Jeff's Auto Repair & Towing in
Mount Auburn (IN)

Super quick service, friendly, and fair pricing.

I was very happy with the service that I received! Jeff is very Friendly person and very experience with what he does! If you ever need towing service He's the one to call! 🙌

I was 100 miles from home. It was late, freezing cold, I had a flat tire and AAA couldn't find anyone to come help me. I found Jeff's Auto & Towing with a Google search and the grace of God. Robert arrived at my location very quickly. He was helpful and compassionate with my predicament. He had me wait in his warm truck while he loaded my vehicle. The truck was pristine. He towed my car to Walmart so the tire could be fixed in the morning and then dropped me off at Comfort Suites to stay overnight (all of which was his suggestion because I wasn't sure what to do.) To say he saved the day would be an understatement. Obviously, I highly recommend Jeff's Auto & Towing and Robert. Thank you. 🙂

Poor customer service and they don’t tell you about all the extra hidden fees if you need to get into your vehicle highly suggest never using Jeff’s towing

Blew out a tire on 69 and Jeff was there to save the day in less than 20 minutes. Jeff, you’re the man. THANK YOU!!!

Got my truck up and running in good time at a great price. Definitely recommend them, and will likely be bringing back more work that's above my skill level 😅 overall pretty communicative and understanding

Used roadside service and they were there in 10 minutes. I was highly impressed and will definitely be using them for any towing needs!!!!

Even though I didn't receive services, I had all my questions answered, and other options given since I was in a time crunch and they were full up.

gives back to the community as a small business, I just think that’s awesome (all the way from SC, just heart warmed at y’all’s recent donation to the cat rescue)

My family and I always go to Jeff’s for our auto repair and mechanic needs. Every member of the team is very positive, and it comes across through their excellent customer and vehicle care. Highly recommend Jeff’s for a auto repair shop that is just as wonderful to you as they are to your vehicle.

I had taken my truck to them to fix my trailer wiring. They did a great job! Done in the same day! Price was great! Very courteous, Highly recommend them!

Only reason you’re getting a two star review is because I don’t give one star to anyone. Took my 2007 Mercury Mariner Premier in (with appointment) to replace the starter and flex plate replaced. They refused to repair, claiming it was unsafe to even be driven because of some rust out on the frame and, according to Shepherds Ford, the marks left on the frame weren’t the proper lifting points, so no wonder the “technician” heard it creak and groan. When the vehicle was released to me (and without a liability waiver, if it was so “unsafe to be driven “) they didn’t even fasten the battery clamps back on properly, so that the battery wasn’t properly charging and the accessories and guages wouldn’t work properly all the time (intermittently only) on my way back to Kendalville. As for their claim that, “if the vehicle were rear ended, the bumpers would be up to the back seat”, if you smash into the rear of any vehicle hard enough, they’re going to crumple. They’re designed that way which mostly saves lives in an accident! Added note: while it’s “a beater with a heater”, it’s safe to drive according to both Shepherds Ford AND also a tire shop who have it on their lift, properly placed, about a week or so ago. Maybe their “technicians” should either go back to automotive school, or at least stop spending their pay on using illegal substances! Replying to your response to my review, tell your technicians to clean and properly tighten the battery terminals before reinstalling them, because #1 I barely made it home! #2 My battery was so discharged (and it’s a new battery!) that it pegged out my battery charger and almost burnt it up putting a charge into the battery! You don’t have to worry about me ever bringing anything over to your business again. You had your chance and you blew it to smithereens! AND I’m contemplating taking other legal remedies, so tread very lightly!

My vehicle was finished way quicker than what they thought. Pricing was very reasonable and staff was super nice! Plus, there is a super cute dog in the office!

I and my family have been using Jeff's for sometime and had pleasant interactions. Friendly, and professional service everytime. I always get a call before work is done, I appreciate upfront priceing. I find the pricing for mechanical services compareable to other businesses in town. I don't expect discounts, I know when I need service, I have to pay for it. Most the reviews that are less than polite, are from impounds. Oooo I admit I would be upset too if my car was impounded. "Front desk lady" gets a bad rep she is in the middle a lot. You all need to show her some kindness. Let's be honest if you bring the bad energy, she can and will match it, like any human would. I don't blame her! She should take your energy and wrap it with a bow and charge by the hour for argueing with you! I love chatting to Front Desk Lady and the guys - good people! OH, and where else do you get to have Free dog pets? I know Cat Cafe' you pay $10.00 and hour! Now there is something that is a scam at the shelters you can pet cats all day free, and bring your own coffee. JEFF if there is a guy name Jeff....GOOD JOB!

Broke down on the express way after hours . On a trip for Michigan to Kentucky . They got to me in record time . Picked a great Hotel fixed the fuel pump and had me on the road next day before noon. Can't thank Jeff's Auto Repair & Towing enough .

Completely overpriced for their services. Go to any other business. And don’t reply and try to say that it’s the same throughout the county because it is not. Company is full of scammers and liars.

Awesome service. I waited over 2 hrs for my roadside service to come help me and I gave up and called these awesome guys and he came and was there in ten minutes and helped me with my flat. Now I know who to call in Auburn. THANKS AGAIN!!!!

Didn't go here it's at a stop sign. Can't give an honest rating. But they decorate cool stuff for Halloween. Lol

They kept me informed the entire process and got the repairs done in a fair amount of time. If something changed they informed me of it. I will definitely use them again, very respectful people as well. 10/10

My mom was out of town and had a battery issue with her car. I gave her the number to Jeff's auto. It was after 8 pm and he still managed to get to her within 20 minutes. Her battery was corroded and much past its life expectancy. He managed to get her back to his shop and change her battery for an EXTREMELY reasonable price! From the time she called him to the time she was back to her hotel, it was approximately an hour. We are very grateful for his assistance that night!

Awesome, quick service. Would definitely use them again, but would rather not need their service at all. Highly recommend

I bought a 40ft Aluminum storage container for $1 yep I couldn't be it either. But sure enough I drove up there met who I believe was the owner and purchased the container with $1 and a handshake. I spent 2 afternoons up there trying to call every transport company. Moving. Towing. 2 different scrapyards. Two other associates. Not one single person could help me move this dam trailer 10miles. Which after a year of solid bad luck and practically losing my life.loveand reason for living. I thought this was the break I needed to push me out of my depression. This Jeff guy has 2 flatbeds. Wouldn't let me use or hire. I even asked to cut it in half to make it easier and take the wood out to make it lighter. Nothing from this guy. He had to know it would of been so much easier and I was going to do all the labor. So once again a kick in the balls and a thank you sir. My life LoL

lady at the desk is rude and disrespectful. I don't recommend anyone to get their car towed from these guys. over priced. $200 to get towed and not even over night and charged me another $80.

I had to show registration, proof of insurance and policy number with expiration date and I also had to have a valid driver's license...It was harder than any other place I've been too...

I have been towed 2 times from here. Did a good job. Felt the price was a little high.

I had then tow my car to a Dealership. I set everything up thru the phone with no issues. I lost my receipt and they had no problem printing me off a new one. They even offered to mail it to me.

Towed sons car stored it for a week and half cost dad and mom almost $600 to get it out...your're legal crooks in my opinion!!!!....never will we bother ur company again!!!...