What clients say about American Auto in Rayville (LA)
I had a great experience purchasing my vehicle here. The process was straightforward, professional, and stress-free from start to finish. The team was patient, transparent, and genuinely helpful, making sure everything was explained clearly and handled efficiently. I truly appreciate the level of customer service and would recommend them to anyone looking for a smooth and honest car-buying experience.
I recently just purchased a vehicle from American Auto the service was very welcoming and it made the whole process of buying a car very easy and stress free. They made me feel like a member of their family. These people did not try to get over on me at all. Made sure the notes for my vehicle wasn’t high at all. The customer service was very good throughout the whole process of the car buying experience.I 1,000 percent recommend American Auto in Rayville.
We had an amazing experience at American Auto! Janna and staff were incredible and truly listened to what we needed. The entire process was smooth and stress-free.
Traded my truck in can cause I was wanting something better on gas and got a Ford Explorer 2020 that I love! Fast approval and got me a great rate, Highly recommend!
Excellent customer service I bought my Toyota Camry from Janna Rhodes at American auto. Everyone there treats you like family. Would highly recommend. Go see these guys and let them help you get into a new ride.
American Auto in Rayville made our car-buying experience absolutely amazing! They got us into a 2023 Kia Forte LX with only 3,776 miles on it — it runs just like brand new and had only one previous owner, which made us feel even more confident in our purchase.
The staff was incredibly friendly and helpful from start to finish, and we especially want to give a big shoutout to our saleswoman, Jana Rhodes. She was patient, knowledgeable, and truly made the whole process smooth and enjoyable.
We couldn’t be happier with our new car or the service we received. Highly recommend American Auto in Rayville! ?✨
The staff are so friendly and helpful (especially Tess)! They went above and beyond to help me and I would highly recommend them to family and friends!
Friendly staff! Great selection. Rick & Joel went above & beyond getting us financed on my terms in a vehicle that was perfect for us & our needs. I couldn’t have asked for a better experience buying a car. I’m a picky customer & knew going in what I wanted. Go visit them if you are thinking about upgrading your ride!
Whatever you do, do NOT GO HERE WHATSOEVER!!!!!!!! When they know you are vulnerable & need help they will get over on you all they is a dollar. I first purchased a 2012 Kia Sorento from here a year ago & not even 3 months with that car the transmission went out. We got that fixed & then more issues came. This recent year of March 2025 my mom purchased a car for me, & we paid $3500 down & my note is nearly $600 a month NOW THE TRANSMISSION IS ONCE AGAIN GOING OUT IN THAT ONE!! They threw the “you have warranty” claim in my face & say that we will receive a rental but they never provide a rental we always have to come out of pocket for a rental. It has only been 3 months & I have had to replace wheel hubs, ignition, and now is about to be the transmission. They tried to say that it’s normal for things like this to happen to a car, okay, understandable. BUT NOT THE FIRST 3 MONTHS WITH THE CAR!!! This is ridiculous. For the price they charge, just go to a regular dealership. I will never in my life go back here this is ridiculous & they are supposed to be Christians. & no YOU SHOULD BE ASHAMED AS AN OWNER!! i am a college student paying for classes on top of paying for a car thats giving me trouble that is FRUSTRATING!!! I am coming out of pocket with thousands of dollars for something that could have been prevented if I was sold a decent car. Like this has been the most depressing thing for me. I make all my payments of $600 a month ON TIME never late or anything, i’m balancing work full time while also in school full time just to have issues with my car when that’s my only reliable way to and from both of those places I don’t understand it. Warranty estimated around $8000 since my transmission has to get rebuilt as a whole, but will not cover all of it. It’s so disappointing & hardly getting any help. If anyone knows anything legally I could do please reach out.
Look at all the negative reviews and look at how they’re attacking everyone’s character!!!
This is ridiculous then trying to attack my husband for speaking the truth it shouldn’t matter if we buy a $40,000 vehicle or a $4,000 vehicle what matters is people come to y’all to spend money on a vehicle regardless of the price and get y’all get over on people just because they don’t spend as much money as you’d prefer don’t mean sell anyone a vehicle that cant even last awhole year if anyone goes through the negative reviews and read every single one of them it’s the same issues they see you a vehicle and 3-8 months down the line the vehicle start messing up and they want to speak down on your character instead being a regular dealership and work with there customers instead of trying to rip people off just because they don’t or didn't but a $40,000 vehicle and news flash high end vehicles mess up to!!
Btw you can say your not attacking anyone but like how y’all acted towards us anyone credit can be good or bad but how you run a business says a lot stay blessed
Me and my wife got a truck from them in December and it didn't last 8 months and it started to have problems and we went back to them for a trade in or something to help us out we haven't been late on any payments or anything and all they can say is life is hard like people don't already know this. I wouldn’t recommend going to them for any vehicle at all unless you want a vehicle that isn’t reliable for the price that they are asking for.
Best place to get a vehicle!!!!! Ive got my dream car from them and I love it … they are very friendly and will get u in your dream car !!! They will forever have my business ???
I recently bout a Bronco Sport and I received top quality in the vehicle and service. I will definitely promote this business and give them my business again. Ask for Ricky Browning and tell him Donna sent you ?
I bought a 2015 Yukon Denali on 5/17/24 the motor locked up on 8/17/24 exactly 90 days after me having the vehicle. Nikki and Robert was no help at all all they told me was “you have warranty”. The Wynn warranty company sucks as well. You have to find a shop that’s willing to work with them because no one wants to. So basically I’m stuck paying on a vehicle with a locked up motor that’s going to cost 14,000 to replace. I put forward a lot of effort. I’ve spent over $3000 for repairs in the past 4 months and the warranty company has yet to approve the motor repair. Sure they sold me a warranty but who wants to have a motor replaced just after having a vehicle for 3 months. Look at their reply to this message. Trying to attack my character when they sold me a piece of shiii vehicle. The kind of person I am is a single mother who almost lost her job due to not having transportation back and forth to work. A single mother whose credit is getting worse because of the lack of empathy they have for you once they sale you a piece of shiii. I should have known when the first two days of having the vehicle they had to fix the air. Then I had to replace the starter on 7/2/24. I’ve paid so much money on towing fees it’s ridiculous. So I’ve put in a lot of effort
I just recently purchased a fine Kia Forte. The employees there took care of me like family. I recommend Robert n Nicki for your next vehicle purchase. See Debra or Clarence or Wes
Got an SUV from them. Got a great deal, felt valued, and the financing options were second to none. They are family owned and I felt as if I was treated like one of the family. Will be going back when we're ready for a trade in or a new addition.
They were super helpful, and fast
I walked in ,and one and a half hours later, I drove away in the perfect car for me!
Very very nice people
Ms. Debra Gary Yes and the whole team were helpful and informed and amazing.
Thank y’all?
Just bought a 2023 Kia telluride .. They didn’t give up until they got me into this beautiful vehicle very easy going and AWSOME people Get with Eric on your next purchase
Website
