Vanessa was incredibly kind and knowledgeable when the time came to replace our car battery. She went above and beyond to provide elite level service. I am truly impressed with the level of care and dedication to customer service that I received. We will be coming back time and time again.
Thank you!
Dennis really went above and beyond to provide me with the best service he possibly could have done ! I will be returning to this location on 11th st ! keep up the good work much appreciated!
All I’m going to say is David G the sales associate that helped me this morning was a an angel and I truly pray God blesses him for his generosity!!! Thank you from a very appreciative customer… you sir had no idea why I was going to Georgia but it is for my mothers funeral and ur kindness didn’t go without notice THANK YOU
Dennis always there helping us he is very hard worker and knows how to take care of his customers I’m always happy when I go there thank you Dennis hard work pays off
Dennis is very knowledgeable, he helped me with all my issues I had today. He helped me with knowing what I really needed for my mini van. He is a true asset to Advanced Auto. I will drive out of my way to go there because of Dennis. God Bless
Dennis was so sweet to me and my husband went in for a brake cailper thanks to his hard work he tried everything he could to find the correct brake cailper which he found on Amazon this company needs more employees like him keep it up
I like it when I go during the day. But when you go at night there's one person that will not help you. If you need them to put windshield wipers on or help you put a battery in your Fob!
My guy had to go get a starter for his car last minute, we live close to the 11th st location but they did not have it in stock so they sent us to the 20th st location right next to Walgreens. He was in and out with the new starter in 5-7 minutes and still had time & $ left to stop and get me some dark chocolate for an early V-day gift.
Carl at the Rockford location really helped me out in a pinch. Carl found me the best battery at the best price for my car. Not only that, he also took the time to teach me how to swap out the old for the new. On the Friday afternoon of Labor Day for that matter! Really can’t express my appreciation enough. Thank you Carl. YOU THE BOMB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
They are always helpful. The only problem I've ever had with them wasn't there fault someone put the wrong part in the box from the shipper and it came to them that way. But I prefer them over the other guy's in town hands down.
Great customer service. Needed a clip for my hood stand. Part was in stock, but the package contained multiple styles of clips. The gentleman went out to my vehicle in the parking lot and installed the correct clip for my vehicle. Very courteous and helpful.
Advance Auto Parts in Rockford offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Rockford, and the exact address is listed above on this page. Our regular business hours are 7:30:00 AM - 9:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Advance Auto Parts in Rockford buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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