9:00 AM - 4:30:00 PM
9:00 AM - 4:30:00 PM
9:00 AM - 4:30:00 PM
9:00 AM - 4:30:00 PM
9:00 AM - 4:30:00 PM
9:00 AM - 4:30:00 PM
9:00 AM - 4:30:00 PM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
LKQ Pick Your Part - Rockford is your one-stop shop for all your used auto parts needs in the Rockford, IL area. Our yard is stocked with a great inventory of cars, trucks, and SUVs from brands like Ford, Chevrolet, Toyota, Nissan, BMW, Dodge, GMC, Hyundai, Jeep, Volkswagen, and more. Save big on auto repairs when you bring your tools and pull your parts. Are you looking to sell your old car or truck? LKQ Pick Your Part - Rockford is always looking to buy used vehicles no matter the condition. So, whether your used car is still running or it's an old junk car taking up space in the driveway, we'll buy it! We make it easy to get a quote online and sell your car today!
Monday
9:00 AM - 4:30:00 PM
Tuesday
9:00 AM - 4:30:00 PM
Wednesday
9:00 AM - 4:30:00 PM
Thursday
9:00 AM - 4:30:00 PM
Friday
9:00 AM - 4:30:00 PM
Saturday
9:00 AM - 4:30:00 PM
Sunday
9:00 AM - 4:30:00 PM
What clients say about Pick Your Part - Rockford in Rockford (IL)
This place is a straight robbery! They make you go out and fight with taking parts off and charge you more than buying the parts brand new. A straight rip off
Do you want to pay full price for a junkyard part? Do you want to get ripped off when you buy a warranty and have it not be honored? Have you ever wanted to know what it feels like to have your core charge stolen outright and your pockets sucked clean? This is the place for you!
Do yourself a favor and find the part you need on eBay. It’s probably better in every way
I called and could not understand the man on the phone. I had to ask (excuse me?) Every 2 min or so... it got frustrating so I hung up.
Thought this was America...
I will be giving my money to someone who speaks at least some American.
Doesn't have to be perfect, but at least understandable.
Drove across town and arrived at 4:24. I was told I couldn't enter because they close at 4:30, I said its not even 4:30 yet and it will take literal seconds to grab what I need. The guy told me I can't let you in the yard they won't allow it. I'll stick with 3 bs and annon's auto.
I purchased car part at this location and also I purchased 90 days guarantee.
When I back to return part Sarah M told me that’s not their part and they are not going to accept return by the 90 days guarantee.
I told them that this is theirs part.
First Sarah M told me there is missing sticker and later she came up with idea that there no reflection on marks even their worker took part inside of office, so I don’t know what he was doing with that marks.
I provided receipt and ask to check the video footage from that day but Sarah M refused to show me that even she already checked and told me there were different marks color.
I was requesting to talk to her manager but she said manager is not here.
Do not buy any 80 days guarantee because LKQ by mistake or on purpose will do what they did to me to refuse take a part back by 90 days guarantee.
BTW Sarah M told me that I can call corporate or post Google review she doesn’t really care what I will do .
Good place the Mrs. Sita at the door basically told me right I should buy a new sensor instead of one that's already been in use. That's probably why it isn't working the vans old, and needs a new part. It'll be easier to make sure it's fix than it should work out right. The price new was cheaper online at rockauto.com for two sensors than to pay more for the both of them there. Thanks. I was glad to be able to know how to take it apart there first than on my vehicle. I appreciate the honest professional opinion.
Waste of time to drive there and they say yes 2 vehicles have headlamp assembly
One car, the lights and bumper was gone.
The other vehicle headlamp was damaged
No refund for admission if they don't have the parts.
I would give it 2 stars for clean for a junk yard.
Crappie misleading place say they will buy a car you tell them all the terms and then have it towed there and they don't buy it cause or terms already discussed with.3 different people over the phone before it went there very crappie. Place don't deal with them !!!!!
