I inherited a 2001 Buick Park Avenue with very low miles that was kept on a charger but hadn’t been driven in a while. When I checked it out, the blinker wasn’t operating properly along with the brake light and parking light. This was right around Christmas time. Called Oades and they were very honest about the wait time. We have other vehicles so, no problem. While the car was with them, Alicia was who I worked with. She was fantastic with giving me updates and letting me know what was going on. The issue turned out to be a little more in depth and in order to get to the root of the problem, labor was intense. I actually work somewhere that I am able to check labor times. Not that I thought they were lying, it was just a lot of work! The great hardworking people at Oades are honest, friendly, professional and very knowledgeable. As stated before, we have other vehicles, we will definitely be servicing them here. I highly recommend Oades Brothers for any of your automotive needs, they’ll shoot you straight.
I always appreciate the level of candor and service I receive at Oades Brothers! I’ve literally tried so many places in town and at this point they are the only ones who I fully trust to give me an honest review of what’s going on with my car and fair pricing.
Very friendly!!! I called for a price in the AM, they ordered my tires and got me in that afternoon and put new tires on and did an alignment for a great price and in an hour!!! I will be going ba k next time I need tires!!!
Outstanding customer service! Economical, fast service, and responsive. Just moved back to KC and will definitely be using Oades Bros. for all car maintenance and repairs! Alishea, (sp) was so helpful. knowledgeable and friendly:) She’s a keeper and should be recognized for the high quality of customer service she provides!
I've been taking my vehicles to Oades for about 3 years now, and I've been consistently impressed. The speed and quality of service is great, the communication is excellent, and the price is always fair. They have attention to detail, and always give extra feedback on any other issues they noticed during service.
I had a bad tire and I wasn’t sure how I could get it taken care of during the holiday week. In fact, the dealership where I bought the car told me it could not be fixed and offered to sell us a couple expensive tires. Jo worked me in and fixed the tire at a reasonable price. She was both pleasant and knowledgeable. I’d highly recommend Oades. Mike
Left a Chevy Cavalier 2004 here this morning to have our wipers checked because it stopped working and I cannot drive around without it since it started snowing. Got a call and was told motor and linkage needs to be replaced - came afternoon and was advised that the car is ready. Got there, got the receipt and the wiper motor and linkage assembly was replaced for $602. I asked if there’s a website they can give us where they got the part because from looking online, the price difference is like $400. I was told that they have an internal site where they get their parts, that this is the cheapest they can get “today” (other cheaper parts will take 2-3bd), it has their price markup and warranty. We understand everyone has their own price markup, it’s business - but for like $300-$400? Just not right. Can’t even provide a website for the parts to show the price to show their customers that they’re not trying to rip them off. We’ve been here twice before for different reasons and we thought we were quoted, serviced and billed fair, until today. I was asking nicely trying to understand the pricing but the girls started being defensive and told me next time to bring our own parts if we want to and started being irritable with my 5yr old.
UPDATE: 12/16/2025 Spoke with Jimmy Oades Thursday last week. Got a refund for $150.
Final thought: I really think their mechanics do a great job fixing cars and all that. Just hope the price markup is not that much and they have a staff that cares and will explain things better to their customers, not just tell you “if you want bring your own parts next time”, because that left a bad impression to us.
RESPONSE TO OWNER'S COMMENT: 12/24 First, when the car was diagnosed and we were called about it, we were not given a different option other than the $871 repair cost and since we've been here twice before for different reasons and thought the service and pricing were good, we trusted that the $871 repair was our only option that day and we were about to head out to go to work and drop our child to school that we didn't have the time to research on our end. The less expensive part was told to me afterwards, when I picked up the car and started asking questions.
Second, now that you mentioned Factory Motor Parts and Parts Tech - these are the info I tried to ask your employees. To at least tell me or show me a site where these parts are resourced out. Every customer will be bothered seeing the price difference and will want some clarification. But I didn't get any, instead I was brushed off and was told to bring our own parts next time.
Thirdly, about the "were caught off guard by a bit of attitude". I asked nicely and politely because I want your employees to understand that I wasn't upset, the car's been fixed. I just want some clarification, instead they escalated the issue then came after my child that really threw me off and why I walked out before the conversation get worst.
Lastly, if "hey kid, get off the chair. I don't want your dirty, salty boots on the chairs." sounds like she's really concerned about my child's safety, sure.
I was in a panic, Saturday, engine lite on and 600 miles from home, I found Oades on my phone and was immediately assured they could get me diagnosed and at the very least tell what my problems were, they fixed me and had me back on the road in less than 3 hours, On A Saturday. These folks are Great!!
I showed up the day after Thanksgiving with a leak in my tire. They had it in, repaired, and back on the road in under an hour for less than $30 all in. The reception staff was kind and explained all findings. This is a gem of a shop . I went to the Metcalf location in Overland Park.
I was pleasantly happy with mt first visit to Oades. I was given real advice and they helped me with my car issues. Even though I wasn't able to get what I wanted done that day, I will be back so they can finish the job. I trust them and that means a lot!
Drove up from out of state, had to replace my tires. They got me in no problem, service was quick&laid back. It was less then my own shop woulda cost me at home, too. And were very sweet and patient with my little and helped fix his toy, too. 11 outta 10!
