What clients say about Truman Abshire Body & Wrecker Inc. in Abbeville (LA)
We brought our car here for body work based on family recommendations, and the experience has been extremely disappointing and a nightmare. The first time we picked up our car, we noticed a few days later that our door handle was not attached and there was a dent and various pry marks and loose plastic. Someone dropped the car off on our behalf and only mentioned that the door handle was not attached. This was our bad. However, there were also dents, loose plastic, and visible pry marks that should have been immediately noticeable to anyone inspecting/fixing the door handle, especially a professional body shop. We returned the vehicle and the door handle was replaced, but within a few days the door began rattling. Upon closer inspection after we noticed the door was rattling, we found additional pry marks on the panel, the ambient lighting on that door was not working, the panel had not been installed correctly and the back door handle also had a pry mark. We brought the car back again. When we arrived to pick it up, there was a new scratch on the fabric part of the panel, and the original dent and pry mark on the front door panel still had not been addressed. The scratch & dent were brought up, but we were told the pry mark and dent could not be repaired. So now, I’m left with a pry mark on my front door panel that I didn’t cause. This is unacceptable, especially since the damage occurred during the repair process and the vehicle was in your shop for professional body work. Each time we returned to have an issue corrected, something else was damaged. This repeated pattern of poor workmanship and lack of attention to detail has been extremely frustrating and unprofessional. However, I will note that the paint job was phenomenal. On top of all of this, my door is now rattling again. It was a first and last time for us.
Truman Abshire Body Shop is awesome! They always do amazing work, are super friendly, and their prices are great. Totally professional and easy to work with. Highly recommend!
Mr. Brady and the whole staff are kind, helpful, and quick to respond. They helped answer so many of the questions I didn’t even realize I had when I got into an accident last week. Couldn’t recommend them more highly for a tow, repair, or estimate!
Man I have got to say that Truman Abshire Wrecker service are quick to respond and easy to work with. Not only that but very caring too. After flipping the car he was asking how I felt. So thankfully God had angels around me and I was able to walk away with one little scratch
Professional yet friendly. Informed me of process needed and a quote. Excellent work. I am a single female yet Mr Abshire treated me as an equal. I'm informative but he never treated me like an airhead female like many men do
Been using this tow company soly for like 5 years now. Payed $85 to have my vehicles actually towed from Lafayette to Henry for that price, just payed $65 to get pulled outta my own yard in erath and not towed anywhere..... Brady what's the inflation man
They were not called to pick my car up, they showed up on scene right when I hung up with with another company to come to get it and they loaded my car up I'm new to the area I didn't realize it was different company then what I called. I asked will I be able to go get my things out of my car or would I have to pay and I was told to show up with proper identification and that's all I needed. Told me to grab the necessities out of it like my son's carseat my purse I didn't grab everything bc I was told I could go get my things with o my MY ID. I called Southside to go get my things and they told me Truman towed it not them and that's when I realized my car wasnt where I thought and now I have to pay the fee they told me I didn't have to when the picked it up. I'm a single mom who's son had a bag of clothes in the truck along with mine and important paperwork in the glove box. If I was told the correct information at pick up I would of grabbed those items because I can't afford the fee OR new clothes OR to get the paperwork out. All I ask is to be told the right information when I ask.
I love this place. The most friendly helpful employees I have ever worked with. They took the time to go over everything I needed done with my car. They helped me with the insurance company to get my car back to the way it was before accident. They even called to keep me posted on the progress and called to make sure everything was good after it was fixed. I would recommend them to anyone that needs car repairs.
If you need s Tow they gonna Go . Brady and Melinda Abshire and the entire staff work hard to get the job done and as quick as possible with affordable and competitive rates.
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