Baldwin Automotive Services Center Inc in
Baldwin City (KS)

Had a tire emergency. Ryan helped us out nice and quick.

I have never met more honest and friendly mechanics and receptionist in my life!!! I live half an hour away where there are tons of auto repair shops, but these guys were so highly recommended by so many people that I decided to check them out. The first time I went, it turned out that there were some air bubbles in the power steering fluid. Ed (who has awesome dad-to-everyone vibes) explained the problem and actually showed me what was happening, topped off the fluid, and told me what I needed to do to flush out the rest of the air over time—all without charging me, even though I asked a couple of times and was fully prepared to pay. As a girl, I often feel like I’m talked down to when it comes to cars (which makes it difficult to actually learn about them…), so I was extra appreciative of the way he explained things to me and I feel like I have a better understanding of how the different parts of my car work. That gave me a greater sense of independence, which is super important to me! I brought it in a second time for brake issues, and again they were so friendly and kind and honest. They knew money was tight for me, so they gave me their recommendation for what parts needed to be replaced urgently vs which ones I could hold off on and an estimate of how long those parts would probably last before also becoming urgent issues. Again, they explained what the parts were for and how they all worked together without talking down to me or making me feel embarrassed or dumb. I’m 100% certain that if I had taken it somewhere closer to where I live, they wouldn’t have explained it as thoroughly and would have used my lack of knowledge and naïveté to pressure me to get every repair, whether necessary or not. I know this for sure because it’s happened too many times over the years, and I never knew I had been taken advantage of until I talked to people about it afterward. That is definitely NOT the case with this place; it’s the total opposite! Another cool thing about it is that it’s in a town where everyone knows each other, so it was interesting to learn about the personal connections they have with people that I actually know. There’s comfort in knowing that the people I trust put their trust in these people. Anyway, my point is that they’re wonderful people, they took great care of my car, and I won’t be going anywhere else from now on!

I cant say enough good things about this place. Best place in the area (in my opinion) to have your vehicle worked on. I feel he is 100% honest with you. He has went way out of his way to help me get my vehicle on the road. He is a remarkably talented mechanic. He is not a “Parts canon”, kind of guy. All his help is top notch as well. I always like to stop by on a hot day with a box of ice cream treats. or lunch time sandwich or pizza. Just to say thank you for a job well done. never once have I been unhappy with service.

The service is terrible, and nobody cares about the customer needs. Nobody pay attention to what they do or what in this shop. 1 morning, I took my car in this shop for an oil change, and half hour later no new oil in the engine because I checked my oil. Terrible service in a small town. All they care about is money. For me 1 star rating is too much. Scam!!!!

Evan just saved our day! Entire shop was wonderful with the nicest people who fixed our car quickly! Thank you!

I got stuck in Baldwin City and was at the mercy of the local auto shops. These guys treated me great. Courteous and fair. Highly recommend.

Ed and his staff are wonderful and do an amazing job no matter what issue you might be having with your vehicle!

First, I'm only commenting on customer service. I can't review workmanship because I didn't get that far. I'm sure the mechanics here are great. I had an appointment for a simple tire patching on a flat tire that I called in several days in advance. After arriving on time I waited 15 minutes before another gentlemen came in saying he had "Just called about a flat tire and I'm parked in front of the bay." The receptionist, knowing that I was next with an appointment, allowed this guy to go ahead of me. He was out in 30min as I continued to wait. After him, they started work on another car that was not mine. I waited over an hour and nobody thought about my car. So I just left. I know days can get busy but this is why we schedule appointments, especially when people have to take off work during the day for them.

Ed Jackson and his lead tech Evan are 2 of the smartest men ive ever spoken to about mechanical work and with their hourly rate so low they will always stay busy ive recommended hundreds of people to them a++++++ they put the tires on my truck as well as a heater core a blower motor blower motor resistor thermostat and gasket and oil filter seal. Any shop in olathe or gardner or Lawrence would have charged me 4000 for all of that ed got me out the door for around 2500 amazing!!!

The folks at Baldwin Automotive Services are always top notch. Honest. Respectful. I do not trust anyone else.

Baldwin Automotive is a top notch service center. They always have full bays and do their best to get your car serviced in a timely manner. Integrity and workmanship is paramount for this establishment.

Very respectful. Great communication before making repairs that weren't previously agreed upon. Reasonable pricing. Great work and very professional.

