This rating is based on customer reviews, inventory size, pricing, and service quality
From these recent reviews, A1 Automotive in Jefferson, IA scores 94/100. Overall tone is very positive: customers highlight professional, friendly staff, honest diagnostics, fair pricing, and fast turnarounds (same-day flats, quick oil changes). Roadside help and trip-saving fixes earn praise. Complaints are rare but include a rude front-desk encounter and an occasional so-so visit. Little detail appears on inventory variety, yard organization, or ease of finding parts—data is thin—while strengths clearly center on efficient repairs and standout customer service.
The service here is very affordable and the staff is very helpful in answering my questions I would recommend anyone come get their vehicles serviced here
I am extremely grateful for the gentleman here at A1. He came to help me put my tire on when he most definitely didn't have to and at a moments notice!! Thank you sir !!
Jon is an excellent mechanic. Been taking my vehicles to him since before he opened his own shop, and plan to do so as long as he is still turning wrenches.
Every vehicle I have taken to Jon he has been nothing but helpful and sincere. He doesn't wait long to start working on a vehicle. He is very fast about his job.
The Honesty here is so awesome and much appreciated! Backstory: So my car just died one day going down the road. I WAS DEVASTATED! I thought for sure something horriblly expensive had happened. I called John at A1 and he told me he would take a look at it the next day (it was going on closing time) just to go ahead and have my roadside tow it there. The next day I called him. He said he was 99% sure it was my fuel pump. I told hom to go ahead and do what he had to do. After recieving the part he tore into it. He called and asked if my gas gauge had given me any issuese b4. I said no. He said he took the fuel pump out and the tank was bone dry! Boy was i embarrassed, and also incredibly thankful! I could have easily been charged hundreds of dollars to have my car fixed and i wasnt! Thanks a Million!
Absolutely a wonderful experience, so kind, informative, and helpful. I was traveling through the state on a long trip when my car started making an alarming noise. Being near Jefferson, we called John's shop. He took a look at the car immediately, diagnosed the problem, and helped us on our way. So thankful for his help!
Absolutely loved my brief interaction with John! Very friendly, attentive, and willing to help immediately. He saved our cross-country road trip. If I am ever in need of assistance in Iowa, I know just who to call! Thanks, John!
Tom was closing when I arrived, but stayed open late when my wife had a flat in a snowstorm. This is the kind of place that makes a small town special. Thanks for the great service that went above and beyond.
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