Howard was some good, old fashioned, customer service. Very helpful, and funny. Even helped me figure out the ACTUAL year of my car (2021, by the way). Will be coming back for refreshing convo and non scripted service
Fred the manager, went out of the way to help me get my brake light working. This is why i will continue to comeback and see him. This company lucky to have employees like him.
Their customer service is amazing. Our battery died and there was a modification with the stock battery size. Igor helped me quickly and pleasantly even giving me grace with my frustration at the situation. He ordered a new battery right away and even gave me the core charge back. Thank you thank thank you!!
4 HD Truck Batteries: They aren't easy to find, but the guys at 119th AAP had only one and then had three more shuttled over by that afternoon. Outstanding service. BONUS: They gave me the online-only 20% discount at the counter. I would give them 10 stars, if possible. I did have to wait because they were installing a battery for an elderly customer. TOP NOTCH!
I typically have a little bit of trouble at this location. It’s near my place and there is no one else so I just deal with the flaky customer service. Today though Erica(hope I’m spelling that right) greeted me, helped me, tested and replaced my battery faster than it usually takes to check oil. She did a great job! And I will be coming back with less concern if she is there.
I like this company, they always treat me right. Employees are polite and helpful, which isn't as common as it used to be. In fact, to get to Advance I drive past two closer parts stores who treated me poorly, were overpriced, or just had ignoramuses working for them.
Had my battery die on me and came to get a new one. Was instantly greeted and helped me right away. The person who helped me was super efficient. Got me in and out in less than 10 min. They even helped me put the battery in which I didn’t think they did that! Thank u!
I've been there a few times in the last few months, and pretty much every time, I have dealt with JT, and he's been super helpful and always communicates what is going on. Every time I walk in, he acknowledges me when he sees me, and if he is available, he is always quick to help.
I recently visited this store and was amazed at how clean and organized It was. I have been a store manager at AutoZone for a few years and can tell you this store is top notch. This is not an easy thing to accomplish even in the best of work environment. The store manager greeted me and walked me to the items I need. She was very friendly. I definitely will be back.
I had a great experience here with Lance. He was very knowledgeable and helpful. He really went the extra mile to get my car back working properly and I had a good time chatting with him while he got my car squared away. Thank you Lance!
Great customer service. I placed an online order for windshield wiper blades and the pick up was seamless. I was having difficulty changing the blades myself but one of the person working didn't hesitate to help me. He was very friendly, helpful and even suggested I stay inside due to the cold temperatures until he was finished changing the blades. His help was greatly appreciated!
I don't typically write reviews often, but the exceptional experience at this Advance Auto Parts made me feel compelled to recognize the employees that helped me. Ray and Sobir were very helpful, proactive, and provided me with the correct part that I needed, and at a reasonable price. Awesome guys. This went above and beyond my expectations.
These guys are great. I've bought tons of things here for 5+ years. Pretty much a regular customer at this point Haha. They have a decent selection of detailing products and they always have the fluids I need to keep my car topped off. Would recommend!
Advance Auto Parts in Overland Park offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Overland Park — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Overland Park buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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