What clients say about Thibodaux Tire and Auto in Thibodaux (LA)
Down to earth customer service, Very reliable and reasonable pricing. I would recommend for anyone looking for honest service and quality service they have experience and reliable judgement on the services provided.
I found myself in Thibodaux for the weekend, needing attention to a couple of tires on a Saturday morning and was lucky to find this little gem of a tire store. Service was fast, friendly, professional and extremely efficient. They were able to diagnose and repair a problem with one tire and trouble shoot and alleviate concerns I had about a second tire. I left confident my tires were safe for a 350 mile drive home on Sunday. Thank you for outstanding work and service Josh and Bailey!
Went here to get a tire patched, was told $25 which is definitely higher than most but I said let’s get it done. The lady came back well over $30 saying they needed a “bigger patch” because the hole was bigger…I said it’s a finish nail…
I do not recommend this place due to them not being professional because I had to call them to check on my truck because they had my truck there since 8am. When I called they claim they couldn’t find what was wrong with my truck and I needed me to pick it up. When I got there the worker stated it’s the computer and couldn’t find one to fix it and still charge me for diagnosis after the claim they didn’t know what was wrong.
This shop intentionally breaks parts of your car on purpose so they can charge you extra. They've already done it to two people (unplugged one person's alternator, cut a wire in another's). Do not trust your vehicle with this shop.
This place is genuinely HORRIBLE. How do you go in with one problem and leave with five?!? You would be safer bringing your vehicle to some guy in a back alley and trusting him to fix it rather than this place. The damage that my vehicle now has after leaving will cost me more than the initial repairs would have. My four year old cousin could fix my car better than they did. Trust me when I say DO NOT go here.
I went in with my car not starting that just turned out to be a lost terminal on my battery. I left with my car unable to reverse and go over 10mph! Do not go here, they are not professional at all, and they communicate very very little. 👎🏻
Dropped the car off for a simple check up. There was little to no communication. They gave my wife different answers for the status of my car. Then when it was time to pick up I somehow have a battery issue now.
They said I can just change the battery and it’d be fine.
So I had no problem before the drop off and the check up. and now here I am with a problem. Quite impressive.
This place was fantastic! We called on a Friday afternoon when our air conditioner went out. It was nearly 100 degrees outside and we had a 7 hour drive coming in two days. We were in town for the Manning football camp. These guys let us come right in, figured out the problem, took care of it, and had us on our way efficiently, professionally, and at a great price. I can’t say enough good things about them! Highly recommend!
Wonderful Service
Great price They always go above and Beyond to make sure their customers are treated right and their vehicle does what it's supposed to do
Quality stuff
Worth Everything
They will get you your Tires very next day if possible no one else did.
Well Taken care of
Rotating
New Tires
Oil change
Alignment and Hubs all Done here
If you care about your vehicle this is the place to bring it
Was having a bit of car trouble that turned out to be something minor and they were nice enough find the issue same day. They are honest, knowledgeable, and courteous. My first time going there and I’m definitely going back.
Dropped off vehicle after having to wait three days for open spot. Dropped off at 9am . Call at 11 for update secretary informs me boss says it will be done by five o clock . Call back at 4 pm since they never called me. At 4 different secretary answers checks on my vehicle. Proceeds to inform me my truck will not be ready today. Say mechanics got busy. I was never updated are informed about the push back. Very unprofessional and inconsiderate. Would not refer .
Charged me a disposal fee on swapping tires when I kept the old ones. When I asked about it, Randy told me it was for parts. I said what parts and he said it's just a general charge even though he acknowledged i didnt receive parts. He then reached in his pocket and handed me a $20 to get me to leave. I had a $380 job done that included alignment. They said the alignment couldn't be done so he wouldn't charge me. I was still charged $360 for the job. The other staffer was confused also and Randy tried to explain it away. Very disappointed. Imagine the extra money they make by masking $15 here and there. Check your bill before you leave.
I feel as if I were over charged for a simple service but the staff was relatively nice. There was a long wait for them to get to me but once they were able to it didn't take long.
