Kirby Wrecker Service LLC in
Ottumwa (IA)

Kind and helpful. Very busy man! Got my vehicle here safe & sound, on the midst of a very full evening. 😌 Thank you ~

very good service they was there right on the spot when they told me will be doing more service with them the driver was awesome friendly

Excellent service when our car broke down on the way home from state fair. The tow driver was fantastic and very patient. He helped get my mother-in-law into the truck which took extra time, but he never complained and was a huge help. Hope we don't need another tow soon, but I would contact your company again in a heartbeat!

Only giving one star because I can't choose 0 stars. Very unprofessional. I have AAA and needed towed. It was a little after 9 pm. And my tow request was picked up by Kirby wrecker who said they would be there by 10:45. Then 11:03. Then midnight. Then nothing till 2:30am when they finally responded with rescheduling my tow till 8:30 to 10:30am. At their request I was to be present with id and AAA card. More than 4 hours on the side of the highway . In the middle of the night and they tell me at 2:30 am they don't even have a driver for the tow. THEN WHY WOULD YOU EVEN SAY YOU COULD DO IT.!!! LET SOMEONE ELSE DO THE TOW SO IT AT LEAST GETS DONE!!! Thanks for nothing really now I get to sleep for 2 hours before I have to work!

I can't say enough good! I tried several services and nobody would come out. I broke down in Lynville, Iowa doing a Walmart Spark delivery. The people of Lynville were truly super to me, and this company drove all the way from the south to help me. I had so much trouble finding a wrecker to work with me, that I had to spend the night in a cold car on a very dark street. I certainly do recommend them. The driver was knowledgeable and knew what he was doing, unloaded my car perfectly in a tight area, but was also kind and decent to me, plus he was nice to talk to en route. Highly recommended!!!

Kirby Wrecker Service came out on 2/18/2025 when it was freezing temperatures outside to help me get my truck and APU started. They went above and beyond to help. They gave me a great price and stayed longer after being done to make sure everything was working properly.

Kirby Wrecker is the best. Troy helped me twice, what a great guy and great service. Josh helped me tremendously when we ran off the road and I thought there was no way to get it out, but he did. Thanks guys, appreciate you much.

Everytime I call even in the wee hours of the morning the person I talk to is always polite even when you wake him up with your call.Jake is the one who always gets my calls and he is very nice and polite and knows his job and does it in a professional manner everytime. Kirby's Wrecker is who I tell everyone to call.

Unfortunately our trailer blew a tire on Hwy 34. Before I could get back to it to change flat IHP had Kirby's tow it. When I went to get it knew I had to grind some of the old rim off to get last lug nut off. I'm a seasoned citizen and somewhat decrepit 😀😀Before I could even start they jumped in had old rim off new tire and rim on and I was on my way. Great people and so friendly and helpful.

We had a blowout on Hwy 34…Jake was there in no time and took care of us. I had my 88 year old mother in the car with me …Jake was so professional and so courteous he took us to Wayne’s Tire and we were back on the road in no time. Thank you , Jake.

I just want to give Josh a big 5 star rating not just because of the amazing quick action prompt of service in his towing,but also because he is friendly and has gone over beyond his towing company. He's genuine honest and a pay it forward guy we are very grateful for ur service with the towing driving all the way to ottumwa to get my husband bring to our home in Moulton ia and save us a bunch of money by knowing what was actually wrong with the car and fixed it and then towed our car home. We are grateful and appreciate all your help and insight. Thank u much respect u have our business for life and recommend Josh to all sincerely The Knowles family

I needed lmy truck towed. Jake was polite and cheerful, even though it was 5 PM on a Saturday evening, and he’d been working since 8:00 that morning - and for days (weeks?) on end because of this winter’s intense snow, ice and slush. As I watched him load my truck, I was very impressed with his focus and care. It’s obvious he takes pride in his work, and treats each vehicle as if it was his own. Seeing a young fella like this gives us older people more confidence in the future of our world. Thank you!

