This rating is based on customer reviews, inventory size, pricing, and service quality
Ruma Auto Body in Ruma, IL scores 92/100 with a strongly positive trend. Reviews highlight professional, friendly staff, honest diagnostics, fair pricing, and quick turnarounds on A/C, tires, coolant fixes, major bodywork, and structural frame welding. Towing is offered and often praised. Strengths: value, workmanship, and courtesy. Complaints are few but include a week‑long tow transfer delay and a note about rudeness, so wait times and communication can vary. Little clear info on parts inventory, yard layout, or ease of finding parts.
What clients say about Ruma Auto Body in Ruma (IL)
Very reasonable repair cost on my Jeep Grand Cherokee . Great deal on a new set of AT tires as well. They also have towing! Updating my review to reflect the excellent service that I received in the diagnosis annd repair of my Chevy Astro. Thanks Josh and Brad! Honest folks!
Made a sales call to Josh's business. Then let them know I had an A/C with my vehicle. They said if I had the time they would get me in. They had it fixed and had me out the door in a little over an hour. They are amazing, very affordable and accommodating. I highly recommend checking them out.
Josh fixed my daughter’s car after she hit a deer that did over $10,000 worth of damage. He did an amazing job! Would recommend him for anything!!! Very professional and even though we hit some snags on getting parts he worked hard to get them and even drove to get them when they sent the wrong one. Thanks Josh!
Just pitiful truck got towed to threre shop on Saturday called on Monday morning to have it towed to another shop they said it would be Tuesday before they could get to it. Other shop called me on Wednesday and said truck hadn't made it yet called back and was told can't get to it till Thursday. Other shop called on Monday late said truck just showed up. Took seven and half days to go from Ruma to Sparta just pitiful and the sad thing is I'm the one that had it towed there over couple tow companies. These are just the facts from my experience.
Got my daughters car in quick for a problem with it holding coolant. The problem was fixed in a reasonable amount of time (a day) and they even solved another problem without being asked to. The best part, of course, was the price being less than we expected. The mechanic was courteous, professional and not a pushy salesman type at all. I'm sure we will be back with more or other automotive stuff to take care of.
Justin was awesome! He towed my Honda to my residence. He was friendly and efficient! I would recommend he and his business to all! Trustworthy and nice! Thanks again Justin!
I had a flat tire and they were able to help me and quickly fix my tire. Plug it and made sure I was safe. I had a very nice conversation with Mrs Brunkhorst. Super friendly!
Josh’s shop did a frame repair on my 1999 Toyota Tacoma. Replacing rotting frames is tricky work. They did an outstanding job at a very reasonable price, and also checked the rest of the frame and made some additional repairs I had not seen. Very professional, courteous and very skilled at structural welding. Highly recommend this shop for complex structural frame repairs.
Website