I recently had the pleasure of working with Donovan at Team Honda, and I couldn't be more impressed with the level of service he provided. Donovan was incredibly patient, allowing me to thoroughly inspect a vehicle for two hours without any rush. His responsiveness to our messages was exceptional, always getting back to us promptly and with the information we needed. What truly stood out was Donovan's willingness to work with my wife, her ex, and me to find the perfect car for our daughter. He even met with each of us on separate days, accommodating our schedules to ensure that everyone's concerns and preferences were addressed. His dedication to ensuring we found the right vehicle was evident throughout the entire process. Donovan's professionalism and commitment to customer satisfaction are truly commendable. I highly recommend him to anyone in search of a used car.

Dustin Robillard

12/16/2024 15:55:10

We had the BEST experience purchasing our first “family vehicle” from Team Honda! From the second that you step onto the lot, you are welcomed into a great and friendly environment. I’ve had my Honda Accord for the last few years and loved it so much, but we knew it was time to upgrade to more space for the kiddos! Charles is PHENOMENAL!! My husband and I both loved him and his energy. We came over from another dealership after getting heartbroken that the vehicle we had picked out had been sold as we were test driving it. Team Honda had the same exact car except in all black - which was what my husband actually wanted anyway. We pulled up on the lot, were greeted by Charles, and said, “This is what happened, this is the car we want.” He didn’t bat an eye or try to persuade us on anything else, just immediately started helping us to get into this car! We are so thankful for him and Mr. Tony at Team Honda for making this happen and as stress free as possible for us. We will absolutely be making any future purchases from them! THANK YOU TEAM HONDA! We love our Pilot!!!

Laura

07/28/2024 13:12:25

We had an amazing experience with Team Honda. Luke Wales, sales rep, was friendly, attentive, knowledgeable, and accommodating. Carolyn Long, with financing, went above and beyond to help get the ball rolling on our new purchase! She made calls, explained everything in detail and answered all questions we had. We left knowing exactly what we were paying for and what we were getting! Overall, the two of them and the climate at team Honda exceeded our expectations, plus some! They have earned two very loyal customers!

irin jacobson

06/08/2024 15:24:12

Had such a great experience when purchasing my new vehicle at Team Honda. Stephen Carvajal took really good care of us! Thank you for everything Stephen! I love my new CR-V!!!!! Go see Stephen Carvajal when you come down to Team Honda!

dave coronado

10/23/2024 21:34:29

Today I purchased my second Accord from Team Honda. This is an amazing dealership. Just from my 1st purchase and dealings with the service department, I just could not even think about going anywhere else. Trevor helped me with my purchase and trade in today and it was so easy and stress free. They really do treat you like family and I am so grateful to have finally found a dealership that I trust. Thank you Trevor and the Team Honda Family!

Christal Woodson

11/03/2024 01:31:32

I had such a horrible experience with this location I don’t even know where to begin! I have been a loyal Honda owner since 2018 (first time dealing with this location). I think I should have gotten paid for the transaction of buying my car since I basically had to do their jobs for them. I bought my car April 20th, but couldn’t take it home because my ex-husband (in another state) had to sign paperwork for the trade in. They called him got his information and Carolyn in finance promised to over night the paperwork so I could pick up my car soon. That was the first lie, as it did not go out Monday, they waited til Tuesday… Well wouldn’t you know, FedEx calls my phone looking to deliver paperwork to the wrong person with my ex-husband’s address on it. So I had to call the dealership to let them know he would not get the paperwork because his name is not on the package to be delivered. I called several times because Carolyn did not call me back as promised. I spoke with 2 managers DJ and Alan and different receptionists over the course of the next few days only to have it delayed til Thursday, because no one was competent enough to look in my file to see his correct information or realize they addressed the package to the wrong person, and then overnight the paperwork even after me calling to make them aware. Mind you, I had already signed everything I needed to sign and was waiting to be able to take my car off the lot a week later. He finally gets the papers, takes off work early to have them notarized because he received them a lot later than promised (Friday the 26th) so everything could go out that day before the overnight cut off. Well Team Honda did not have overnight shipping for the returned paperwork to get to them. I had the tracking number which said it would be delivered that following Monday, but the actual paperwork was within driving distance at the sorting facility in Louisiana. I went to the dealership asked for a manager and spoke with Alan (again) who said they need the paperwork to release the car. I requested they go pick it up because I was leaving with my purchased vehicle… It doesn’t end there... Alan offered a sunroof protector for “my troubles” so I had that put on only for the service person to leave dirty fingerprints all over the roof of my brand new light colored interior! I didn’t even bother to tell them because they would have made it worse. Lastly, my temp tag was dated until June 19th. Two weeks before it was expiring, I call to inquire about my license plate, receptionist takes my name and number stating someone will call back, but no one does. So I called the following week and same thing. So I go there June 15th and spoke with a nonchalant white male who gave me a 5 day tag, and took my name and number and said someone will call me. Of course no one called, so I called yet again only to get the runarounds, being told… we don’t have you in the system, we don’t have a plate for you, did you buy it here? To, it’s being mailed to you. I don’t understand how this location is still in business being so inconsistent, and completely incompetent.

