They got my family member good on his black Denali. He had to fix it himself. I hit a deer and almost took it here. Glad I talked it over with him. We’re trying our best to keep people in the loop about this place and their bad business practices.
Patrick was great! Good customer service and makes sure everything is correct. Give these fine people a call for your next collision repair, They will not let you down!
I can’t thank Bowman’s and the crew enough for the amazing work on my car. They went above and beyond! Definitely recommend and would use again if I ever need any repairs. Thank you all so much!
I took my truck to Bowmans as recommended by some close colleagues. It’s a newer Denali and I was told it was done. It wasn’t. I brought up some issues with that trim and it was raised from being pried up. They took it back and threw a quick fix on it using panel bond to glue it down. Now what about the next guy who needs to remove that? Panel bond is like concrete. So I look at it quick and it’s starting to rain. Terrible for looking over a black paint job. Get it home and noticed they chipped the paint prying with a screwdriver or something and did a very poor touch up on it. Also the blind zone system wasn’t working, insurance was charged for that. I took it back after getting it in my shop under LEDs and noticing how bad the orange peel was and yes OEM has a little. Also the chip and the alerts not working. I also mentioned many times about a rattle up front in the suspension that came up when the truck went off the road. It’s still there. We had to ride to Florida listening to that.
I talked to the owner, never once apologized or anything. Just stood there and said they’ll fix it. Almost like I was a nuisance. I’m sure I’m that guy. I get it back again and noticed it has close to 60 more miles on it than when I took it in. Weird? Maybe resetting the bcm they already charged for?
60 miles is a good trip especially since yesterday they charged the insurance $400 for a tow bill.
This isn’t owned by Mark Bowman anymore.
I’m either going to trade the truck in, because it’s still not right, or just pay out of pocket when we get back in town and get someone to fix it all right and repaint that bedside or just reshoot it myself
and put it on the lift and find the rattlling. Let’s pray they didn’t panel bond the flare and steps on.
My husband works so hard to have nice stuff and he trusted them to fix his truck right. Unfortunately that hasn’t happened. I would avoid. Someone put close to 60 miles on his truck. Then charged the insurance for a tow bill. The list goes on. It’s so bad, he’s stopping at dealerships in Florida on VACATION looking to trade it in. Which I’m sure they’ll love to hear. Money in the bank for Bowmans. This isn’t the old Mark Bowmans where they were friendly and done things much differently. It’s been bought out unfortunately. These poor practices will always come to light. All we can do is pray for predatory businesses and people like this. God bless.
Great place to have your car worked on everyone is great , did a great job on my car after wreck and detailed it when it was done, would recommend highly 😊
When it comes to your cars, it's so important to have people you can TRUST to make sure they're running smoothly. Bowman's is Top Notch Auto Service! They're friendly and professional, fast and thorough. They are also a one-stop shop because they offer auto body repair and even auto detailing. We're thankful for them!
The easiest and best car repair experience I've ever had. They had great customer service, were priced fairly, and got the job done quickly. If you're on the fence about who to use, this company will take care of you!
I recently had 2 pressed wheel bearing replaced on our minivan. I called and they gave me an appointment within a weeks time, which I thought was great. I also got 2 different cost estimates and they explained what would cause the higher estimate. The work was done at the appointment in the time frame they gave me. The cost was the lower estimate. I would recommend having work done at Bowman's.
Possibly one of the worst experiences i have had. I had a very valuable car that was damaged in a rear end collision. Statefarm had me take it to bowmans. They had the car for 4 months. Joy rode it, broke the radio, fixed the car with bondo and only painted half of it without matching the color. I raised a complaint to statefarm, which contacted bowmans. Bowmans offered to bring the car back in to resolve the issues. I declined the fix as the car had been there for 4 months and was only in its sorry state because of who ever “repaired” it and overseen the process. Its been a few months now and the car is sitting in the garage because the clutch was burned out in the joy ride. And the paint has cracked from the bondo repair job. You some just have bad luck with places, but their is just a minimal line at which you treat peoples property with respect. Statefarm did buy another radio for the car because bowmans denied the accusations even though there was video evidence of everything working before entering the shop.
