H & H Towing in
Libertyville (IL)

They broke my front bumper! I know my cars and I cleaned all the snow before he had arrived, the bumper had no issies. He told me to get inside the car and hold the breaks while he pulls the car. I heard a sound and he 100% saw the whole thing happen in 4k. After the car was up on the truck he said lets inspected it to make sure there are not issues. We walked to the front and immediately saw the crack. He would not admit that he had caused it. If your going use H&H towing, record a video of your car all around while hes there. Than let him do the job. Honesty no longer exists. If he was just honest with me or told me it could get damaged, I swear I wouldn't have made a big deal. What bothered me most is that he saw it happen and would not admit. Now its going to cost me about $900 to fix it.

I had an unexpected issue with my wives vehicle. Already stressed with the need for a tow, I was a bit bothered. I called H&H Towing at the referral of the Auto repair shop and was very very pleased with the quick service and reasonable rate. Thank you John and Jeff

Great, friendly and informative. Bob was amazing.

VERY reliable and easy to deal with. I live in Florida, but needed my father's car in Lake Forest towed to the dealer on a certain day. I called H&H, explained the situation and that my father has early dementia. Bob couldn't have been nicer. He asked questions, and followed up after the tow to ensure the tow driver had phoned me after delivery, which he had. The driver, Pedro, was also great! He patiently listened to my father talk his ear off, and was very friendly and informative about where the car was taken to and the information they had. Highly recommend for anyone needing a tow on the North Shore.

Friendly fast and respectful. Called them to get my truck towed to a shop and they had a driver on the way before I was off the phone. Respectful of your vehicle and handles everything professionally.

Want to Thank H&H towing for the quick response picking up my old truck. Nicest person in the town, who loves his job!! Thank you Go Wildcats!!

I H & H tow my car this morning. Peter is ALWAYS KIND professional, patient. I had him tow my car a year ago and he always gives platinum Service and Bob as well! These guys are the Best!

Excellent customer service. Had my vehicle towed with H&H. Called and spoke to Bob who was very nice and friendly. Asked about the tow and he gave some options to try and get my vehicle running again, but none worked. Gave me straight forward price based on my location and where to be towed. When the vehicle was picked up the gentleman driving the truck was very nice, friendly and professional. He even tried some things to get the vehicle running, but could not. They took great care in loading my vehicle on the truck and I didn't feel they we going to damage it or any other cars in the parking lot. Great business, and if I lived close i would definitely call them if I need towing service.

I would give zero star if I could. They held my car in hostage and didn’t let me drive it out of their yard. Later I had my car towed away and the car is drivable. I believe this place is run by dishonest people. Stay away if you can. The car is drivable and you said it was not, there was no leakage and you said that there was, you wouldn’t give me the car key after I made full payment, thank you so much for not holding my car hostage and for making me to pay as much money as possible, I am sure you can keep making nice and touching stories, but I will never ever want to do any business with you. BTW, I asked for the police, and your staff was louder than I was, of course you would think differently, but who cares about liars?

Bob came and towed my wife's car from her accident. He got it to his yard, and insurance let us know it was totaled. So we came the next day to empty the car out before insurance hauled it away. Bob offered us a bag to put our personal items in, as well as a screwdriver to remove the plates. That was very thoughtful of him. As I told Bob when I left this morning after picking up our items: "Thanks for all your help. I hope to never see you again (under these circumstances!) All in all, a great experience/interaction with H&H.

When you're in a pinch, give Bob a call! Bob was there in under 15 minutes after I gave him a call. I appreciated he did everything he could to try and start my car, but it wasn't happening. He then offered a reasonable rate to tow it to my preferred auto repair shop. Bob was friendly and quick!

Great people great customer service would not ask for a better tow truck company in my neighborhood. The owner the bigger guy is super friendly, super respectful and has his knowledge I heard he has been there for about 40 years. I know there’s a ton of towing companies in the area, but I would never use anybody but them, if I can give them more stars, I would keep up the great work H&H can’t wait to use you guys again in the future You guys have respect you guys are honest people love that about you so glad you guys are in Libertyville

Bob and the crew at H&H are the only local towing company I will use. They are responsive, clear communicators, and offer fair pricing. What I appreciate most is the care they take while handling my car - they treat it like their own and take pride in getting it where it needs to go.

Car was wrecked by a family member, we were found at fault, however H and H took great care of us and made sure we didnt lose all our savings to a car that is now a Cube. Bob is hands down the most genuine and kind tow truck driver on this planet. Thanks again H n H.

As a tow truck operator for this is one of my favorite places to go to load up a vehicle. Shop owner is super kind and will go above and beyond to help his customers. Pete’s towing appreciates you

Bob from H and H towing was incredibly helpful. He assisted me in every way he could. I do appreciate all his hard work. Thank you

These guys took amazing care of my son, who had his first experience with black ice. And, their follow up service with me and the care and processing of my car was also professional while being personal and responsive.

Bob moved my 31 Model A and took great care making sure everything was handled with care. He was on time, friendly and exudes a high level of customer service. I will definitely use H&H again!

Excellent service at a fair price. I got a tow from Mundelein to Antioch. Bob was super personable and friendly. I was a pleasure riding along with him. 10 out of 10 would recommend.

Dead battery. Many thanks to the service man who came by within a half hour from my call. He jumped the battery. I then needed to drive my car to the dealer for a replacement battery. He kindly offered to have me follow him to the dealer in case my battery died along the way. Thanks for the fast service and extended help.

I just left here they are NOT open 24hrs like Google says. They may have towing 24hrs, they office hours are NOT. I am disappointed in this business for poor advertising. There was a man standing in there and was not nice enough or professional enough to tell me they were close. I thought I needed to ring the bell until I notice the hours of operation sign hanging in the window. I just drove from the city of Chicago to this place. I am not a happy consumer.

Rudest, unacceptable service. Got into an accident and on the next day, inquired regarding the breakdown of their towing charges. She indicated rates were set by Libertyville policy department. Called the police department to confirm and they indicated that was not the case and that the towing company sets their own rates. Called the same rude lady and she insisted police department didn't know what they were talking about. Proceeded to tell me I had a "horrible phone" as she couldn't hear me well - I could hear her clearly. She said she couldn't help me and hung up. If I could give negative stars, I would. Tim Hanlon (towing guy) took advantage of me during an already stressful situation.

Tops. Bob is knowledgeable, professional and thoughtful. In addition, he has a good sense of humor which made a normally unpleasant experience easy, quick and enjoyable. I am pleased to know Bob and H and H and to have them as a resource. Colt Landreth

Just needed a car jacked up so I could change and willing to pay service and was told they will pass! Frozen head to toe and they will pass! Called Countyline Towing and they will be here in 15 minutes to help someone in need. Thanks to Countyline for their help and I know where someone in need stands with H & H

I called this place for a quote and the guy who picked up the phone was very rude. I called this place because it came up first on my Google search and the guy was like "why don't you call somebody closer, I'm not going over there". Then hung up on me, like damn my bad. If that's how how they handle a customer asking for a qoute, I would definitely not like to see the type of work they do under the hood.

Great people. They were extremely fast about towing my car. I called and they made sure that i had my car in the shop in time to get it fixed. The price wasn't bad either, i was expecting to pay more but i was relieved when i found out the price. I would recommend this

It says on the description they are open 24hrs but when I called the guy said he didn't want to send any of his drivers to my destination which was like 10min or less away because of the time. Maybe they should start doing their job right to manage to get 5 stars. Garbage towing place. DO NOT CALL THIS PLACE!