These guys are the best! My driver was stuck on the road and we got quote a ridiculous price from another mechanic. Then we came here and these guys did it the right way with integrity. Instead of charging me for the whole part, they took their time to diagnose the problem thoroughly and got my driver out in a timely manner. Big props to Shawn Kennemer, give that man a raise! Much love to everyone at united engines
I was treated like they knew me all my life!I came in with a injector problem.They 11diagnosed it and had the part.They were very busy and fit me in the next morning. It's very nice to know people who care and believe in customer service .Its very rare now adays.im a 37 year trucking veteran.
Colton and Paul were rock stars on getting parts and service for my older Detroit Diesel, which is getting harder and harder to do. A two day wait turned into a mere four hours, absolute champs.
I had a transmission breakdown on I-20. Called United Engines and Shawn and Andy diagnosed the problem and helped me find a good tow company. Andy really knows his stuff! Both Shawn and Andy were really kind and helpful. The kind of guys you like to do business with.
Outstanding on Detroit parts and customer service both. Absolutely great folks to work with and they had what we needed in stock!! Thank you for helping to get us back on the road. ⭐ ⭐⭐⭐⭐ Allan Pressley & Sonya Duckett
These people are down to earth work horses. A great blend of professional attitude and the grit necessary to get your truck fixed. Not one person was sitting around anywhere. I was very impressed. Oh and they get the job done ... correctly
I wasn't at United engines, I was across the highway at the blue beacon truck Wash but United engines look good from across the road so I'm giving it five stars
Well my 2013 freightliner broke down...they charged $650 for a diagnostics and said the tanks had to be dropped and cleaned, the fuel lines washed out, 6 banger injectors changed and a new fuel pump.....first quoted at $8000 then the final bill was at $14,000 for the quote....Schaefer diesel across the street wouldnt touch it....found another mechanic on the westside of Shreveport who told me it was it was the fuel pump only....$1500 for the part and $750 for the labor....got it changed and made it back to Los Angeles to have my mechanic look at it.....these guys are like a bad lube job drive thru selling you services you dont even need and way overcharging you probably to make their commissions......HONESTY will bring you business. These people would not even change just the fuel pump if they could NOT do the full job they said needed to be done....SHAME on these folks for taking advantage of barely making it Owner Operators just trying to feed their families
Edited my review from 5 stars to 1 star .Since Tom left, this place has fell off a cliff . Have a truck that's been there over a week, I asked them in person any ETA on when they would be able to look at my truck, I got two guys looking at me like a goat staring at a new fence. One of the guys looks at a calendar on the wall with nothing written on it, he then says maybe tomorrow or the next day. Absolutely no concern for customer service.
This place is a rip off was told ova the phone that’ll it’ll cost $149 plus tax to get truck turned up once it was finished total price was $712 so after we argued about that I had to still pay a $149 plus tax just to get back to factory settings...! Neva will I Ever come back here or recommend
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