This rating is based on customer reviews, inventory size, pricing, and service quality
Lighthouse Tow & Recovery in Lawrence, KS scores 62/100 with overall mixed sentiment. Strengths: fast arrivals, helpful drivers, and smooth coordination with insurers. Common complaints: cash-only payments, high short-haul pricing, disputed vehicle damage, and inconsistent wait times (some quick, others hours or no-shows, especially via AAA). Professionalism and customer service vary by driver. There are also complaints about impound timelines/vehicle sales. Limited or unclear data on yard organization, inventory variety, or ease of finding parts. Some reviews cite “Quality Tow,” suggesting brand overlap, so signals are inconsistent.
Damon came thru and saved the day in a timely fashion. Kept my mind at ease through the entire process HIGHLY RECOMMEND! Extremely cool dude on top of that
Police called for a tow after a wreck, everything was handled so quickly & my insurance company was able to contact them for the next “trip” without a problem.
Thank you!
I feel as though I’d recommend this Towing’s service to all my constituents in Jacksonville Florida and all surrounding area that are able to have this towing company provide a service to them my Driver (Will) with lighthouse was the absolute best person to have come out move my truck. Great attitude positive energy and very cool and understanding (Will) thanks a lot for simply being the person you are SIR and and making Lighthouse towing truly stand out and shine..
They tried to tow my mother’s car which was parked legitimately on our road in front of our home while she was in the hospital.
On top of that they charge insane prices with no explanation as to why they’re so high when asked and there are multiple stories of them taking advantage of the vulnerable or elderly.
Crooks the lot of them.
My boyfriend had his vehicle towed to this location. He’s from out of state, and WAS NOT told he only had 14 days to recover it before they could STEAL it! This establishment should NOT be in business.
I have State Farm insurance and they happened to dispatch Lighthouse. I was impressed with how the tower arrived quickly and went above and beyond to help me. He was pleasant to chat with and got my car to the shop I needed it to go to.
I've always had good interactions with the folks here. I've used Lighthouse for personal towing needs and I use them for the community I manage in Lawrence to tow when needed. Pricing is fair & comprable to other companies.
Lighthouse Tow was recommended by the list provided by the police officer helping with a stranded car on April 7th. I was towed less than two miles straight down Haskell and 1/2 a block on 23rd. My insurance was hit with a $300 bill. Tows are usually $75 in town. AVOID!
Extremely unprofessional and unfriendly staff. They towed my car and could not provide any documentation for the reason. You can also only pay cash, really fishy company. I payed 275$ for about a one mile tow. Would definitely not recommend.
3400 Iowa St, Lawrence, KSAuto parts store
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