Northwest Towing & Recovery JunkYard in Indianapolis (IN)

Indianapolis (IN)

Address:	1625 E 60th St, Anderson, IN 46013
Phone:	+1 765-643-3333
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 353 Reviews
ZIP Code:	46013
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Or book our professional car removal services online!

Call us NOW

1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

Online Quote

Description

A full service towing and recovery company.

SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

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Zip Codes

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What clients say about Northwest Towing & Recovery in Indianapolis (IN)

Scott and the dispatcher were both very kind! The response time was amazing. Scott made sure he moved my car in a way not to cause any more damage. You could tell he actually cared and wasn't just in a hurry. Even if it was a call 15 mins before he was supposed to get off work. I can't thank him enough!!

Katie Hutchison

04/30/2024 10:00:48

What a great company. I called AAA and that takes a while but once it was in the system our helper was here in about 15 minutes, on the other side of the city. Tire change and we were on our way. Someone with the city didn't lock down the lid to a meter in the center of the street. It came loose when I drove over it and flattened a tire in seconds.

S Reed

07/11/2024 22:23:32

Had a flat, was able to get to Daleville exit on I-69. Called AAA, and Northwest was on the way very quickly. Jeremy was great, gave us a couple of options, got our situation resolved, and we were on our way. Very good representative for your Company.

Lynn Partridge

04/14/2024 20:14:12

First and foremost, I respect the drivers for this company as I've always used Northwest when in need. However, I recently was in a car accident that left with me with one hand. I read a prior review and can relate to their situation, in hopes that future customers will find an alternative company. I went to the Northwest Towing lot in Anderson to retrieve my personal items as they are a necessity to me and my daily life, including; my phone, inhaler, and prescription medicine. I was informed by the staff that I needed to have my insurance company email them stating they were going to cover the current towbill, storage, and tow out before they would even release my property. I was in disbelief and was beyond upset. Shortly after speaking with the staff I requested to speak with the owner. I was handed his business card and was informed he was at the Muncie office. I personally have been in the tow industry for over 15 years, including, JRs Services & Recovery, Wards Towing, LCW (Last Chance)Towing, and I am the current owner of LMC Towing and Recovery. I then reached out to the owner regarding the issues and I was utterly shocked how he represented his company. He had a poor attitude and was clearly a cash cow ensuring that nothing was going to get released until the balance was paid in full. He would not only talk to me like I was his child but acted like I had no idea how police impounds work. Again, as a owner, you never know who is on the other side of the counter. If someone has medical issues, you don't keep their property from them including medications. At most, a property release fee could have handled situation. Instead, the owner insisted $580.00 for a car that was there for less than 12 hours. Clearly he is only in business with the intentions of helping his company solely and not the customer. Please be cautious when using this company because you can read the reviews and see what type of owner Harry Holding is. I hope that APD in the near future will release their contract and give it to a company that will handle accident tows and impounds properly. Moving forward I will never request any service from this company due to the lack of professionalism and business model. I hope this review will help the next person. I would strongly suggest using Garner's Towing if you are in Anderson.

Loren R

03/31/2024 21:48:24

I would give them a 0 if I could. I truly believe they are doing shady business. Maybe not always but sometimes. APD had my truck towed to their yard after an accident. I wasn't really explained any other options. I was at their yard next day and had already spoken with my insurance etc. While there one of their tow guys specifically told me to make sure I released my vehicle as well as my insurance company. I spoke with both girls in the office that day. They handed me a paper to sign. I signed it, got my things out of my vehicle asked if I released my vehicle the one girl said yes and I was happy and left. I then returned a second day to get something else out of my truck and took pictures etc. Again asked the same female worker in office if I released my vehicle so insurance can have it picked up. She reassured me that I did. Come Monday morning I believe maybe Tuesday I speak with my insurance company because I received 2 mechanics liens from Northwest Towing saying if I didn't pay a few thousand dollars and pick my truck up by a certain time they would auction it. It hadn't even been 3 days. So when I was speaking to my insurance company they said the tow yard would not release my truck because I would not allow them to. UGH. So I drive down and the same female employee looks me dead in the face and says no. You did not release your vehicle for the insurance company to pick it up. Like really? You are going to tell me that? So I say I want it in writing and she says they have nothing that what I signed was to get my stuff out the car etc. So I am telling them I need something in writing why they put a lien and everything when a male employee finally writes on my ticket that it is released to insurance and she takes it and he ask if I got a picture then he hands it to me for one. Which I have everything on video. I also have a second encounter with someone else where they wanted 450 in cash paid upfront. Who walks around with that much money in their pockets? Anyways I will not use them anymore for any reason if I can help it and I shall worn everyone who took the time to read all if this!!

Ashley Nunez

11/16/2023 15:12:57