interests have been a breeze, to the point, professional and very pleasant with Jason and Jess.
Autowerkes had serviced my Dinan Z3 M Coupe years ago. They ( Peter) continue to do outstanding care for my (gracefully aging) C63. My auto aficionado friends praise and recommended them highly.
Precise, meticulous, caring. Thank you, Autowerkes!

I have two older cars, a Porsche and Mercedes which are serviced at Autowerkes. They are a pleasure to work with and take excellent care of the cars. The service advisors are courteous, attentive and knowledgeable. I trust their work and they always do right by the car and customer without upselling repairs or services and provide steady updates on the cars while in their shop. I highly recommend them to anyone in the area with a European make vehicle.

Staff is very friendly, knowledgeable and helpful. They provide detailed recommendations to enhance your auto care needs to help maintain your pride and joy. Very happy to be part of their family.

I have an older BMW, and Autowerkes is the place I trust for the jobs that I can’t take care of at home. Great mechanics with responsive and helpful people at the front desk.

Always a great place to bring your car for service. They are very thorough and tell you what you need and the cars health and what you might need in the future.

Have been using Autowerkes for about three years now, for all our families BMW/Audi/Porsche needs! Always a great job at a reasonable price. Very good communication and pleasant to deal with. Highly recommended.

First time customer. Getting my car serviced is like going to the dentist; has to be done, sometimes painful. My experience at Autowerks was more like a spa….felt great after. I can’t give enough stars to adequately rate the experience of having my oil changed and yearly inspection. Informed service staff, comfortable waiting area and knowledgeable mechanics. I’ll be back!

This place is a cut above, customer service and workmanship-wise. Jason is great to work with and is super thoughtful about what I need and what’s smart to do for my car. I’ll keep coming back, it’s well worth the very slight premium.

The desk lady was not the nicest but Jason, who deals with the Mini Coopers was absolutely amazing. Impressed My wife, which is pretty hard to do. Thank you, Jason. He handled everything from the warranty to getting the work done well done.
Thank you so much.

This is my second visit to Autowerkes Maine (and I don’t even live in Maine!), but after my first experience here I trust their judgement implicitly, and chose to have my car services here a second time. . Their 40 point inspection is truly that, with the thorough diagnostic printout to prove it. The service desk is organized, friendly and knowledgeable, communicating seamlessly with the mechanics. Their work is done professionally, neatly, and in a very timely manner. I highly recommend their services. Shoutout in particular to Jason up front who kept me informed every step of the way. Keep up the good work people!!

My BMW went into the shop with nearly every warning light illuminated on the dash, including Chassis Stabilization, Parking Brake, Air Bag Failure, and several other system faults. After spending $7,300 on repairs, I picked the vehicle up hopeful that the issues had finally been resolved.

Unfortunately, just three days later, every single fault warning returned.

I reached back out to Autowerks to ask what the next steps should be and to give them an opportunity to respond, but I am still waiting to hear back.

For the amount of money spent, I expected a much more thorough and lasting repair. At this point, I’m extremely disappointed in both the outcome and the lack of follow-up.

Experienced exceptional service. From estimate to final payment, Jess was responsive and made sure my vehicle was taken care of.

I had a slow tire leak, problem diagnosed as leak at valve stem; leak was fixed, new pressure monitor was installed. It was a time-sensitive issue, the Autowerkes folks fit me in right away with no notice, and had the work done at the end of the day.

I had a couple of parts fail in the cooling system on my BMW. I originally had it taken to another repair shop. Once the problems were determined, I called around to ask for 2nd opinions. When I contacted Autowerks, they were polite, friendly, and helpful. It seems like they are foreign car enthusiasts, who care about treating cars well. An inspection of the vehicle was conducted, and a report was generated including photos (which I greatly appreciate). The other component that really impressed me was the communication. Jason was our service advisor. From the first time I called, I was able to speak with a person. I never had to leave a message, and he answered all the questions and concerns I had about the vehicle. During the multi day repair, he called daily with updates and revised estimates. I will definitely be using Autowerks for future maintenance and repair!

