It was a pleasure having business with these guys, i’ve drove two hours for the parts that i needed but i don't even regret it, friendly customer service, pick up was pretty fast and especially to mention the price was great on everything, would recommend.
They are of great help over the phone. We drove 2 hours to get the back hatch we needed and was pleasantly surprised to see the gray shape theirs was in! Super friendly in person help as well. Five star for sure! Highly recommend.
The woman at the front desk was very helpful. The whole staff was incredibly accommodating to my requests and I found the lobby to be exceptionally clean. Definitely coming back in the future.
Great costumer service, they were all nice to me and made sure to double check if the parts that I bought would've fit on my car which was nice of them.
Business was very fair prices and I asked if they could mount a tire on a wheel I bought from them and they took very good care of me and I would check with them again if I needed any used auto parts.
Excellent service! Emily was super helpful, knowledgeable, and made the whole process smooth and easy. I really appreciated her attention to detail and friendly attitude. Highly recommend this place for all your car parts needs!
I arrived at General Auto Parts & was greeted kindly. They were able to supply me with the parts needed for my Ford F-150 quickly and efficiently. I would do business here again.
The item was exactly as described, and the seller's communication was prompt and professional. I truly appreciate the fair pricing and look forward to doing business with them again in the future. Highly recommended!
My first time here and they definitely came through for me. I called over 10 auto parts stores and General Auto parts were the only ones who were able to assist me. Outstanding customer service, clean atmosphere. I'll definitely be back.
General Auto Parts & Service in Rockford offers the following services: Used auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
General Auto Parts & Service are located in Rockford, and the exact address is listed above on this page. Our regular business hours are 8:00 AM - 5:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, General Auto Parts & Service in Rockford buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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