Horrible the whole way through. Car had broken down with a defective raditior and had towed here. Right from the start we were told it could be looked at same day. We called to let them know the tow was coming, and the lady that answered was upset they weren't the ones doing the tow and stated they now wouldn't look at it for days. While it was in I also had them diagnose a p0456 code for evap small leak. They came back and told us it was the esim so we had them replace it since it was already in the shop. Shortly after getting the vehicle back the code came back on. I waited for my weekend off to diagnose the issue myself and found a clear cut issue with the purge vavle hose. It had obvious dryrotting next to the vavle and when touched it pulled right off, full separation. I was able to diagnose it within 10 minutes. When I had called the shop back to inform them the same lady behind phone refused to listen, put me on hold and said she didnt want to hear about the issue and said she would have someone in service call back which never happend. I have futher issues as well but don't want to write a whole book.
I received the service from them, but I consider that the price was excessively high, they charged me 250 dollars to tow my car 13 miles (my car broke down approximately 6 miles from the office where they operate in Antioch)
Slid off the road tonight during a really bad snow storm. Called Antioch Automotive and they picked up right away, I didn’t get a call center somewhere across the globe. The lady was very friendly and they arrived onsite in a half hour which is nuts considering the weather. They pulled it right out, and they were cautious to take good care of my truck. Staff was super friendly, professional and the pricing was fair. You guys saved my day. Great Job! Much respect!
Had my wife’s Tahoe with several problems fixed here had a small issue after I originally picked it up, brought it back and TJ fixed it right there on the spot! Great customer service
I recently had a shop change my oil, rotate my tires and figure out where an oil leak was coming from. Turned out it was a leak from the steering gear box on my 2020 GMC Sierra. They told me the cost to fix this was going to be $2,100!!!???
My friends had recently had work done to their car at Antioch Automotive and were very pleased with the work and the cost they were charged. So, I made an appointment to have Antioch Automotive verify that the leak was from the steering gear box. It was but specifically from a pressure sensor attached to the steering gear box and they told me it would cost $465.00 to fix this!!!👏👏😁. I told them to order the part. It came in the next day and my truck was fixed the next day!! AWESOME. Antioch Automotive is now my vehicle repair shop going forward. The crew there is nice and the mechanic’s know there stuff!! Antioch Automotive….thank you for saving me $1,500+!!!!!!
Recently had a run-in with a few employees from Antioch Automotive and was very impressed with the professionalism and expertise these gentlemen showed me. Would absolutely recommend these guys for auto repair in the Antioch area, especially for wheel and tire service
Very knowledgeable mechanics. Took the time to show me issues and discuss them. Awesome waiting area as well. Customer service not so good. Last two times they did not respond to my email correspondence. They should remove email option if they are not going to review or respond. I have now started using someone else.
The staff is super friendly and down to earth. Their prices are reasonable and competitive to the rest of the market. Their work seems very thorough and they show empathy and care for your car like it were there's.
With that being said, I came in a few weeks ago for a loud rattle in my Toyota Sequoia which ended up being two different problems.
First being the cat, which they ended up swapping out for a Magnaflow, of which was something I thought I would need. However, this quickly grew on me and I love the growl this puppy makes. I might come in down the line and have them switch it all out, the noise and rumble are pretty cool.
The second issue was a major one and involved the timing chain system. They were able to swap that out and thankfully put some life back into the truck.
Both issues were solved and they were incredibly fair with pricing. You are not going to come close to this price, with this service and professionalism. Jim runs a great shop, and his buddy TJ is also great to work with. I'll be back for oil changes to hangout in that awesome looking waiting area.
They said the alignment bolts were seized when they weren't and that we needed new struts, which we didn't and they charged us seventy five dollars to look at our car. My husband got the boat loose with an impact wrench and the struts weren't leaking they told us the car was sitting low.
But they were willing to charge us four thousand dollars for that work, which they didn't need and then they said that the landmark would be a hundred and fifty instead of a hundred fifteen
I have been using Antioch Automotive for a few years now. They have done some minor work on our vehicles along with some major work. Today I used their towing service to relocate a storage container located on my property. The location I needed it moved to was a very tight location. The driver showed up with the flatbed and placed the container exactly where I wanted it. I mean it was perfectly placed. His attention to the details and to the safety was outstanding. I will never see the need to call on anyone else for this kind of support. The team at Antioch Automotive is just amazing!
Your partner in car care
The best by far. No fluff. No job to tuff. TJ, Jim and their teams, (not overlooking the sharp professional office staff and towing side of the business) know what they’re doing. And they take the time to know what your needs are for your vehicle. I think this is where they excel over any other shop and become your partner in vehicle care. They work hard and earn your trust every job. I’ve never felt pressured or sold and their rates are incredibly fair. My daily has 235,000 miles. I bought it w 113k. Had original plugs and I opted to change them but hadn’t yet begun my relationship with AA (sounds weird to say that in a car sense 🤣) I found a friend who’s brother worked on cars on the side, he charged me (6 years ago) as much as AA did recently, 120,000 miles later. And turns out he didn’t even do it right. God bless Subaru engineers. But more importantly, Jim gave me a plethora of options knowing the mileage and value of the car. They did it right and Subie runs like a champ. Almost a year later. I travel and trust that if they have vehicle issues, they take them to AA and I don’t worry.
Thank you for being one of the last stands for fairness and truth in the automotive world
Warm regards
Mark Mallek
They did a great job with my 2008 GMC envoy change the intake manifold gasket and got my check engine light off! Thanks so much for the great quality service and quick turnaround.
