O'Reilly Auto Parts in
Lawrence (KS)

Big shoutout to Mark the kind gentleman who has helped me multiples times with recommendations and in the parking lot when I’ve worked on my car. He’s always very genuine and friendly and funny. I only ever have a good experience at this oreillys.

Great store in a convenient location at the north end of town. When I went there, I was helped by an employee named Andrew who was knowledgeable, friendly and helpful. Best of all, he didn’t make me feel bad for not knowing much about my car, and he took the time to explain things in a way that I could understand. I don’t know if all the employees are as awesome as Andrew, but he definitely made the experience better than I was expecting. People like Andrew make such a difference to the inexperienced customers who stop by and need help

staff is usually helpful but the employees in the evening are petty useless

Good place to go for parts and accessories they don't have everything but they can help you in the gym just like any other O'Reilly's There are some good employees and then there's a few that are no expression no smile no welcoming face people as I call them Meaning they're not very welcoming and comforting when you're trying to find what you need they just very cold. I wouldn't recommend if you need something here they generally have it or can guide you somewhere. Last but not least the knowledge that most of them have are able to help you there was a few disgruntled customers but he was very impatient and not willing to understand that not every store has what you need but they can guide you and find out by a phone call if they have it at the other store so you can get it, you just have to be patient

They've always had what I needed, staff has always been top notch.

They love to change your wipers in the rain for you. It's their favorite thing.

Workers being inappropriate. Talking about racist issues. Not a great experience.

Great auto parts store! I needed wiper blades, and the young man at the counter measured and installed them for me. Super customer service!

EVERYTIME I NEED PARTS/ADVICE/ASSISTANCE WITH MY CAR NEEDS THE PEOPLE @ OREILLYS ALWAYS HELPS ME OUT AND I COULDNT BE MORE HAPPIER WITH THEIR SERVICES! WHETHER ITS HELPING ME WITH READING A SERVICE CODE ON A CAR OR ASSISTING ME WITH PUTTING ON MY WINDSHIELD WIPERS OR JUST BEING A HELP WITH ANSWERING MY QUESTIONS ABOUT WHAT NOISES OR ISSUES MY CAR HAS THEY ARE ALWAYS THERE FOR ME ID RECOMMEND OREILLYS TO EVERYONE EVERYDAY FORSURE COULDNT BE MORE SATISFIED. YOUR IN GREAT HANDS @ ANY LOCATION JUST TRY THEM OUT AT YOUR EARLIEST CONVENIENCE. 5 STAR SERVICE COMMUNICATION ASSISTANCE AND OVERALL INFORMATIVE AUTOMOTIVE INFORMATION 5 MORE STARS

Went in there for some windshield wipers and couldn’t help but overhear a conversation between the Manager Greg and another associate. He was being extremely rude to them I could not believe my ears. Don’t even understand how he still has a job here…

Didn't have what I wanted, but were able to find 2 stores close by that did. Thanks!

Don't like being talk down to some. I've been work on vehicle over twice as long as he has been alive. Go somewhere else

Always helpfull. Always friendly. They seem to have mastered the art of hiring good people.

Great selection, helpful staff(if you ask; they can be rather busy) & always great deals.

This O'Reilly's is close by and usually has what I'm looking for. The employees are friendly and helpful. I still purchase motor oil at Wmart or on Amazon because it's cheaper. While Douglas County is in the Red Zone for Covid in July 2022 none of the employees are wearing masks. This is the company's choice, but disappointing.

Was driving through from KC to western KS and had my vehicle overheat. I was able to make it off the turnpike and to O'Reilly which was the closest parts store. Jacob was very friendly and knowledgeable and even offered to take a look at the vehicle for me. He was able to get me what I needed to get back on the road, and I was extremely grateful for his help.

Employees are all very nice and they usually have what we need.

Very friendly and great service! Staff was knowledgeable about the parts I needed and even double checked with their system to make sure I was getting the right stuff. Helped me to install and gave some advice and pointers for the future. Jamie was a real help and an asset to your organization. Thanks again! Will be back to your 2nd street location if I need anything else.

I have waited a year to post this review. But, after yet another bad service yesterday.. I have had it.This is one of the worst stores I have had to do business with in a while. AVOID IT!!!. Someone in management needs to clean house of their employees when they sit around rather than help a customer or not give the right information so that my time is wasted. I thought it may have been due to the pandemic that service was bad, but no.. it's just boys who don't want to work or don't know customer service.

Great place!! We used there parking lot to work on a vehicle for 8 hours!! Spent alot of money there..helpful staff!A++++

Thank you Nicholas for all your help. I learned that I should always go to the front counter for help, rather than relying on the book to tell me which windshield wipers to get for my car. Another lesson I learned, is to put the windshield wipers on before leaving the parking lot. Thank you again Nicholas for helping get the right windshield wipers for my car and for putting them on.

Friendly and knowledgeable staff that's willing to put in the extra work to save you money and make sure you're taken care of. Abie at the 23rd St store in Lawrence was exceptionally helpful.

The staff is always helpful and if they don't have what you need, they will check the other O'Reilly stores in town for it, if not they will order it.

Well first of all to Charles Scott, this store will not sell something that's been used like your $120 scope. Which those are never opened so falsely accusing a store of selling you a used scope is wrong on your part sir. This store is very good at its service and thrives to give their customers what they need at an affordable or reasonable price

Good little spot with a bunch of auto parts needs. I always seem to find everything I need here, in stock. The staff is helpful and has experience with a lot of the products they sell. This location often runs specials on a variety of products as well.

We went there to get an automobile scope to look down into the motor. To bad they let people buy them, use them, then return them. So I ended up paying full price for a used tool.

Has the cheapest prices in town. The guys inside always help you and even help you put what you get on your car for free. Great place, will answer all your questions.