Ryan was great! He came out to give me a jump start. Then we realized my car was stuck in the snow a bit, so he push my car out of the snow. Great guy, great service. Thanks Ryan!
I got stuck returning home from an emergency run and Ryan pulled me out. He was very kind and courteous definitely recommend for any and all future needs
I was charged $250 for a simple 2.5 mile tow. Yes, that is not a typo. These guys are crooks and I will be reporting them to the AD for price gouging. $250 for a 2 1/2 mile tow.
Great company! Car was stuck in a ditch in alot of snow and ice. It was late and after responding to multiple other emergency calls they took the time to come and get our car out. They worked hard in severe weather and were very professional.
Worst tow in the tri-state. Don't depend on them when you are in need or you will be left in need. If you have a problem they will not care and will just hang up on you when you call the office. Avoid at all costs. The worst customer service I've ever received anywhere and the driver was combative upon arrival. They refused to let aaa process the claim and forced us to pay cash during a crisis when my daughter broke down.
Gary from Affordable Towing came to the house after I called AAA regarding a flat tire. He arrived promptly and was very nice. He answered all of my questions thoroughly. I would recommend them to others!!
Huge shoutout to Mr. Gary A. from Affordable Towing for coming to our rescue!! He was very polite, very thorough & took great care in handling our vehicle. We were very thankful he came to the rescue in a timely manner & was able to deliver our vehicle right where we needed it to go. We highly recommend Affordable Towing & thank God we had AAA!
Gary arrived in a short time after I called for a tow, he was very nice and checked my battery to see if that was the problem. It was and he had me back on the road in no time. Will definitely recommend this company for any car problems any time.
Gary Was a lifesaver! We broke down on I 64 with semi trucks blasting past at 80 miles an hour. Gary assess the situation, check to make sure our van wasn’t too tall for the Bridges sitting on top of his flat bed And see if we got us out of it! Thank you, Gary!
If I could give more than 5 stars I would. 100% professional. We were stuck in a scary place on the shoulder of I64. Gary picked us up. He was fantastic. I highly recommend them. Thank you Gary!
Multiple towing companies told me they would pick my vehicle up and never showed. Affordable was there in an hour with no fanfare or excuses. Gary is awesome. Thanks for being quick and responsive.
Used Affordable Towing for assistance with a car that would not start. Gary was prompt and professional and was very helpful. He jumped the car to get it started and was helpful in getting the car to the garage for repairs. Would recommend them.
When I called for information I was treated very professionally and friendly. They answered all my questions and said they could get our truck within the hour and they meant it! Gary was excellent! He showed up right when he said he would, did a great job getting our ‘dead’ pickup towed, recommended a repair place for us and towed the truck right to the repair shop!! Thank you Affordable Towing and Gary! We will for sure recommend you guys!
Gary did a great job. He was on time and very efficient. He was very nice tried troubleshooting the my engine problem. Unfortunately the car still didn’t start, and had to be towed.
Gary was great. He stayed in touch with us and when to expect him on scene. Friendly, good people skills and sense of humor. Delivered us to the garage safely and made a bad situation less of an ordeal!
SUCH outstanding service! We had LITERALLY ARRIVED to our new home from across the country not THREE MINUTES before I got a flat in our driveway! On one hand, I was grateful for the blessing and the answered prayer of arriving to our destination safely and with no issues ... But BONUS BLESSING was when our tow truck driver Gary called to confirm my AAA request and the first words out of his mouth were to confirm my safety! Upon arrival just a few minutes later he quickly assessed the situation, had me move the truck to a better position a few yards away and went about the business of hunting down the jack and spare in my truck. Gary made this entire "Welcome to Ashland" experience the absolute best it could be and left me with a wonderful first impression of the hard working people of Boyd County.
Not that I want to ANY TIME SOON, please God... But we look forward to seeing him again and HIGHLY recommend this company
I locked myself out of my car and notified AAA. They dispatched Affordable Towing to help me get back into my car. They called me to verify my location and came very quickly to assist me. They were very professional and efficient. I w would definitely recommend their services.
They showed up quick and were very helpful! The driver was really nice & professional . I didn’t have the keys for the vehicle but he was able to handle it with ease and took care of everything needed. All I had to do was sign my name!
Gary was exceptionally friendly & prompt. He took special care of my car and I will definitely use this service in the future. Helpful & trustworthy means a lot to me! 5 ⭐️⭐️⭐️⭐️ service!
Gary was the man who picked up and delivered my car. Very nice, handled the job with ease. Clean appearance. Very courteous. I would recommend him highly. Thank you so much! Lynn
Very professional and he drove car out of my garage for me because it was raining. Very nice man and done a great job. Would recommend to anyone to use this company
Thank you,
Gayla Meyer
I recently had the pleasure of working with Gary from Affordable Towing, and I couldn't be more pleased with the service he provided. After contacting AAA, they sent Gary out to assist me, and I’m so glad they did. From the start, Gary was fantastic—he called to provide an estimated time of arrival and showed up right on time. His professionalism and knowledge were immediately apparent, and his excellent customer service truly made an unfortunate situation much more bearable. Gary’s positive attitude and willingness to offer a smile helped ease the stress of the situation. I highly recommend Affordable Towing, and I’m grateful to Gary for making a tough day a bit brighter.
Thank you, Gary, for your outstanding service!
Gary was a delight, professional, great communication and was empathetic to my situation. All of this occurring during the Helene weather conditions coming through our area and causing some challenges. Thank you for the quick response. I highly recommend Affordable Towing!!! They were also recommended by my State Farm rep and I was advised that they would be billing State Farm directly, so it was a win/win.
Great customer service and great tow crew. They were ahead of estimated time and got me loaded safe and securely. Guy was super friendly and they are a lot more affordable compared to the other places! 10/10
After waiting for over 2 hours for another company , I called affordable Towing and within 35 minutes my bike was on a truck and heading home, the price was half of what the big name competitor in the area was charging.
The driver they sent (Gary) was very professional and quick. Next time i need a tow they are definitely going to be my go to service.
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