Advance Auto Parts in
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Address:1476 S Memorial Dr, New Castle, IN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:47362
Working Time and Location
What clients say about Advance Auto Parts in New Castle (IN)
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I hate to leave a 1 stat review but I'm pretty upset at the moment. Went to the store and bought oil, filter, and fuel injection cleaner. They bagged it all up and I sat it in my back seat. When I got home I found that the cap from the injection cleaner popped or got knocked off by the oil and leaked all over my back seat. We'll the guy working was nice enough to replace the cleaner but my issue is that my seat is stained. I tried letting baking soda upsorb it and then took my carpet shampooer to it. The big spot is still there on my light gray seats.
Oct 17, 2025 -
Store closes at 9 PM. 8:52 PM is not 9 PM. If you’re going to close early post your hours at 8:52 PM.
Oct 01, 2025 -
jack was the most helpful person i have ever encountered in any auto parts store. his knowledge and experience paired with his initiative and willingness to help made him an all star for me today. We had a 40 degree wind chill and he stood outside with me for an hour changing my battery. above and beyond is an understatement. I can say without a doubt this man is management material coming from a manager of a completely different industry
May 22, 2025 -
Had an online order that was ordered on 4/13/2025. Here it is 4/18/2025 and my package is still not moving. I called costumer service and was told to hurry up and wait another week before calling costumer service back. Parts were for a customers car, the customer has now went somewhere else to get there car fixed do too the long wait on the part I ordered. On top of all of that, the customer left a bad review for my shop. Now I’m out of 150$ for parts that I haven’t received yet and if I ever receive them I won’t have the costumers car to install them on, and I’ll probably lose future business due to the bad review. Thanks Advance!
Apr 18, 2025 -
This store is amazing. I am so thankful to have such knowledgeable people who truly care. Thank you all for your help.
Nov 03, 2024 -
Went to get new wiper blades and had them install for me and took an hour. Young men don't know how. I finally had the elder gentleman come out to finish and took him 20 seconds......will never do my business here again. Don't enjoy leaving bad reviews but WOW . Please teach our youth!
Nov 17, 2023 -
Blake and Dennis were great help! They walked right out and helped me find what I needed for a car I’m not used to working on.
Oct 24, 2023 -
Didnt have moped oil, the guy at the computer didn't know anything and we wére not asked if we needed help, I should give it one star but I'm in a generous mood
Jul 09, 2023 -
Not my usual parts store, but stopped in for new wipers. Cashier found my parts and put them on for me. Quick easy & pleasant :)
Apr 16, 2023 -
Kelsey and Bradley were awesome and helped us quickly get everything we needed
Jan 07, 2023 -
Has a lot of things you need for the car. Friendly people working here and always ask if you need help! Kind of expensive but sometimes it's worth paying for depending on what it is you need.
Sep 28, 2022 -
They're a complete waste of time. No effort if the computer don't tell him anything, they're just no work. No effort, no drive to make phone calls Don. They need a lot of help. No help
Jan 21, 2022 -
Associate / employees were very helpful when it comes to parts or looking up a part me being from California not knowing what to put in my vehicle for this different weather they were very helpful.
Jan 17, 2022 -
Stopped here today to pick up a part I ordered online and get wiper blades for my Jeep. The young man was really helpful and friendly and was willing to put my wiper blades on for me .. The inside and outside of the store was very clean. I'll definitely be going back to this specific store.
Dec 26, 2021 -
Excellent Parts store . By far better than any of the others in town. My go to when I need parts for my car.
Jul 28, 2021 -
They were kind and very helpful. They were able to give advice and answer all my questions and had my parts available same day! Thanks guys!
Apr 20, 2021 -
Very clean and very nice employees!!! They were very helpful and patient with me and I was asking lots of questions!!
Apr 13, 2021 -
They were quick to help. And directed me where to go when they didn't have the part i needed.
Mar 09, 2021 -
One of the employees help me pay for something when my card was not working, with his own money, great place
Jun 27, 2020 -
These guys always go out of their way to offer great service. They have become my "go to" for parts.
Mar 13, 2020 -
Waited at the counter for over 20 minutes. Only one other customer in the store. Was told by three different people that someone would be with me in a minute. It never happened I left and went to autozone and was helped within 10 seconds of walking through the door.
May 15, 2019 -
Four stars for not having the part understandable. But being very courteous to us for sending us to AutoZone very much appreciated. AutoZone on the other hand read my review.
Feb 25, 2019 -
Woman friendly parts store! The guys are helpful and will put a battery in for you, change your wipers, run a free diagnostic on your vehicle!
Sep 13, 2018 -
This is my FAVORITE parts store on new castle. Ordering online is always cheaper but if you can't wait this is the place.
May 19, 2018 -
My goto for auto parts. Staff is friendly and knowledgeable. Wish they would price match to bring some of those prices down
Dec 21, 2016
Nearest Junkyards to Advance Auto Parts
Want to sell your car?
We will buy your car in any condition:
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- Flooded
- Non Running
- Old
- Salvage
- Scrap
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