Today July 3rd, I needed help with something under my hood after making purchases with them. So I went inside and asked Mr. Mike for assistance and advice and he was very quick to help and very knowledgeable as well! MIKE Your customer service is A1! We need more like u man! ⭐ very appreciated.
Even though I’m in Kansas City, RENEE went above and beyond 10 minutes before closing to get me taken care of allll the way from over there! Great service and friendly attitude. Very pleased.
They had the part I needed, unfortunately it was defective but! Rudy was super friendly and went above and beyond in getting the situation resolved! 10/10 be back again!
Not sure why but came into the store at 1045 am and no employees were in the store. I waited for 10 minutes and finally gave up. Might have just been bad timing, but you'd think they would have had at least 1 person manning the counter.
Best option for your car, hands down. The staff has an actual gear head that is experienced in racing, European cars, bikes, boats, and will ask you about the project because he's genuinely interested.
Always had good luck getting what I need here. If they don't have it they will find out how to get it. I like to see who I’m talking to. Went into the store and the clerk had a hoodie, sunglasses, COVID mask. Even when I meet someone I remove my sunglasses if I have them on to shake hands.
Perfect in every way!!!! They honor online prices, time, deliveries, and parts!!!!! What more do you need.......Well they won't change a torque converter for 1969 Ford GT500...but they know a guy...
Got a battery replaced here and the process was quick and smooth. Dustin was super helpful, friendly, efficient, and willing to go the extra mile. Thank you again and I appreciate you!
Cody is the best person to talk to over there. The best thing about advanced auto parts is that you get to pop in, ask the most basic question and someone there will find it for you. I don't know about you but I am a beginner in fixing cars and having someone like Cody to help me figure things out is super beneficial
Great place, better than anywhere else. The guy with Hughes on his shirt is a great employee and always gets me what I need, John on the other hand is kinda eh. But it’s okay.
Had to buy a new hose for a vw. They didn't have any in stock but the gentleman asked me to hold on for a minute. Went to the back and came back with a hose pretty close to the same one. He didn't have to do that but I greatly appreciate it! IlI' be going back when I need to get more parts
They held a starter for me and tested the one we brought in and told me it was good. They offered to run a system test on the car if we could get it there. We did and they found no issues. They were really helpful! They didn't try to sell us anything we didn't need.
The person who helped me went out of his way to assist me with a battery install in my motorcycle i lacked the right screw adapters and he gave me some that were left behind, very helpful. (also no security cameras outside, witnessed a hit and run on a trailer) ((seriously))
The battery I purchased was a smidge higher in price over some competitors, but I needed it done so I stuck with these guys. To my surprise the gentleman helping me not only carried the battery to my car for me, but he also installed it and took away my old one. I was super appreciative of that!
Advance Auto Parts in Lawrence offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Lawrence — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Lawrence buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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