Been using them for years. They are fast and friendly but my truck sounds like its rattling when I'm driving now beacuse they broke all the plastic connector tabs on my rear wheel covers. Only thing holding them in place are the hub caps. They didn't say anything but maybe they just didn't know. Upon researching I found out it is common thing for the wheels I have. Not their fault.
I do all my own automotive work except the few things your average weekend warrior doesn’t have the equipment for. Naturally I’m very critical and particular about who is doing work on my cars but it was an easy choice when I needed tires and alignments. I always receive honest, properly done, and fairly priced work here. If I have a special request it’s always done exactly how I want it. I love supporting a local business and the fact I don’t get push back when needing work on my heavily modified vehicles.
Worst experience of my life . Went there brakes was bad needed to be changed . Manager told me it would be 876 dollars . I went back another day once I gathered the money and towed my car to them . Next day I got a call from them saying it would 1188.99 due to me needing another piece okay I agreed to that . The next day another phone call saying I needed another piece and my balance was going to be 1488.00 dollars which i could not afford . So I asked them what parts they ordered and the amount on each part . I called auto-zone and on the three parts I needed the amount was way cheaper than what theytold me . They actually charge you more than what auto-zone charge on parts . I called the owner back his response is yes we bark up our prices so instead of me paying 88 dollars on a part they have me paying 149 dollars instead and this is only on 1 part I needed just imagine on brake pads that I needed that only cost 40 dollars . I wouldn’t not recommend to go there the owner hung the phone up in my face also . And if you do please buy your own parts instead of getting ripped off . Ask a lot of questions if it don’t seem right
My daughter was in college at in thibodaux, had a huge mechanical breakdown, I of course was over 300 miles away and my daughter was told this place was the place to go.
Not only did they realize all the issues and fix them quickly within 2 days. I was concerned because some mechanics over inflate the issues and problems. Not here, I'm truly impressed with their abilities and their price and I thank them.
Thank you for taking care of my baby while she was at college 300 miles from home.
In the future if there's any issues with my daughter's car she knows where to go and I thoroughly endorse this business.
Thanks again team
These guys were excellent.
they went out of their way to get me on the road..
they had the tires i needed , where everybody else in this area did not ..
traveling lineman completely satisfied
A little more than other tire shops (like $100) for a tire change but so worth it cause they get a move on and dont waste your time. They actually get it over with fast. No making you wait 4 hours like other tire shops I been to. You'll be in and out
Was I from out of town with a starting
issue. They were far too busy that Saturday morning, but still took the time to hook my car up to the computer and check things without charging me. I would recommend to anyone!
Owner greeted me outside the shop and told me where to park. I was processed as soon as I entered the office. My work was done in less than 1 hour and the mechanic working on my car told me the results of his work on my car and instructions in case I needed to return for further repairs. The cost of work done was very reasonable and on que with prior phone conversation. One of my best car repair visits ever and I've had a few!!
Thibodaux Tire makes purchasing tires very easy. I went to their website, chose the tires I wanted and asked for a quote. In a matter of minutes I received an out the door price. All that was left was to schedule the service and that was it. Their customer service is excellent with a friendly front office. $688 is not a bad price for four of these excellent tires!
Awesome customer service!! Went above and beyond!! We were told about this place by another local business and got there just in time as our alternator was going out. They personally drove us to enterprise to rent a car. Dropped our car off Saturday and it was done by Monday at lunch time. & the price was far cheaper than I ever expected. Will tell everyone about this place. Less $$ and the BEST customer service!
Great service like always. Everyone is very friendly and helpful. I trust these guys 100%. They always honest and not once tried to sell something that I don't need. Randy is the man. I highly recommend Thibodaux Tire! They do everything here from tires & mechanical work to oil changes. I always get my oil changed here and never once disappointed with fast service and especially the price. Thanks again!
Nice place. Knowledgeable mechanics and friendly staff. They gave me and my son a ride home after I dropped my truck off. Very satisfied with their service