Always a quick dispatch and top-notch service! Kirby Wrecker Service is my first choice every time I have the unfortunate need for a tow or winch-out. You can't go wrong choosing Kirby!

I went in the ditch early in the AM on my way to work. I called Kirby’s & within 2 minutes of hanging up with dispatch the driver Jake text me it’s take him 10 min to get out of bed & dressed & 18 minutes to get to me. He arrived on time, helped me figure out my husbands trick, quickly & efficiently pulled me out of a horrible spot in very deep snow. Followed me to work to make sure there were no issues. One of the best encounters I have ever had with a business let alone a tow company. Thank you Jake for making my Monday AM a great one when I thought it was going to be a bad day after starting out in the ditch!

My family and I drove to New Sharon, an 1 1/2 hours away from home and broke down . My insurance (Road side assistance) could not help what so ever so I had to leave my car there. I called Kirby Wrecker Saturday morning, Josh had no hesitation in helping me get my car to Vaughns in Ottumwa! One of the Best services I’ve ever had!

Awesome service. Made it to my stranded vehicle quickly. Driver was great.

Josh has came to save me more than a few times and always treated me great and good pricing! Hauled 2 of my semis home today that have been down for awhile so I could get started on them. Always a stand up guy doing stand up work. When asked I always tell ppl call Kirby Wrecker Services! Thanks again for all your help today!

The staff at Kirby Wrecker answered right away, were able to help tow my car to Des Moines (~100 miles), for a reasonable price. Highly recommend.

I live in Des Moines but was in Otumwa heading back home from Bloomfield. I had two of my kids with me and we somehow got a flat tire. There weren't any tire shops open as it was a Friday evening and I don't know anyone that lives down there that could help. I was slightly panicking until my dad knew someone that knew Josh and he was on his way! He got there quick and got us on the road even quicker. He was super nice and was able to get my tire plugged and holding air and we made it back home to Des Moines safely. So thankful that he was able to come help since I was an hour and a half away from home! Definitely recommend to anyone who needs them in southern Iowa.

Best Customer Service!!! I only had a minor stuck in the mud issue but was a freezing cold day and this was the last thing I wanted to deal with. The gentlemen exuded every quality you’d want in a service provider. Just that small interaction with him turned my day around. Even if he hadn’t been able to help, the review would been the same.

I broke down at a gas station and had a ride on it's way, so was not an emergency for me. However, I'm fairly certain I happened to call for a tow while they were in route to a bad accident, but I had no idea by the customer service I received. Great local service!

We found ourselves stuck in the mud with a 5th wheel attached. We were in a remote location, and not only was Mr. Kirby prompt, but was very friendly, professional and reasonable in price. That was a very stressful night that only seemed to get worse until he helped us out. You are appreciated!

This towing company is amazing. They got to me quickly and got the job done with care and ease. They are very nice and friendly. I highly recommend anyone to give this company a call when in need. You won't be disappointed

My semi hydroplaned and carried me off the road. Josh with kirby wrecker happen to be passing by, he stopped and offered his services and got me pulled out and back onto the road in no time! Very nice professional guy here!!! KEEP UP THE GREAT WORK!! A+++

This was one of the only towing companies that I have used that was courteous and professional. The driver made sure to come to my door after he was done and greeted me before the tow. The customer service was outstanding and I will definitely use them again and will spread the word!

Totaled my car over an hour and a half from home when a deer ran out in front of me. Kirby Towing made the the trip out to make sure my car was taken where it needed to go. They checked on my well-being and were very friendly and professional. The insurance had a mix up and Kirby went the extra mile to call in and sort out everything to fit my needs. A+ service

Very thankful for coming to my rescue with a flat tire over an hour from home. My roadside assistance was having trouble finding someone at 2am around my location but Josh came even though I was outside his service area. I was able to finish my delivery route and get home safely. Thanks again!