This rating is based on customer reviews, inventory size, pricing, and service quality
In Ashland, KY, recent feedback for River Metals Recycling is sharply split—overall 61/100. Strengths: some report quick in-and-out, professional scale staff, and competitive pay. Weaknesses: frequent pricing complaints (undercutting/low payouts), a muddy, tight yard with risky docks/scale edges and occasional flats, plus very long waits or no one around. Customer service ranges from courteous to confrontational. Little information on parts or inventory variety. Note: assessment reflects the limited set of recent reviews.
The employees are good to work with, but i feel when you look online, what junk cost is going for, it's seems like this company is undercutting costumers.
My experience was great the guy who's check-in people in and out at the scale is a very nice guy he's so patient and caring but a little tight backing in at the only dock for driven but manageable
Quick & efficiet. They were professional, backing was a breeze, and I've been driving almost 5 years. If your always watching your mirrors while backing in tight spaces, taking your time, not in a rush and setting up to hit the dock here, you'll be up and out of here. All I see is bad reviews here about prices, how tight it is to back up in these docks, I haven't had nothing one problem picking up here. Keep on trucking and be safe.
One of the worst place i have ever seen. so muddy you can't even walk. They make your trailer so dirty that you can't even think of next load. Dock is so tight that you can’t back in and out easily. Be careful when you enter bcoz you can hit anytime with the scale edges. No overnight parking and no more this load.
Loaded out of here today checked in they instructed me where to go get down there forklift points between Two buildings so I get where I can blind side in to this area and can't see a dock so I ask him where is it he said back between the 2 building and Jack knife it this way and the dock is back behind that building and this is where we will see if ur good at what u do and let me tell u it was tight and took time did we get it yes did we hit anything no but if it was someone newer or impatient could be different they could literally move a pile of scrap and build a dock on the front or even side of that building and a new driver could hit it with ease workers very friendly situation 2/10 would not recommend
If I could have given zero stars I would have !!!! This is a rip off!!! 960 pounds of short iron for 40$ when taylors would have paid $ 7 a hundred !!! Besides that they are rude as hell when you call !!! Rip off!!! We used to come here at least once every two weeks, you've lost my business completely !!!
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