Do not take your vehicle here! They are not even Bowman's anymore, they were bought out and just didn't change the name and they do terrible work now. Spent almost 2,000 dollars in repairs and my car sounds exactly the same as it did before I brought it there and is getting worse. And when we reached out to them about my car not sounding or acting just the same their reply was " well just give it a couple weeks to work out the kinks!" That's the most ridiculous thing I've ever heard. Trust me do not bring your vehicle to this place! And they were supposed to do a complete vehicle maintenance and managed to overlook that new shocks were very obviously needed for one, I mean when my car hits a bump you can hear it for probably miles away and that's not even all of what they somehow seemed to overlook. I will give them this though..they did do a good job of cleaning off my headlight covers to where I can see better driving at night but then again my 7 year old nephew could have done that.
Great experience under the circumstances. Was emptying out my sons car after his wreck and had tire blowouy while there. Alex i think was his name, tried to air it up for me. It wouldnt hold air so he offered to have tire picked up and replace it. Good dude. Give him a raise lol.
I hit a deer and needed a pretty substantial amount of repair to the front end of my vehicle - Bowmans made getting my car back quick and easy! Excellent service and friendly staff - I really appreciate them helping to make this whole experience much less stressful! They helped me understand my options without judgment, and it really felt like their goal was to get my car fixed, not just make a buck. 100% recommend this shop!
WOW!! So impressed with the service here. I was driving from Michigan to see family and hit a deer 🚘 💥🦌just miles from my destination. Really, he hit me😅😅. So if you see a one horned buck wobbling around in Flatwoods Kentucky, he may be the one. 🤭🤭
They were polite (felt like old friends) and professional. They said it would be 2 weeks and IT WAS. (Weird, I know😂)I had no idea it would be detailed INSIDE🤯. I can’t say enough about how pleasant the experience was for me.
Thank you Bowman’s!! 👏🏻👏🏻👏🏻👏🏻👏🏻
Professionals from start to finish. Used Bowman's for a fender bender and couldn't be happier with service from office personnel in estimate process to exceptional work completed. Strongly recommend their services...dependable, friendly, and above all professionals!
These guys have performed the best alignments on my non stock 4x4s... S10 and Monobeam F350. Way better than Precision Allignment. I've had these trucks at three other shops in the area and these guys are the only ones who got it right, 70mph on the interstate no problem.
Very professional and amazing customer service. I had an incident where I needed my tire and suspension checked before heading on a trip. They got me in immediately and checked to make sure it was all ok and safe without charging me a fee. Definitely recommend their services and great customer service experience.
I havnt had the work done yet but for the service I have gotten already I'm very happy with most others in the area brushed me off for weeks if not a month the guy who gave the estimate was polite and knowledgeable and set me right up to come back with the truck within a week and seeing how they have been in business for a long time and I've grew up and been here also I know that their work is top shelf I recommend them forsure if you have never done business with them give them a job to do and you will be happy
They did a good job replacing my front fender and it looks great. However when I dropped my Honda off I had taked to a gentleman and ask him if he had enough paint left over could he touch up 2 or 3 little pings where rocks I guess had hit and knocked a little paint off. This was not part of the repairs, however he did tell me that he would and he did not. A person's word goes a long way with me. So in the future I might be a little leery on what someone tells me unless it is in writing. But I was disappointed when I realized that he didn't do it.
Nobody enjoys having a fender bender, but when one of life's mishaps happens to you I recommend Bowman's in Flatwoods their professional service in a timely manner will help take the sting out of it when it happens to you
Bowmans Auto Body Repair in Flatwoods KY repaired my truck this month , DEC 2018, because a deer hit me. They not only repaired the damage but detailed the inside. My truck is actually cleaner now than when I bought it. Their staff was very prompt and courteous. I would highly recommend Bowmans AutoBody.
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