Such a good experience! Had a little trouble with the dealership and had already visited one store that didn't carry our battery. These guys got us taken care of quickly and professionally. Awesome customer service! Both Alex and the gentleman with the spider web tattoo (sorry I didn't get your name!) were so kind and knowledgeable. Definitely recommend.
Great service from Brianna, Jerry & Danielle at the store in Lexington, KY off of Richmond Road. I highly recommend them and appreciate their team work to get us what we needed!
Miss Breanna does an amazing job. She showed professional knowledge when it came to changing our RAV4's headlights. The task was completed in a few minutes. You all saved our day!! Thank you!
Huge shout out to your worker, Dave. I was going to buy a pricey part, but Dave suggested I just change my bulb. I tried it and it worked!! It saved me a lot of time. I thank Dave so much and I’ll definitely be coming to this location from now on!
Needed help with car overheating. Bought antifreeze. Employee was a big help for this old man. Don't know your name but thank you so much for your help on 7/15/2023 @ about 8:00pm. BTW it fixed my problem. U the man!
I'll start with this is my #1 go to auto parts store here in Lexington. John the manager helped me to the fullest he could with a break part issue with my Honda Civic. To be quite honest I"d love to work for the man but as my circumstances are I am not able to. A happy customer returning again when parts are needed !!
I went in the store tonight red hot about an experience at another auto parts store, and these guys were great. I was met with patience and professionalism, even though I had an odd issue that took a while to get worked out in the system. I said it a million times on my way out, but thanks again for your help tonight, Advance. I really appreciate it.
Sometimes have knowledgeable staff but urgency of service is sometimes lacking. Also, tremendous turnover of staff so it's sometimes a crapshoot on kind of help you get. I have started ordering online and just pick up at this store now. (You always get discounts by doing this!!)
Shout out to HERB at the Richmond Rd location for providing stellar customer service and for having a contagious good attitude! Also, for restoring my faith in mankind in his act of kindness and compassion. Herb, you rock!!
I bought a fuse and could not remember how to open the fuse box under the hood, I asked the girl at the register if someone could show me how to open it and I would put the fuse in and she was hateful and told me that they weren't allowed to do that, I have been going to AutoZone ever since
Had a couple clearance shelves which I love. Service was very polite and friendly. Someone arrived after the door was locked but they unlocked the door and and made sure that the lady had the battery she desperately needed.
Better than okay this review is more so for the website and store not correlating or being synonymous. On line they stated they had a item I needed in stock but when arrived the guys chocked around and sadly no luck that's not necessarily the Advance's fault they did direct me to the one off Richmond rd so no worries I'd honestly rate like 3.8
Advance Auto Parts in Lexington offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Lexington, and the exact address is listed above on this page. Our regular business hours are 7:30:00 AM - 9:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Advance Auto Parts in Lexington buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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