You can really tell the pride and quality of service this place puts into their work. Feels like the family owned businesses I thought we had lost. Honest, genuine, set expectations well and on time. Will come back for all my future needs. Glad to find a repair shop I trust in the area.
I’ve been calling Oades Brothers home for my auto needs for 10 years now. After relocating from Nebraska, I bounced around between a few shops before finally finding a place I could trust. Oades Brothers has been fair, consistent, and great with communication every step of the way. From tires to oil changes to regular maintenance, they always deliver quality service. I’m grateful to have a reliable neighborhood shop — highly recommend!
Had a blowout on one of my tire's and was stranded with no spare/jack and no one else to call. I found Oades brother's online and within an hour they were there with a brand new tire . They installed the tire on my truck within 15 minutes of arriving on scene. Very fair pricing, awesome customer service, they literally saved the day for ne. I would recommend them 100 percent of them to anyone that has a tire emergency.
I walked in without an appointment because of the “low tire pressure “ light coming on late the previous evening. We were concerned because that morning we had to take a family member to the airport. I was greeted with a smile and told that they could fit me in to check the tires. Within 30 minutes the tires had been checked and filled to the proper psi., and at no charge to me. The entire experience was friendly, professional, and well done. We will definitely return when we have any car concerns.
My dashboard showed low tire, covering the miles per hour I was driving! The last time this happened I had to get a tire patch. To my amazement I didn’t need a tire patch , just air. They didn’t even charge me. There are still some honest auto repair shops out there. Thank you Oades.
Absolutely awesome service! My son moved to OP and we live 5 hours away! TWICE we have had tire trouble in 2 different vehicles along the way. We were taken care of immediately both times and from plenty of experience that is rare! They are all great, Victoria put up with all of my questions and phone calls along with everyone else. TOP NOTCH, 5 Stars, use them, you will not be sorry!
Exceptional service all round. Jimmy and staff at the Metcalf location were very helpful and professional. Nice to find an auto company that offers first class customer service. Highly recommend.
This place was awesome. I had just had ran over glass on the way to my son's last HS soccer game and got a flat tire around 430PM on a Friday night. I called three other places about a tire repair no one could squeeze me in. Oades told me to come in and they would help me out. I drove straight there and arrived at 500PM by 530 I was leaving and made it to the second half of my son’s soccer game. They were fast, friendly, efficient and the pricing was great. I will definitely be back for tires and other services!
Attempting to scam an out of towner! Came in for rotate and balance on my 3500 dually. Had my two children under 2 with me. They quoted me $143 for it and 1.5 hours Took them 3 hours and attempted to charge me $196 dollars I came unglued said it because it was a dually attempting to up charge me for being a dually. Manager said charge him for 4 tires lady claims that with tax it was $176. All while I seen the ticket she flipped over attempting to hide something said with tax it was $143. After attempting to screw me over the manager made it right plus a couple dollars. Wouldn’t recommend anyone to attempt this place with kids. Also make sure you see the bill before you pay and it’s the terms you agreed to.
This is the 2nd time I've had work done by Oades and I couldn't be any happier. They just replaced the oil cooler and sensors, new spark plugs and an oil change on my 2014 Wrangler. They found mistakes by people that worked on it previously. Thanks to that, Oade's secured me a $600 refund from that place. And now, thanks to Oades, my Jeep runs better than it did when I bought it. I highly recommend this place. The staff are friendly and they do great work.
Highly recommend Oades Brothers and their team! Metcalf location went above and beyond to help get my 2014 Honda Accord back to good running condition. Jo also helped me with the Enterprise car rental. They are next to Autozone and they helped get battery replaced that I bought less than 2 years ago. Excellent service!!
I booked online easily & registered to have an oil change & tire rotation. Got the oil change & they told me that my tires were good & did not need rotating yet. They very easily could have done it & charged me for it, but were honest with me about it. That goes a long way with me. They will get all of my future business. Bonus was they did it really fast!
Had a flat tire from running over a screw. They had availability as a walk in on a Saturday, were able to get me in immediately and patched the tire in about 30 minutes! Even put my spare back where it belongs and buttoned everything up. The lady at the front desk was super helpful and knowledgeable and the price was comparable to other shops around that I called. Great work!
Had my car serviced on 8/19 to replace the solenoid purge valve. I had had a diagnostic done here in April when I lived in the area, and I drove out to finally get the repair even though I now live in KCMO. I didn't have a lot of time or a ride, but the technicians got me in and out in about half an hour (I was prepared to wait almost 2 hours!). I was shocked at how quickly it was done. They took good care of me and made me feel like a priority when they honestly didn't have to. Very kind folks here. As long as I live in the KC area I will be bringing my car to Oades Brothers.
Yes, had a flat tire and was stuck. Limped in to store after calling store and being told price ($29.75) and schedule. In less than 45 minutes they evaluated damage, tried to find same tire to replace damage tire, fixed tire temporarily with rope, and sent me down the road to find replacement tire. NO CHARGE!! THANK YOU
Call this morning, they quoted me a price, brought the tires and wheels in. They were fast, efficient, and cheaper than others. I will be bringing all my tire services to them. Thanks again for the great job you guys did.
Aug 23, 2024
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