What clients say about Wilson's Tow & Transport in Rochester (IN)
Dont recommend Wilson’s. they towed my vehicle to their shop After finding out, it would be roughly 7 weeks before they could even work it into their schedule. I ended up moving it to Parkway in Rochester. They charge insurance outrageous amounts for towing! Plus a $225 gate fee.
Mom and pop ran CORPORATE PRICE !!!Paid 600$ after being told 300$!.. Don’t use them ! Called to get pulled out of a snowy hill was told it was 300$ and they asked me to send pictures of the situation I was in . Sent pictures . They showed up to pull me out and ended up getting stuck themselves, after they called another person to pull them out they finally got me unstuck after several hours. After I was pulled out and ready to go they said “ bad news I got to charge you another 300$” for the 2nd truck because he got himself stuck . totaling 600$ . At no point was I warned it was ever going to be any more than the initial 300. I will never do business with this pace again .
Extremely personable, fast, and professional. Most of all they seemed like they cared about safety first and foremost especially in the winter months. A lifesaver this late at night and in the holiday weekend. Not sure what I would have done w ithout them.
Totaled car they came and got it was going to charge me $350 to tow it about 3 miles. I asked the driver what if we let you have the car will my son be able to get his things? His response was yes be there by 4 tomorrow then we’ll just keep it. Once we got there he made us pay 350 cash only to get the items out I said I’ll just take the car then, well then you have to pay $350 plus another $255 for storage. Yet didn’t even have the car 24hours.
Had the band trailer loaded up and on the road to Wabash for a show and blew a tire! Called Wilson’s and Cory was out in 20 minutes, loaded up the trailer on flat bed and got us to the show! while we rocked out tonight, Cory rocked harder!! Thanks brother!????
Called them in the middle of the night for assistance getting a truck unhooked from a trailer. They were awesome. Michelle had it worked out for her driver to start moving immediately and they were there in 30 minutes. Excellent service!
People who are prideful of thereselves or with their job , news for you (James 4:6)-God opposes the proud but shows favor to the humble. You will be judged for everything you do and say by our creator come judgment day all of us will even the atheists every knee on below and above earth will bow down before our Lord and Savior Jesus Christ. Repent ask for forgiveness of your sins give your life to the Lord he loves and cares for us all think before you do and say ask Jesus what to do in everything. Have a relationship with him he's the only way the truth the life anyway Noone goes to the Father except through him. We shouldnt be here anyway either the world should ended when he died on that cross we shouldnt be here! He died for us and say father forgive them for they dont know any better. We are only here cause our Lord Jesus gave us a chance to be saved so instead of priding yourself over your job or yourselves put Jesus first always be humble loving caring have respect for other life like yesterday accident there you guys should have said prayers for the person involved but you chose to advertise your company like what? It's okay tho God sees everything everything that we all do Noone said you guys weren't good people heck you can be a good person but if you don't have a relationship with the Lord he will say depart from me you evildoer I never knew you (Mathew 7:21-23), you just should have done right and at least put prayers for the the person in the crash who is paralyzed and fighting for his life that should have been in your post but hey I ain't judging I'm just letting yall know God sees everything hears everything we all need Jesus we all need to do right we will never be perfect but that's okay only one that was perfect was Jesus and he controls my life let him control yours put him first over your life and job that's for sure yall can easily fix this and i hope you do right cause im sure you are good people and thank you for all you do but thats why theres uproar may your will be done on earth as it is in heaven my Lord
Michelle is an absolute Angel walking around here on Earth! She went above and beyond for us. Her hospitality was outstanding, making sure we found a safe and clean place to stay the night while we waited for our car repair and alternative transportation. She was so sweet to my kids and even got my son a treat to help him celebrate his birthday. What could have been a terrible day was completely turned around because of her kindness! Thank you Michelle and all the Wilson's Tow & Transport Family! You truly blessed us in our time of need.
Our tow truck driver, Cory was fantastic too, he was friendly, funny and helped us make the most of a bad situation.
We had a horrible start to a family vacation and feel blessed with our towing choice. Not only did they do a professional job, but were friendly also. When we left the mechanic on foot, they stopped and gave us a ride, with all our luggage, helped us find a hotel for the night, made sure we had everything we needed for the night. They even came back with a cake since it was my son's birthday. Wonderful people.
Fantastic tow company. We were heading home from visiting family Easter weekend and we broke down outside of Rochester with 85 miles til home at about midnight 30. And yes, we had to work Monday morning! They were able to help us in POURING rain get back home. We made it home in time for some sleep before work!
The best part about this company is that they’re pet friendly. We had two dogs with us and they said “no problem” if you’re ever stuck on 31 in northern Indiana, this is the company you’ll want!
The woman on the phone was a SAVING GRACE to my husband and my unfortunate situation! She didn't need to be so kind & helpful but she went over & above anything we could've even asked for
Amazing customer service!
Michelle spent 20 minute on the phone with me to get the best solution to my vehicle recovery (better than the insurance company was going to provide) after a breakdown on the highway.
They not only know their business but are passionate about their customers!
I’d give 10 stars if I could!!! ⭐️ they were so great. Kind, professional, polite and very friendly people. Got to me very quickly to tow my vehicle. Would definitely use them again if ever needed!
Had my car towed, this is who Roechester PD chose. My car was towed to their lot at my request. They did not know if I would be able to come pick the car up. At first they tried to put a mechanic lien on my 40k Camaro, after having the car 9 Days. I feel that was too quick to try and take my car. Especially after not letting my power of attorney or Family member pick the car up. But the Front desk employee was the saving grace for all parties involved. And Ultimately I credit her with making me want to just pay the bill and come get my car before any dispute further escalated between whom ever initiated the mechanic lien. I finally just payed the $876 and they were very polite. And they even gave a spot on recommendation to streamliners, for a good Dinner.
My car over heated on 31, they answered right away and provided service quickly and as described.
The operator was kind and clear with the process.
I would highly recommend!
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