What clients say about Downtown Auto & Muffler in Batesville (IN)
I recently had brake and suspension work done on my vehicle. This was my first visit and they got me in right away. They did a great job and pricing is very competitive, if not lower than bigger locations.
I got to chat with the owner and he is very friendly and welcoming. He also does a lot for the community. Highly recommend giving them a try!
Outstanding service from start to finish. Honest, professional, and efficient. They diagnosed the issue quickly, explained everything clearly, and got the repairs done right the first time. No upselling, no nonsense — just quality work and fair pricing.
They were able to get me in last minute for an oil change without an appointment. Both young men were professional & helpful & just down to earth. Shop has a welcoming feel as you walk in. Definitely someplace I would come back to to have any work done.
I hit a deer a few weeks ago The exhaust started dragging the ground I called downtown Auto and muffler and cici got me in next day. Placed the whole exhaust Even called me when it was going to be more expensive before he proceeded!!!!!! Amazing!!!!!! Very accommodating!!!!!!!! I will keep coming here for all my auto needs!!!!! Thank you, downtown Auto and muffler!!!!!!! Very impressed!!!!
I recommend you check out Downtown Auto and Muffler in Batesville, IN. The staff was friendly and efficient. I got my car in quickly for an oil change and tire pressure check.
Steve is awesome! If you n ed work done go see the guys at Downtown & Muffler they will take care of you and all you vehicle needs super nice personality.
This will be the last time I visit downtown auto and muffler. I've been going to them for my exhaust work for the past 2 years. This time they installed a new flex pipe for me and said they guarantee it will not leak. This is 3 months after the flex pipe was installed and I had a major exhaust leak. This is the second time they've worked on my exhaust and I've had massive leaks. The quality you get for what you pay just isn't the same. Instead of taking the pipes off and welding around them they decided to take the quick route and putty it. Keep in mind this is on a 2019 Honda Civic Type R that I have a lot of work and money into.
My exhaust broke and Steve was able to get me in same day to diagnose the problem, he was quick to get my service scheduled and get my classic truck back on the road. Steve’s team made the repair while improving the performance and preserving my classic truck aesthetic.
Great place for auto repairs. Steve has always been great to talk to. I have brought my >10 year old vehicle in multiple times (but non-related issues!) and Steve and his crew have helped diagnosis and fix the issue at a fair price and timely manner. I recommend using them.
I honestly don't even know where to start or feel like I even have the right words that could even come close to describing Steve and his wonderful crew and shop!! They have always went above and beyond for me and helped out in any way they could! This is such a fair, loving, wholesome, and trustworthy place to take your vehicle!! Since the first time I started going there I have always loved Steve's honesty and how upfront he is about what's wrong with the vehicle and what it's going to take to fix it. Even if I just needed advice about my car he's always willing to help! I'm so thankful to be a part of such a caring community and this shop is an amazing part of that! Thanks Steve and crew for all you do! I pray the Lord blesses you always!
Had issues with a bad muffler and tire sensors. Dropped it off without an appointment. They had it back on the road and fixed other’s problems they noticed. Will gladly return.
Core values of honesty and integrity are certainly practiced here. Steve , the owner , and his knowledgeable staff undertook the task of identifying and solving my car's overheating issue with a wet compression check , saving me over $1,000 in wasted dollars on redoing the cooling system when a failed head gasket was really the culprit! Thank you again.
5 stars only for convenience and customer service. But beware this shop, mentioned my Audi needed a new engine, I took it to another shop and it was only ignition coils and a few other things that needed to be replaced. Maybe it was my fault for not going to a German mechanic in the first place.
I called yesterday, they got me in today for an oil change. They completed the work quickly and we're very friendly and accommodating.
They did upsell some additional services that we originally didn't plan (filter and coolant check). This caused us to charge it. Thus encountering the dreaded Batesville 3% for using a credit card. The additional services were warranted just not expected.
Not a huge deal but it does encourage people to look elsewhere. The big box stores charge no fee and are often times interest free for 6-12 months. It's hard enough for the little shops to compete without this added headache.
Great honest business!!! I had a problem with radiator and they looked at it and had it replaced and ready for pickup in two days. When you only have one vehicle this is definitely the type of business I’m looking for. This will be my got to place for sure!! 😊
Steve was very knowledgeable & helpful when I reached out about getting a new set of tires. They were able to get my service scheduled quickly, and took no time at all to get it done.
Downtown Auto and Muffler was referred to me by staff at local autoparts store(Edwin and Russ). I needed a battery which required programming/resetting electronics also. I was able to get it installed the same day and within 10 min time (drive). Steve was transparent and no surprise cost from quoted pricing. They are restoring the expectation of high quality service with reasonable pricing and timeframes. Thank you
The owner and employees were awesome to me. I broke down and being from Kentucky got me back on the road in no time. If I lived in Batesville they would be my place to do all my repairs. Honest and trustworthy!
Great group of guys .
I took my vehicle down to their shop to ask about. Getting an inspection done for my Van being that I drive for Lyft.
And in the process ended up bringing another vehicle to them to have work done to it.
I am a pretty good judge of character. And these guys Are straightforward and do not b s anyone .
I strongly recommend this shop 2. Anyone that is looking for an honest mechanic .
Have gone here several times for car issues, new tires, oil changes and UHaul rentals. Best shop in town and love the expertise, fair prices and professionalism. I never worry about being taken advantage of because this shop is filled with expert workers, friendly staff and appreciate the many ways they try to find a solution without costing thousands of dollars. Thanks Downtown Auto for all you do for this little city of Batesville. May God continue blessing your business.
This company was used for towing through AAA and I have to say they are fantastic. Brent the guy who came for the tow was there within 15 minutes of the call to AAA (which never happens), was professional and very nice. If you are in need of any services through this company I would definitely recommend them.
I have used Downtown Auto & Muffler for work on my Ram trucks. The work they do is excellent and at a very good price. The guys take the time to show you the repair done on your vehicle. Everyone is friendly. I will definitely be a returning customer. If you are looking for a place for your car maintenance needs this is the place.
We have taken our Cadillac SRX here for multiple services. They complete the services in a timely manner. They are very polite and know what they are doing. Great prices and the willing to compete with other prices. They have also come to know us by name which is why we choose a small town business. They are fantastic and provide great quality service!
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