Menard Chrysler Dodge Jeep Ram in
Ruma (IL)

Best dealership around! 2nd vehicle purchase with them, drove away with a 2021 Jeep Grand Cherokee L. Riley spent so many hours getting us exactly what we wanted. Also a great experience with great laughs. Thank you Menard Auto family for always taking such great care of us and making sure we find a vehicle that meets all our needs. Will always suggest Menard’s to anyone who needs a vehicle for a lifetime!

I recently bought a jeep from Menards and I’m completely blown away by the experience. I was able to walk in and have an actual conversation and ask all my questions. I quickly test drove and completely fell in love. I was able to sign all the papers and leave within two hours. They talk you through everything so you don’t have any problems or surprises. I’ll definitely be going back and buying all my cars from Menards!

Not sales related. My wife, daughter and I ended up on a flat today right next to their car lot, my wife went to use the phone because our cell had died. Not only did they let her use the phone, but they tried their hardest to help get us a tire that would fit our car. Everyone we dealt with was amazing and so beyond helpful. Definitely the place I'll be making my next car purchase from.

My first experience with Menard was very impressive. They give you down home welcome with professional service. I will begin to go there for all my maintenance needs and purchases of new vehicles----- I was that impressed

Words cannot describe how awesome this business is! I was in desperate need of help after my Jeep GC overheated the day after I had foolishly and initially taken it to a different, unreliable Jeep dealer near the STL area who could only quote me a bogus amount for a “maybe” repair, after they had supposedly “looked” at it. I was told by word of mouth and knew that Menard’s was well known for their reliability and knowledge, so I emailed them on a Saturday morning, and was quickly responded to by Will, the sales manager. He was prompt, professional and listened to my urgent needs. He helped ease my worried mind, and was reassuring, as he was able to work my vehicle into their service schedule for the thorough diagnostic test that was much needed. Will stayed in touch with me, as did the service manager, Jen, throughout the whole service process. After the thorough diagnostic test, the issue was confirmed. I agreed to the fix, and was issued a loaner car while my vehicle was being fixed by their highly reputable, skilled and certified mechanic. I have my Jeep back, and it runs even better than before!! I am ever so thankful for the knowledgeable and kind staff for their wonderful services. I will most definitely be back for years to come!!! Please go here!!

The team at Menard are great! I am military stationed overseas. I wanted to get a last call 2023 Dodge Charger. So, I did research and decided to choose Menard for my car order delivery and pick up. Throughout the whole process they were flexible and friendly. For me, being flexible is vital as I have a small chance to order my car and a very small window to pick it up. I showed up unannounced, but they took me in. While getting my car ready and paperwork generated, the Menard family treated me as family. We talked and laughed as if we were bothers. Heck even the customers that came in to buy a car were friendly and engaged. It was fun! What I am saying, is the atmosphere was very comfortable and it was like I always knew them as family! I did not feel pressured or nervous. This dealer is NOT like others dealers as a typical “car salesman.” They treat you like family and truly want to help customers get the car they want with a win-win situation where customers get a good deal as well as meeting their objectives to stay in business and serve the public. We need more dealers like Menard. What impressed me most, is Menard is a small business that has been in the family for generations. I highly recommend Menard! Support the small business owner and one that is flexible! God Bless this business and family - love you all and WILL be back!

I bought a Ford vehicle from Austin back in July, and I love the vehicle. With any vehicle, there are problems that will occur. I had to drop my vehicle off and leave it with them. Jen the service manager, is absolutely the best. She was able to get me a loaner until my vehicle was fixed and called me as soon as they had diagnosed the problem. This dealership, and service department are absolutely top notch in my book. I live an hour and a half away, and yes there are dealerships closer to where I live that could have fixed the problem. However, none of my local dealerships have ever went above and beyond like Menard! You guys are the best, keep up the good work Jen and Austin!

The team at Menard Auto Sales have really gone the extra mile to earn our business as a customer. We had some trouble with a car shortly after we bought it, but Rodney and team worked to help us get it taken care of. He even spent extra time on our loan to save us some money at no benefit to him. I am so glad I bought from Menard!

First time purchasing a Jeep from them and would recommend them to anyone looking for a Jeep/vehicle. The staff was very friendly, unlike most dealerships they weren't pushy. Very knowledgeable about their vehicles.

This was by far my best car buying experience. I had the pleasure of dealing with several different employees including the owner. They were all very polite, respectful, and knowledgeable. I inquired about a car first thing in the morning and purchased it the same day. All the employees were transparent and the purchase was smooth with NO surprises. I highly recommend starting you car search at Menards. I am from St Louis and the drive was well worth the A+ experience.

I've worked for them and known family and friends who have bought from them. Down to earth people and they try to do their best to help you unlike most car dealers. 10/10 would recommend.

Amazing place to work with! I called Will and gave him a list of vehicles I liked & my budget with in a week he found the perfect match and closed on it two days later! I will never shop anywhere else.. Highly suggest Will Simpson as your salesman!