Over priced and they web site a one thing scam you just to come in for them to tell Yu a higher price then what ever Lady was coo dude was coo prices was not I recommend not goin ... If you ok wit paying big prices for scrap
Place used to be good to get parts from. Now they're overpriced and the 90 day fee is a joke. Regardless I purchased two items from the store, paid their exorbitant 90 day guarantee and returned them after finding they were bad. I was then told I was lying and all parts of the seat should've been marked rather than just one part of the seat. Ok.. so the girl at the counter was very rude. Then her little needy.minion wants to back up her argument about how I'm possibly being dishonest about the situation, sit down dork we don't need two people on this. Anyways, I wasted 30+ minutes so that they can watch the cameras from the past and prove i was right. Got my refund in the end thanks to cameras, but this rudeness will make me go to your competitors. Seriously you guys are awful. In the last year I've spent thousands there and this is how you treat someone? You wont be getting another dollar from me guaranteed.
Prices are a little high for some things, but great deals on others. Always ask about the price of something before you assume. And the whole core charge deal is ridiculous. They should definitely git rid of that scam! Also always wear gloves here! You never know what is inside these cars!! LOL
I would like to start out by saying i own a car lot and am here probably ever other week getting something for one of the cars on my lot. So I went here today to return a part that I bought and bought the warranty also knowing there was a chance I would not need the part. Took it there and they said they couldn't return it because the mark wasn't large enough even though when they put the black light on it it was iridescent so they knew they made the mark(p,S I measured it when I got home it was 1 1/2 inches long and took a picture because I wanted to post it here so everyone could see it along with the receipt. Any way there are lots of junk yards in the area I would choose one that honors their policies which obviously this one does not.
Stay away from here This place is scam I bought a part and the part was in good working condition but the part was not the issue! so when I tried to return it they said I did not buy it with warranty and I can not return the item! Even though I asked the guy if this doesn’t it work I can return it? he said YES! This is the game they play! I’d stay away from the and go with different salvage yard that is honest and work with customers not this scam.
Took a couple wire connectors to see if they would match to a different series bmw. Check in person checked my bags they were right on top. Upon paying for the parts I purchased they said they would need to take MY parts or charge me for them. The connectors I brought in.. had to pay for my own items that I brought with. What a rip off. Also the car labeled as black was blue. So you guys should really try harder. The check out girl was rude. I won't be back.
Save your time, used to be a reputable place. Not any more. 1st they don't honor the prices on their website or how the part is supposed to be sold. When you search a part to find the price and in that search you have to check a box if it includes an electric motor or not which you do and are given a price for said part it should be honored. Especially when the repair manual states specifically not to split the upper and lower halves of the part for safety reasons. When I bought it staff argued with me until I finally just split it and of course it won't go back together. Took part back with screenshots from website and repair manual only to be told by the manager or whoever he was (he never introduced himself) that it doesn't matter what the website or repair manual says and then just walks off without a resolution. I fortunately learned my lesson the last time when they wouldn't take back their defective parts the next day because I didn't pay for the warranty and paid for it this time so I did get my money back but am now days behind on a customer's car and about to be at least another 3 to 5 days to have the correct part shipped from someone else. Never again will I go here after 20 years and thousands of dollars spent at this facility.
I Used to love this place a lot, now on top of the high prices, they give a 3 month warranty, but THEY CHARGED FOR IT without even ask! they she don't want to give me a refund but they finally did it (30 minutes later) after I told her that she never asked if i want it, and there's no notice posted of the NOT FREE 3 month warranty!! It is posted the warranty but they not mention the customer has to PAY for it, I guess is a good thing for a engine or transmission but not for wall art! Any other retailers places like Menards, best buy, Lowes always ask if you interested in some protection and the cost at the checkout
Tricky business!
parts prices use to be a good deal. for what they want on parts you can order online brand new for a few bucks more or cheaper. do yourself a favor and dont go here.
In my opinion theyre way overpriced and u still have to remove the part, this use to be a good place to go until they kept changing it around and increasing prices. as others have stated u can buy brand new for the same or go elsewhere and have it pulled for u and not have to pay a stupid 90 day guarantee either. how about a website that can guarantee the prices are what they say when u go in for a parts. Sadly other local yards charge the same and still give u 30 days but if u don't buy one here I was told that if u buy a bad part it's your problem if u didn't purchase a guarantee. This is a terrible buisness model, nothing worst than waisting half a day pulling parts that u may not be able to afford just to take it home and have it be bad then to make it worst u can't even exchange it for a good one because u tried to save a buck and couldn't afford a warranty. U tell me again how much u care about the customers,
Way over priced, they wanted to charge 400% over what their website priced the part at, false advertising just to get you in the door.
