State troopers drop my retired grandfather's car here. I left my birthday certificate and social in there and a guy told me he wouldn't get my personal documents out of there for me which can lead to identity fraud if left in the wrong hands. It should be highly illegal for him to ask me for $200 just to retrieve my identity. Its none of my business why the car is there, I just want my identity. Asking for money and keeping my identity is just wild.
My daughter’s Jeep broke down about an hour out of town on her way back home from school and the dispatcher and driver were both amazing! They made sure to get to her ASAP so she was not stranded at a gas station alone for any longer than possible. They got to her within the hour and were both so nice and so helpful. MUCH APPRECIATED, I highly recommend them:)
I called on a Saturday to receive a tow on Monday afternoon. No show. I called and they did have it on their records but said that they would have someone there in fifteen minutes, excuse, "I didn't take that call". I gave up after another hour. Never rely on Overland Tow Service. I would rate them as less than one star.
I was having problems getting my car started. In I was away from home. Bring in Kansas I called Overland tow service they was able to get to me within 30 minutes. As to where my own insurance company couldn’t get to me for at lease 2:30 hours. Thank you Dustin for your services. He was very helpful, respectful and honest.
I needed a tow from the side of 435. Dispatch was quick and kind. Donovan was out to help me quickly! It was such a hot muggy day and he allowed me to wait in the AC cabin while he quickly and expertly worked. He was so friendly and safely got me settled at the auto shop. I was a bit nervous about the whole process by myself, but he put me at ease! I hope you don’t need a tow service, but if you do, call overland tow! I can’t recommend them highly enough!
Dustin arrived quickly, provided valuable insight into what could be wrong with my car, and had it in the truck within minutes. He I was friendly, polite and made dealing with an unexpected and stressful situation, more manageable. I appreciate him.
Dustin was a very nice person and got the job done quickly. He also went above and beyond by showing me where to put jumper cables on my Prius. I highly recommend him and Overland Tow!
Dustin showed up ahead of projected time. Was very friendly and professional. Had my car loaded in record time and delivered to repair shop straight away. Great service. Highly recommend!
Always unfortunate when you need a tow truck but I've always used Overland Tow and for good reason. They are the best in the business! This was the first time I needed to ride with the driver in the truck and I could have not asked for a better person to do that with than Donovan. He had my car loaded it in no more than 5 minutes and got me to work smoothly. Great conversation too. Thank you Donovan and Overland Tow!
Dustin with Overland Tow was great! He was prompt, kind, and professional. He made sure he knew the mechanic knew to expect my car , offered me a ride, and stuck around to make sure my Uber arrived to get me safely home.
Thank you Dustin for providing great service Today. My battery was dead and got the jump and went the extra mile to let me know my amps on the alternator are in great shape. Thanks again for excellent service !
My car died in my garage, throwing a monkey wrench in my and my husband’s day, as this sort of thing will do. Overland Tow Service sent someone right away. Donovan was helpful and kind and let me know when the car arrived at the service station. He made a difficult day better. Thanks!
I had an excellent experience with service technician Donovan during rush hour traffic, he not only arrived quickly but also ensured my safety while getting me into the cab with passing cars all around. His professionalism, patience, and expertise made a stressful situation so much easier. He carefully loaded my car and got me to the dealership without issue. Highly recommend Overland Tow for their outstanding service! Thanks Donoven.
Yo Donovan did his Thang, his customer service was the best I even seen and I should know I work nothing but customer service as a manager. He even let me know as soon as my car was there witch is what I ask for and we had a Lil convo and he was like me bro from the start like I knew him for year. Keep it up g
Donovan, called me ahead to let me know that he was indeed on his way to pick up my vehicle. He was very thorough with making sure the vehicle was secure prior to transfer. He also made the day a little better as I was already in a bad mood with the idea of this vehicle having to be repaired again. Great service from a great company.
I've used many tow services over the years with varying results, some even including damage to the vehicle. This was the first time using Overland Tow Service and they were definitely the best I've experienced. They gave me an ETA and price over the phone. It was more expensive than services I've used in the past, but I believe you get what you pay for. Donovan arrived sooner than expected and called me when picking up the car. He then arrived at the destination, even willing to carefully put the car in the garage for me. He took photos of the car before and after, and I was provided a link where I could see them. Overall, their service was very thorough and exceeded my expectations.
Donovan did an excellent marvelous, fantastic job, he went the extra mile to make sure everything was okay, including myself. Great customer service!!!!! He definitely deserve a christmas bonus or a raise.
Dustin was fantastic! In addition to towing the car, he was able to assess the problem as faulty from the store who had replaced our brakes and helped us work with them to cover the associated costs of the repair.
Donovan was the most helpful technician I have ever had the pleasure of working with!! He was professional, kind, and you can tell he knows what he’s doing and trustful. Thanks again Donovan!!
I’ve used Overland Tow Service a few times & have had a stellar experience each time. Really I can’t say enough good things!! Starts with friendly & efficient service when calling in for help. Dustin arrived quickly! He was super friendly, efficient & knowledgeable. I could have talked with him for hours lol! He was able to get my car started (we were unable to with 30 minutes of trying to jump it) so I could drive to the dealer with no tow. Anyway really excellent service!!! I will always call them as needed for all our vehicles!! Thanks very much guys!
Donavin is a true professional! He came to pick up my car fast and was very efficient and made me feel very comfortable. He turned a horrible day into a good one! On top of that they have the most reasonable prices in town! I will be suggesting this company and Donavin to everyone I know. Thank you for your help! I truly appreciate it!
Called in to dispatcher who was very kind, helpful and polite. Was able to set up time to have my car towed that had broke down the previous day. Dustin was sent out and was tremendous. Went out of his way to make sure that my car couldn't be fixed prior to being towed back to the dealership. Really appreciate his kindness and expertise. Won't be dealing w/ anyone else going forward. Appreciate everything!!!
A big thank you to Dustin at Overland Tow Service! Very polite and helpful. He went the extra mile and put down some oil dry one the oil that leaked from my car. He also called to let me know when my car was dropped off at the dealership and assured me the car was locked and key had been deposited in the night drop. Thank you Dustin for your kindness and professionalism!
Website