We've purchased three vehicles from Will at Menards now and we will never go anywhere else! If they don't have what you're looking for he will do his best to find it. If you have ANY issues with your car he will do his best to get it fixed! I can't say enough great things about the business!

Awesome place. I didn't buy a vehicle but I got a flat tire on the road out in front of the lot. The gentleman inside was nice enough to come help us change it. When I do need another vehicle they'll have my business for sure!

Rodney the owner is an awesome guy. He keeps his word and will do anything he can to get you in a car you want. He even will find the car your looking for. I have never met a salesman like him definitely recommend his car lot. I will be comming back in years to come. They deserve 10 stars.

Had a wonderful experience with the Riley, Will and the entire team. It was just really easy and they were more than helpful. They were eager to make the sale but even more so to make sure we were happy. It was our first time buying there but we will certainly be back!

Had a wonderful experience from the start. Visited Menard Auto Sales at that time not wanting to buy a vehicle. While there, seen a vehicle I have been thinking about and really been wanting. Ended up test driving the vehicle and absolutely loved the Dodge Durango. Riley and Rodney were such great help and did not pressure the sale but just talked with me. Yes, I may have not left the building buying a vehicle but I know for sure I will be when the time is right.

Rodney Menard and his staff are direct, honest and committed to meeting the needs of their customers. I've bought a couple of new vehicles and half a dozen used over 15+ years. They've done maintenance and repair work over the same period. I've never had an issue that wasn't resolved quickly to my satisfaction. I would not consider buying from another dealership.

Bought a great used car here last month! Hadn't bought one in 20 years. My salesman was Will & he was very helpful & willing to please! Everyone treated me well. Love my car!

Staff is so pleasant to work with! They didn't have the car I wanted so they searched and found it for me. They brought it down and let me look at it and test drive it. They never pushed for me to make a decision. They let me go at my own pace. They went out of their way for me to help me find my perfect car. Definitely would buy from them again just for the experience alone!

10 star review. Staff is great, very helpful and determined to get you the very best price. I will never buy a new car from anyone else. They have a great up to date website that is very helpful, lets you know any sales going on and all vehicles available. Easy trade-in for current vehicle also. Love love love Menards! Ask for Will Simpson, he is very professional and will help you get just what you are looking for.

Rodney is fantastic to work with! I just bought my second vehicle through him. He always goes above and beyond to make sure you get exactly what you want!! I always have a pleasant experience at Menard's and couldn't imagine making my purchase anywhere else!!

This Dealership is like no other dealership I have experienced. They are fair priced well below any other vehicle I could find online, even after expanding my search to a 500 mile radius. They do not haggle you on making your decision today, or trying to push you up into a higher priced car, you come in tell them what you are there for and they will make it happen. I originally came to this dealership looking for a Mustang much like the one I had found at another dealership but was to high for me to afford. Instead of pushing me to another vehicle, they offered to get that exact vehicle from the other dealership, and then sell it to me for even less. Not only were they going to get it for me, but they had one of their employees drive me to the other dealership, help me look over the vehicle and test drive it before making a decision. Then he but he proceeded pick us up lunch and a drink as we headed back home. Fortunately the Mustang was sold before I was ready to make the purchase; however, Menard Auto Sales offered to help look for another one, but I had already set my eyes upon a vehicle in their lot, a Dodge Dart. The owner Rodney Menard, who is present on the lot, reasonably priced the car and the rest of the buying process went great, no add-ons were pressured and I drove away in a great car. The reason this dealership makes buying a vehicle so enjoyable is because their sales team isn't just a team, they're a family and they make you not only a part of the family but the center of their family.

I have been looking for a certain vehicle for a long time but could not find exactly what I was looking for. Janet, Will, and Rodney all got involved and before you new it I was in a car that met all of what I was wanting and the price range I was needing to be in. Then after finishing everything with the purchase, they introduced me to the service staff Tobi and Keven and they explained how each visit would go when I needed to schedule an appointment. I have never felt more wanted and part of a family feel like Menard Auto Sales gave me. I have had a lot of bad experiences with other dealerships and this changed the way I looked at buying a vehicle!! I highly recommend!!! Thanks for everything!!

I have purchased through Menard Auto Sales a view times now and the experience has been amazing every time! My next one will come from here as well I am sure of it! Very friendly and upfront staff.

Definitely purchase your next truck from these folks. Family atmosphere, the way you used to buy vehicles in the old days. Small town dealer, and the absolute friendliest, honest people you will ever deal with. Such a change from the high pressure BIG car dealers, and a service department which is second to none.

Rodney took excellent care of us! The sales people here are not your typical sales people that will lie cheat and steal to make a sale! They do not want you to get in over your head and will do what they can to get you into something you need or want! Thank you Rodney for making this the first time I didn't feel taken advantage of us and making my day by giving me my life back!! Sincerely, Brandi Walsh