When my husband and I found ourselves stranded on the side of I-94 with an overheated car, we called half a dozen different automotive shops. Antioch Automotive was the only one which could respond to our need quickly and professionally. The employee who coordinated the tow was very calm and skillfully gathered all the necessary information. The employee who towed us to the nearest repair shop was a very kind and skilled character as well. We were very grateful for their help and would highly recommend their towing services.
Antioch Automotive towed my vehicle in quickly it had a range of symptoms. They stayed attentive on resolving the issues including getting a part special ordered on a Saturday. The truck (4Runner) works like new and the cost was very reasonable. I doubt I will ever look anywhere else for my auto repair needs.
Only go here if you want to overpay for a minor check engine light repair and you want your car door dinged. I was told they would check the cameras since there is significant damage to my drivers side door. No follow up after speaking with the manager and calling several times.
Took my Jeep Wrangler in for a check engine light that the dealer had previously diagnosed as a thermostat issue, but the dealer failed to order the part. Antioch automotive was able to diagnose and repair in a day at a more reasonable price. Have brought other cars here also for service and always have had great communication, and timely service at a fair price.
I'm mechanically inclined and able to do most all work on my vehicles over the years. Got this 95' Honda Civic and it's runs very good until it don't. Changed the head gasket on it myself, then new distributor, wires, plugs, seals and gaskets from head up, thermostat, fuel filter, fuel pressure regulator, ecm, a lot of stuff. On my way to work (20 miles) I would stop at a gas station to get snacks and it wouldn't start when I would come back out. After a few trys it would start up and go. Couldn't diagnosis the problem myself so I looked up a local automotive shop. They had a good rating which is important because it tells you the experience others have had. Called them up, they towed my Honda to their shop and called me a day later explaining the fuel pump was bad would I like for them to fix it. I was able to pick it up after work.
Bottom line, my experience is they are fast, reliable and do good work. You won't be sorry!
I called to bring my car in for a 4 wheel alignment, balance, and a leak repair on a tire. Originally, they told me they could have it done while I waited.
I made the appointment, and brought my car only to have them tell me it was a drop off appointment, and they wouldnt be able to get to it right away that day. (This was around 9am)
I had to have my wife now load up our kids, and then drive to come pick me up.
They never called to let me know they weren't going to have it done that day, and said it would have to go in to tomorrow.
The next day, no calls. I had to call later on in the day to see when I could come pick it up, they said it still wasn't done, and they would call me around 8am the next day to let me know what was going on.
Next day comes, no call. I had to call around 10am to get an update, and then they said it was almost done.
I then go to pick up the car, and the cost was quite a bit higher than what they quoted me to get the leak fixed on the tire. It went from $20-30 to $100.
Then, they tack on a 4% credit card processing fee. There is a sign on the counter, but it would have been nice to warn me before just running the card. I would have paid cash if I would have known.
The car is fixed. I won't be going back here.
TJ and Jim were great over at Antioch Automotive! I had a question about my Jeep Wrangler that I had in for service. TJ came right out to take a look and talk things over with me. Later, when I inquired further, Jim was SUPER helpful-he even met me up front to go over all the details of what was done with my Jeep and made sure I and my family would be happy with the result! I greatly appreciate the time they invest into their work, their dedication to doing things right, and their customer service!
TJ and Jim were great to work with. I highly recommend these guys, they are extremely competent very fairly priced and got my vehicle back on the road very quickly. Everyone I dealt with at Antioch automotive were professional, and friendly. Thanks!
These guys are hands down they most kind, generous, and honest auto body shop I have ever encountered. It was my first time ever dealing with a bad transmission and trans/coolant line blow ( which I didn’t know I had) When I wasn’t sure what to do with it, they kindly let me keep it there for a few days, no pressure at all. I decided to get it towed back to my home which they are also able to do. Even the tow guy was incredibly nice. Any future car I get I will be taking here, I’m so glad I found this place. Thank you so much for all of your help.
I had a long and challenging experience, but every employee that i communicated with at Antioch Automotive was very polite and helpful. The reason i decided to go with this repair shop was due to a wonderful employee of theirs who picked me up on a tow call. Everything i experienced was extremely professional. The engine was replaced and operated as it should from the moment i picked it up. You can't ask for more. Thanks
Brought my car in for an alignment. Very professional, from the front desk to the people that called me to let me know my car was ready. Service was great, and the price was very reasonable. I will definitely be going there again.
I’ve been using Antioch Automotive since I bought my first car almost 12 years ago, after they added the towing division I started using them at my business as well for hauling old HVAC systems. They’ve never let me down and have always given reliable service and pricing. Jim (one of the owners) is the kind of guy you just know you can trust. I called him today to have the tires changed on one of my cars and didn’t even ask him for a price, I knew whatever the bill was would be fair, which it was. Great guy and great company, don’t hesitate to call them.
They were dispatched from my insurance company for roadside towing on the side of the freeway. They came from another state, and were as prompt as they physically could be.
The dispatcher was very helpful and friendly. (That usually doesn’t happen with towing companies.)
I’m was not at the location where my car was picked up, as it was winter, after dark, and on the side of the interstate. They allowed me to leave the vehicle, which doesn’t always happen.
My vehicle was picked up at or before the scheduled time.
I was also not at the drop off location, but was told by the person that was, that the driver was extremely polite and helpful.
Their price was extremely reasonable, as my vehicle went further than my insurance would pay for.
I would absolutely recommend them, and will definitely use them again.
In town for Christmas from Houston to see family and would you know it. I start having vehicle problems. Truck wouldn't start. Had Antioch Automotive tow it to their show and they diagnosed and fixed the problem. A corroded negative ground for the fuel pump relay in my fuel box. Price was reasonable and staff was friendly and professional.
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