Ree Vest

06/26/2024 18:08:19

Unexpectedly needed a car for my daughter. A friend referred Terwin at team Honda but was on his day off. He took my call anyway. I wanted him to know we were serious and I needed to get my daughter’s Audi there for a trade. He told me we would have a trade value by 10am the next morning and I think I got The text at 1005. I was only able to communicate via text bc my job and this man literally texted me all day getting all the details set and us comfortable with the deal. He was there to meet my wife and daughter when they arrived. I met him about a hour later. The final trade offer was fair and even got me where we needed to be for the note in the end. Honestly it was pretty smooth from beginning to end. Didn’t want to spend hours in a dealership and didn’t want to be hit with unnecessary hidden fees on the final paperwork. Neither happened. We did add the maintenance program so she wouldn’t have to pay for oil changes, tire rotations, etc. Now she can manage that on the app and being in college, not pay for anything extra. We were happy with the price and daughter was thrilled with her new HRV. Thank u Terwin and Team Honda.

Jeff Green

11/21/2024 14:43:52

My 2014 Honda has been have 2 major issues over the life of the vehicle. 1. VTC Actuator - prior to the oil indicator light coming on and the time to change the oil, my car screams out a loud consistent noise. I have reported this concern to Team Honda in Baton Rouge on numerous occasions. The most recent repost was on September 18, 1024. I paid hundreds tried to get this noise issue rectified previously. I am concerned my engine will fail or explode. 2. Tires Light Indicator (See Pictures) My tires were check on September 18, 2024 and I spent almost $300 on a new tire. The same light which were on on that day came back on. All 4 of my tires were checked out and 3 out of 4 of them were in good condition. This has also been an ongoing issue. The tire light random come on, then the other 5 (all related) flashed an the dashboard. My first time experiencing this was less than a month after getting my vehicle but the tires was still covered under warranty at that time. By these lights coming on during non-emergencies, the consumer can not identify when the vehicle actually needed to be serviced. Both has been ongoing and reported for years and fed up with these issues. I am surprised they have not issued a recall yet!

Yawnti StAmant

09/22/2024 13:31:26

I was initially hesitant to visit the dealership, but my experience completely exceeded my expectations. Mr. D. Woods, my sales manager, and Jeff Rogers, my finance manager, along with Mrs. Angie made the entire process smooth and enjoyable. They were professional, attentive, and truly went above and beyond. Thanks to them, I’ll be coming back every time I need a new car. I wouldn’t recommend any other Honda dealership in the area—they’ve set the standard far above the rest!

Jalin Wells

11/23/2024 21:13:28

Team Honda was amazing! They helped me get into a much better and safer car than what I was in prior. I had a tough situation and they worked with me to get the best fit. Especially thank you to Juan for being so patient and understanding. Very kind gentleman!

Sen -Okumaura

11/07/2024 17:43:54

I have had nothing but great experience with my Honda crew!! Dylan and Aaron helped me find my dream car. Erik took care of my oil change and tires my last visit but they have always treated me like royalty anytime I have needed anything since I’ve purchased my car from them! I’ve been with team Honda since 2021 and I’ll never go anywhere else!!