So after wasting my afternoon pulling the part, and the fuel money to drive all the way out there, I left the part there cause I can buy a brand new part for the same price they wanted.
I don't care if they want to charge unreasonable prices, but don't advertise false prices on the website.
This place is dog water. The prices there are crazy and then they say environmental charges and fees PLUS admission?? ..if I wanted to pay that much I could order from the dealer...pay the same amount for brand new and I don't have to pull them out myself.
Here's a list of a few things I wanted from here and what they cost brand new.
$7 each for Honda center caps. (They're $18 for a new set of 4)
$14 each for hood struts (I needed 2) (they're $20 for a brand new pair)
$15 for a cupholder insert??
$75 + a core charge on a used battery from farm and fleet that costs 109.99 brand new. WHAT??
Don't waste your time here. giving one star because the place exists and has cars there.
Tried to get someone on the phone to check vehicle mileage (was not on website) because it’s a 30+ min drive for us and would be a waste of gas and $ admission to go and check ourselves. Was hung up on once and when finally got a representative on the phone, was told this is the “wrong” line for the question and then the line went radio silent. Incredibly horrendous and lazy service. I am incredibly disappointed as I usually had ok experiences in person.
Edit: if your phone system is going to prompt customers to go to your website instead of actually helping your customers, at LEAST have all the information on the website.
What I hated most about my experience was they acted like it's their first day in business. Absolutely no order, someone was waiting about 20 minutes that I saw to check out and the only available employee was processing someone who just got in and 4 other customers that just got in.
Also about their policy, seems like if an item fits in 2 categories they charge the higher price, for example:
I wanted to buy an engine cover that's a foot long plastic molding. Their engine covers are $20 and plastic molding are $8. I didn't like the fact that they refused to charge me the molding price and said I'd have to pay the engine cover price. I think it would've been fair to charge me $8 because these type of covers are $14 new and they're just a piece of plastic molding.
I didn't expect that from an American business. Probably will never go there again.
I'll have to say, I did have got luck before with them, finding some brand new parts.
I think they should come up with a better pricing policy.
I used to love this place, but they've been getting worse and worse.
I've been coming here a long time, and was used to the handy 30-day warranty included in the price of parts, but recently, they completely gutted that, and replaced it with a 90-day warranty THAT YOU PAY EXTRA FOR.
You can opt out, but they don't tell you this (maybe they might mumble it, but you still can't hear because they go through it quick.) So I had to go back in and ask why the parts I bought were so expensive.
Well a $60 costs an extra $20 for the warranty. That's 33% or 1/3 of the price for the part itself.
Whatever, anti-consumer practices, it was only a matter of time before a corporate giant like LKQ would end up there, but the lady at the front desk sent me to the back of the line, saying it's my fault for not noticing or hearing correctly, and she pointed at the tiny half-torn-up sign on the wall that disclaims the new warranty policy.
Moral of the story, be careful buying parts here.
You're automatically opted-in to this expensive ""Warranty"" and you have to make it clear you don't want it.
Oh, and she also told the guy in front of me he has to press the bushings out of a rusty subframe, or else she has to charm him for them.
REALLY?? They don't even have a shop-press onsite. How are you going to force a guy to use an industrial tool he doesn't have to remove the extra part he doesn't want?
Overall, this place is OK aside from their pricing - Good layout and pretty big selection. They have increased all the prices tremendously, far exceeding general inflation. They tack on their warranty that makes used parts cost MORE than new, even new parts with warranty are less than this place. They will nickle and dime you for EVERYTHING then act offended that you don't want the warranty, it's all a joke LOL.
It's luck of the draw if they have smaller part you might need but well worth the few bucks to get in to check! They even had Mystery Machine there! Leave it to Scoob to destroy a perfectly good van!
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