Ms. Pam and Ms. Danielle were very courteous. They explained everything about my vehicle repairs in detail and were patient with their explanation. I’m very pleased
Ray Hyde Paint & Body was awesome to work with, super responsive, quick turnaround, and really helpful through the whole process. My car looks perfect, and they made everything easy from start to finish. Highly recommend!
Excellent customer service. They went above was expected. Somehow the survey issued to me had a question that was not appropriate at that time and it cause it to appear like I was dissatisfied, but I'm very satisfied. I just got the car backva few days ago so it's not like I know if I need to return it for any reason. Maybe remove that question from survey or wait at lease 30 days or so before sending survey. But overall it is definitely a 9.5. Less than 10 only because of the survey questions not because of the quality of work. The quality of work is excellent.
Had our vehicle repaired after a collision with an object in the roadway. We initially picked the vehicle up and after a few days noticed a few small issues. The shop reached out and we brought the vehicle back and they worked with insurance to make it right and handled all of our concerns. The car looks like new again! Thanks
Very fast, everything about my car was explained in detail, and they made sure that If I had any questions, they had answers. Staff was very friendly and my car was restored picture perfect. 10/10 service.
Very professional and knowledgeable about my vehicle and the work that needed to be done. Great work no complaints…wouldn’t hesitate to come back in the future and refer friends and family! Thanks RH!
Work was done on time with no issues and everyone was very professional. I wanted them to be the ones that did the work on my truck. I was not disappointed.
Contacted ray Hyde after my accident and they got me in supper quick and had my car completed within 2 weeks! Lovely people and very prompt with answering questions!
I’m from out of town, the guys from the local fire department referred me to Ray Hyde. I knew from when I walked in the door my Highlander was in good hands, and that was further confirmed when I met who I’m assuming is Ray Hyde himself as he took the time to look at my vehicle with me and didn’t seem rushed, I felt he cared. They gave me a very reasonable cash price, a little cheaper than a previous estimate I had up in TN. It was ready a day earlier than they originally told me. I am very happy with the repair and much appreciated their kindness. They even gave me a ride to and from the rental car place, so undoubtedly five stars through and through from this customer.
I picked up my vehicle from Ray Hydes body shop and it looked jus like it did the day I bought..customer service was prompt and on time and I was treated so kind.i recommend them
Ray Hyde Paint and Body in Alexandria is top-notch! The staff is friendly, honest, and really knows their stuff. My car came back looking brand new, and they finished the work faster than expected. Highly recommend them for quality work and great customer service!
The good folks at Ray Hyde did exactly what they said they would do. The car repairs were not only on time but days early. They unexpectedly cleaned the entire car making it look like new. I would highly recommend the professionals at Ray Hyde!
Steve Blount
Their service is exceptional! My car was brand new and was in a pretty bad accident! My car looks like it did on the first day I got it ! Couldn’t ask for any better service
Ray Hyde has repaired my cars for years and I have always had a great outcome. They’re passionate about quality & take pride in their work. I highly recommend.
The worst body shop in Alexandria La. and Rapides Parish. I had Ray Hyde do repairs on my 2009 GMC Sierra. They repaired the front right door which they left the lower door weather stripping off,the wire harness boot wasn't install correctly, left several scratches on the door near the window. over spray and buffing compound in door jamb and scuffed up my window new defector. No help from staff.
I have a new ‘22 F150 lariat on my way to work one morning I hit a big doe. After making a police report and talking to progressive insurance advisor they recommended Ray Hyde paint and body. Dropped my truck off on 05-22-23 was called two days later and was given an estimated completion date of 06-09-23 on 06-01-23 I was called and told my truck is ready. Aside from the missing license plate bracket looks brand new. When I picked the truck up I did asked about the license plate bracket and was told that because it was not on the truck when he received it, it was overlooked. He was very friendly and professional ordered a new one and will contact me when it arrives. Very satisfied and I will recommend them to anyone.
Website