Abbie Chesson

11/20/2024 19:41:10

I recently purchased a 2017 Honda HR-V from Team Honda in Baton Rouge, La. This was my first time purchasing a used car completely on my own. My salesman, Mr Charles Holmes made my experience of buying this vehicle a great experience. I explained to him what I was looking for, how much I wanted to finance , and what I would like my monthly payments to be. I don’t know how he did it but, he went above and beyond to make that happen. He and his manager, Mr Brian Thomas made the process quick and easy with no games or pressure. When the time comes, I will definitely purchase my next vehicle from here again. If you are looking to purchase a good used vehicle I highly recommend going to see Charles Holmes at Team Honda. He’s your guy and he can make it happen! Thanks again Mr. Charles

Darla Gilbert

09/19/2024 20:15:20

Bought my car at the end of May 2024. Mitch was my salesman, he was great! Very friendly, honored the cost of the car and respected what car I was looking for. My issue is when I got to the financing part. Carolyn Long was my finance person for the car. We reviewed the contract, she even got me a deal on gap insurance + extended warranty. It was a great price (or so I thought) and my family and I discussed at length the price we believed we were getting the package deal at. Now, I was at fault for not properly reviewing my contract, but the prices on the purchasing contract did not match what we had discussed. Carolyn Long heard and confirmed with us the price, but put a different pricing on the contract. I went with my family to cancel the gap insurance + extended warranty at the beginning of June 2024. Signed the cancellation papers, Carolyn informed me she would complete the paperwork and I should see the amount taken off my auto loan within 6-8 weeks. It’s been about that long now, I ended up speaking with Missy in accounting who told me the paperwork was never filed. Missy has worked with me this week (so nice) and we just completed the paperwork so I should hopefully get my refund in the next few months. Had a great experience besides with Carolyn in finance, gracious that Missy assisted me in getting the paperwork (finally) completed.

Lauren LeBlanc

08/19/2024 16:39:45

My experience with Honda was TOP TIER. I had a Chevy before crossing over to Honda, and they now have a FOREVER client. Timmy Fontenot got me in my dream truck for me and my kids. The process was way quicker than I thought and The car is exactly what I wanted! Timmy was immaculate. He listened to everything I said I wanted. He was patient, and guided me to the exact truck that I needed. Everyone at Honda was nice and respectful but Timmy outdid himself. He is the reason I will be coming back! I love team Honda !!!

Tiana Hughes

10/23/2024 23:43:25

Derrick Woods was by far the most honest and trustworthy car salesman me and my mom have ever encountered! We traveled from New Orleans because of their large inventory selection and we had a great experience. Both Derrick & Team Honda BR will definitely be our first choice the next time anyone in the family needs a new ride! Jeff in finance was also great. Very honest, knowledgeable, and helpful folks! Love my new car. 🤍

Bre'Onna Perry

04/24/2024 02:45:37

My passenger Window would not go up. I pulled up to the service department. I just want to shout out BRIAN CAZES. He was extremely helpful. I was really stressed about my car window because I have a two year old and I couldn’t ride around with my window like that for long. My car was covered under warranty. Brian help me get a loaner car which instantly eased my worries. I can’t Brag enough on the incredible service Team Honda provides. I highly recommend and will always do business with this location. Thank you again to the awesome staff who made this process so easy.

justice deloch

11/16/2024 18:59:29

I worked with JR in the used car department and he was amazing. Really got me moving in the right direction. I also worked with Carolyn in the finance department. She went above and beyond to get me the best deal possible. I recommend these two to anyone who’s looking for a new car at Team Honda

William Dove

01/03/2024 14:36:36

My Honda minivan kept throwing out random warnings while driving, and I needed it looked at ASAP because I was traveling out of town in a few days. I called Brian and he told me to just bring it in when I could get there. We live almost an hour from Team Honda, but had had previous great experiences so I decided to make the drive instead of taking it to a local mechanic. I got there around 8:45 a.m., and Brian immediately wrote up a ticket and I proceeded to the waiting room. Within 45 minutes they called me back and said it was a wiring problem with my battery, an easy fix, and that it was all fixed and I could leave! AND THEY DIDN’T CHARGE ME. Their mechanic still had to figure out the problem, drive around (they said he went five miles or so) to make sure it didn’t throw anymore codes, but Brian insisted that I didn’t have to pay a dime. I could not believe how efficient they were. They have a LOT of moving parts/people, and everyone was so nice and seemed like they loved working there. I enjoyed watching them interact with people. Brian is top-notch, professional, kind, and did an amazing job of getting me in and out, even though I didn’t even have an appointment. I had a huge smile on my face when I left! Thank you, Brian and Team Honda!

donnaclyde47

08/20/2024 01:29:39

If you’re in the market for a used car and want an amazing deal, stop at Team Honda and see Brandon Mitchell!! Being a girl and going to the dealership alone to purchase a car can be super intimidating, but my experience was everything but that! Brandon walked me through everything and simplified it so that I felt confident with my purchase. Thanks again Brandon, you rock!!!