Looking for an honest mechanic? You FINALLY found one! After being screwed over by another local mechanic we thought about taking our business out of town, but luckily we heard good things about Ed and Baldwin Automotive and decided to give them a try. He found a way to save some money on the repairs and passed that savings on to me! Our bill came out to be $400 less than he quoted me! Ed and his team went above and beyond, not only in the work done, but also on the customer service side. He was very friendly, and incredibly knowledgeable! He took the time to explain EVERYTHING! We had some hiccups with the timeline, but I understand that life happens and he didn't dodge the phone or lock up his shop to avoid me like the other local mechanic (ahem, 56 Auto). He was open and honest every step of the way! We have already scheduled more repairs. I am so glad we finally found a good mechanic!!! Thank you, Ed and team!

Had issues with our brakes Ed immediately checked them out, found the problem. Did a great job and at a reasonable price

Have used this business on more than one occasion ed has given me good deals and has even stopped by to check on my vehicle. He cares and that's a rare thing.

I recently had a transmission line replaced in my older but good condition SUV. In between Lawrence and Ottawa, the line came detached from my radiator. The car started smoking and I pulled off the highway at a lucky exit just ahead. It was over $200 for AAA to tow me back to my hometown and the closest shop was BCASC. First of all, this happened on a Friday night and I had to just have the tow truck leave it there all weekend. There ended up being no issues with that and the shop was really nice when I called first thing Monday morning. They listened to me as I had identified what I thought was the issue when the car broke down (found the loose line). They first tried to pop it back in but it wouldn't go...so they called me and we decided we better just replace that line. When they did that it still wouldn't go. Ed (I believe that was his name) stated that his tech scoured the GM literature and found out what my mechanic had missed (understandably). They had to replace another small part when replacing that line because the part had been updated! BCASC only charged me for that small part and didn't even charge me for the time spend replacing the line as that small part was the whole issue with fitment. This place was a godsend when I was stuck on the highway an hour from home. They were way more than fair on price and the communication was great and service fast. I appreciated the explanation as well so I knew what went wrong on my first fix. Honest and skilled mechanics are the best.

I am grateful I was referred by a friend a few years ago. Ed is easy to work with, knowledgeable, and has never spoken down to me just because I'm a woman. He just saved my daughter from playing for unnecessary repairs that another shop quoted her on.

I was on my way to work, when something sounded off. Turns out I had a bolt stuck in my left rear tire. Scrambling for help, someone mentioned Ed at Baldwin Automotive Service. I am so glad they did! Ed quickly worked me in, on top of his busy schedule. They removed the bolt, patched the tire, and sent me off. I was (and am) so impressed with his sevices and priority to ''life's setbacks''. Thank you, Baldwin Automotive Services! I will certainly use your business for future automotive needs!

Great experience. I called and they were able to assist me immediately. Their technician Nathan was extremely kind and professional. Will do business again.

10/10 best mechanic around. They're always busy, because Ed and his crew are honest, straightforward, and reasonable. Every staff member is friendly and accommodating. Won't go anywhere else even though I live 30 minutes away now.

my daughter goes to Baker University in Baldwin City. She's a long way from home and it's tough on Dad. Frankly, having Ed at Baldwin Automotive is like I'm actually there to take care of my daughter and her vehicle. Frankly put, Ed is a man of integrity who does things the right way. Fair and honest. I would trust him with all my vehicles. Thank God for folks like Ed who take good care of our students when they are so far from home.

Ed is so nice! He is always honest and easy to work with. He helped me solve a mystery rattling noise I'd bee worrying about for some time and didn't give me a laundry list of false alarms like most other shops do when they can tell you know nothing about cars. I appreciate the quality of service and the honest approach to the work!!! THANKS, ED!

Baldwin Automotive has been working on all of my cars for the last seven years. Great service and fair prices. I highly recommend them.

Ed and his team have worked on two of our cars many times. We've never had to take them back because they weren't fixed right. Everyone is so courteous and Ed can always find the problem and find the most cost effective way to fix it. We bring our cars down to Baldwin City from south Overland Park because we have confidence in the work that will be done to repair the problem.

Technician changed a wiper in the pouring rain to get me back on the road. No complaints. Pleasant and very helpful. Top notch service. Great price. Quickly completed.

Ed is the best! I'm new in town and was very weary about the process of finding someone to look at my car in a new place, but he is definitely the guy. I had some noise from one of the wheels and he got it on the lift and quickly found the problem, one that I actually caused. He straightened out the issue then talked with me for a few minutes about some other minor issues I had with my vehicle, all while understanding my skill level with automobiles, and then sent me on my way without charge. He is the role model mechanic. I will definitely go to his shop whenever I have an issue that is out of my skill set. YOU NEED TO TAKE YOUR CAR TO ED ANYTIME YOU HAVE PROBLEMS!!

Ed, JC and the entire team are great. Ed works hard to provide great service at an affordable price. He spent hours making calls to get my parts at an affordable price. He also has a loaner car!