I was passing through Freeport in the fall when my rental car had a flat tire. The guys at Autowerkes Maine don't typically do that kind of work on that type of car, but they helped me out of a bind right around closing time. Great service at a very reasonable price. Thank you!

I’ve been told by other auto repair shops that I’m their most “particular” customer. Never by Autowerkes. The kind of attention to detail that they provide is a car enthusiast’s dream. They are the most patient, thorough, transparent, trustworthy, and careful team I’ve ever worked with on my vehicles’ repairs and maintenance, as well as my family’s vehicles. They respond to all my inquiries with total professionalism and never act inconvenienced by my questions, and follow up questions. Their knowledge of German cars is unparalleled, and in my experience—well surpasses the expertise of even the dealerships themselves. I have no bad thing to say about Autowerkes, and would recommend anyone to take their German car here. They are truly professionals.

Brought my 2014 Mini Cooper in for a four wheel alignment, and programming of a new steering rack that I installed. They did both for me at a reasonable price and completed the work in the day. They recommended a couple other repairs that I declined due to wanting to complete them, myself, and they had no issues with that. They also retorqued a control arm bolt for me that was lose after I had replaced it--nice that they noticed and looked over the work I previously did. Lastly, they noticed a cold start issue causing the vehicle to stall that I have been dealing with for awhile. I had previously brought my Mini to the local BMW dealership requesting them to run an update to the firmware to fix the cold start issue as posted by the Mini service bulletin. BMW said there was no update to solve the cold start issue, but Autowerkes found the applicable service bulletin and firmware update and fixed the issue for me. Their technicians clearly know their stuff and care. I do most of my car work, myself, but anything outside my capabilities I'll be happy to come back to Autowerkes Maine.

Love Autowerkes. Sad to say that my 2018 M3 has finally started to show some signs of costly wear - now 7 years and 2 weeks and 66k miles old, driven year round here in Maine. Almost nothing wore out until now, so it’s much improved over 2003 e39 540i 6 speed. We’ll see if it’s a trend or an anomaly over the next year or so…. Meanwhile, good luck finding better service anywhere for your BMW.

After several disappointing service experiences with the dealer, I decided to give Autowerkes Maine a shot. By far the best service experience I have had in 50 years of car ownership. Courteous, efficient, reasonably priced. I highly recommend them.

Professional service, great communication throughout. Jess was wonderful to deal with and handled all the warranty business. I won’t bring my VW anywhere else now.

Purchased 2 older bmw diesels in the past year and took them both here for diagnostics, oil changes and anything else they needed. Could not be more pleased or confident in the service we received. Autowerkes staff is professional, personable and reasonable. Will be bringing our vehicles here for as long as we have them.

Autowerkes has been a professional support for me and my Mercedes for several years. They have been kind when delivering good and not so good news. They have always kept me hopeful as they keep me safe in my car driving on our Maine roads.
Heartfelt gratitude,
Linda

I can’t recommend Autowerkes highly enough. We’ve trusted them with our Tesla for the past few years for routine maintenance like tire rotations and inspections, and their work has always been top-notch. I have no doubt they deliver the same quality service for gas vehicles as well. Their team is professional, knowledgeable, and truly dedicated to customer care. A special thanks to Jess, who is consistently courteous, attentive, and incredibly helpful.

Absolutely recommended!

Had my 2009 Audi R8 4.2 6MT serviced here recently and they took amazing care of me! My service advisor, Jess, was super communicative, accommodating, and just great to talk to! The car runs perfectly after the service, and I will definitely be coming back here and recommending it to everyone I can

Great experience. 2010 Panamera Turbo’s air suspension was collapsing. Autowerks Maine was easy to work with, Jess was very communicative from start to finish, they correctly identified the problem, had the specialized tools to get the job done, and fixed it in a timely manner. In addition, the car was vacuumed out and washed. Very pleased with Autowerks Maine.