Rachel Murphy

05/22/2024 14:24:29

Juan helped my husband buy a 2024 Mazda 3. Pretty much everyone gave up on us and we could not get a good car for anything. But Juan didn’t give up and he found us the perfect car! Thank you Juan for not giving up on us. 🫶🏻

Jade Mitchell

06/25/2024 16:26:26

Excellent experience top to bottom! I worked with Sam R. In the Used Car Sales department, and over my two days there he was incredibly patient, helpful, and kind to me. I ended up purchasing a Certified Used Civic from them and I am incredibly thankful to have Sam on my side during that process. I cannot speak on their New Car and Service departments, however from my experience I would expect nothing less than positive interactions. If you are in the market for a car, I highly recommend paying Team Honda a visit if they have inventory for what you are looking for.

Reid

09/12/2023 21:05:08

I want to give my thanks to Juan Sauri and Carolyn for helping me get a new car at Team Honda. Your dedication and assistance were invaluable, and I appreciate all the effort you put in to make this happen. Thank you so much!

Joshua Reese

11/15/2024 19:34:27

My husband and I have been looking for a very long time for a good deal on a Honda Odyssey we came all the way from Metairie to Baton Rouge to test drive this van . Derrick was very knowledgeable and most importantly very patient!!! Derrick is definitely an asset to Team Honda in Baton Rouge. We had a 2011 Honda Odyssey and wanted another one because well it’s an amazing vehicle! I won’t go to any other dealership but this one ! Thank you Derrick Woods for everything! I couldn’t be happier with my beautiful van ❤️

Celeste Boudreaux

04/09/2024 00:43:28

I would like to thank Donavan @ Team Honda for making it so easy to decide on buying my 2021 Honda HRV. He was very polite and very helpful with information and answered all my crazy questions.

Laura Foret

09/16/2024 23:43:50

This was my first time purchasing a vehicle completely on my own. Fred Robins is definitely the man to go to . His customer service is phenomenal. He introduced me to Ms. Carolyn Long, the finance manager. Ms. Carolyn helped me with not only my car but a plan to get my goals and life on track. I cannot think Team Honda enough. These are some great people who cares about their customers. I am forever grateful for them .

Curtisha Chambers

06/21/2024 17:10:32

Steve helped us with leasing a car. His customer service and honest approach was beyond excellent. He was attentive to our requests and went above and beyond to make sure that we were taken care of. Be sure to ask for him! 5 stars all around!

Mary Beth Carroll

08/09/2024 16:21:39

Walked into the dealership and met Mr. Sam and he walked me through everything. So grateful to have a smooth transition from getting the paperwork completed with Ms. Cathy in financing to having my temp tag placed in the window. If y'all go there for your next vehicle, definitely ask for them.

Loren Young

07/22/2024 22:31:57

I went to Team Honda to look at cars and to my surprise I drove off the lot in a brand new Honda Accord. Thanks to my Super sales person. Robert Magee is a Great sales person. He was very helpful and polite. He answered all my questions with a smile. He is so pleasant to talk to. When I’m ready for my next vehicle, I will go back to Team Honda and look for him. Thanks Mr Magee for a job well done!

Stephanie Newman

09/16/2024 22:10:00

Every time i have to go get maintenance done on my car i have a great experience with the servicing team! Everyone is great, especially the manager Derek! He has known me for a few years now and has always given me the best & honest advice when it comes to my car. Don’t know what i would do without him!

emily garafola

07/23/2024 16:08:01

Traded my Audi A3 for a 2024 Honda Accord Touring but couldn’t have done it without Luke Wales!! His expertise and top-notch service provided made the car buying experience easy and enjoyable. Thank you for going above and beyond. Big thank you to JB as well. Everyone at Team is so kind and friendly.

Justine C

04/11/2024 01:04:34

Address:	6363 Siegen Ln, Baton Rouge, LA, United States
Phone:	+1 855-832-3530
Services:	Honda dealer
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 2,852 Reviews
ZIP Code:	70809
Open Hours:	8:00 AM - 7:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 7:00 PM
Monday		8:00 AM - 7:00 PM
Sunday		Closed
Tuesday		Closed
Saturday		9:00 AM - 7:00 PM
Thursday		8:00 AM - 7:00 PM
Wednesday		Closed

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