Global Auto Recycling JunkYard in Elgin (IL)

Bought an engine only to be later told I didn't pay taxes on? Reputable auto service(Shelby's) said oil pan had hole, two misfires, etc. Drove 250 miles to exchange just to be denied without core-which should have been due upon initial delivery. Had to double back just for their choice of a gunk-filled replacement with damaged valve cover and more. Poor parts. Poor customer service. Absolute junk! Do not patronize. Manager Joe said attached photos were of a Remanufactured

I paid for the spare part on Friday and picked it up the following Thursday, but I didn't have time to remove it from the car. The spare part is broken, they won't refund the money, I've been waiting a week to exchange it for another one (they say they'll call me back in half an hour, I'm waiting for an answer, they don't call me back) Never buy anything there!!!!!!!!!!!!!!!!!!!!!

Had to warranty an engine as the first one was burning oil almost as bad as the one I was originally replacing. Joe was wonderful through the process and there was no hitch in getting a replacement and returning the engine. Not burning oil anymore! Only thing you guys get 4 stars for instead of 5 is the co-worker dynamic. Every time I've called or been there it seems like I'm walking into a house of a dysfunctional family. Everyone yelling at each other, always feel like I'm about to witness a worldstar moment. Entertaining in its own way I suppose but kind of off-putting.

I called the recycling & repair shop & spoke to Joe. Me not knowing much about cars or the part I needed Joe was so helpful & patient with me. I would recommend them to anyone looking for parts. Joe was very knowledgeable and very kind. I give the 5 out of 5 stars!!

GREAT PRICES, QUALITY PARTS! This is definitely the place to get all your car part repair needs! Especially if you can deal with the epicene behavior when trying to get simple customer service. They love to raise their voices, try to overtalk you oh and their speciality is hanging up the phone after screaming. Encapable of answering simple customer service questions.

Paid good money for my car fast and honest service would definitely recommend!!!!

Bought a Transmission for a 2006 GMC Sierra that came with only reverse and no forward gears. Due to timeframe had to order the part locally and get installed for the customer. When I tried to return the transmission the guy was extremely rude and unprofessional. Highly recommend doing business somewhere else if you can.

I had a great experience today Adam and Billy were great and gave me a great deal on the part I needed!!!!

Picked up a 1jzgte from them last year and was a good motor. Yesterday I picked up a sohc Saturn motor and found that the motor is rusted inside from sitting OUTSIDE. It’s not just surface rust. It’s deep on the cam lobes. I called and tried to work with them, I really didn’t want to believe all the bad reviews and wanted to continue to do business with them. I got the run around. I got ripped off. I was willing to work with them. They just want their quick buck. The warranty doesn’t mean anything. I asked for a different head and they “don’t have any”.

Just bad and rude services totally disappointed. I am never going there again and don't recommend it at all, the guy try to sell me 2 screws for $5 I asked for more info about the screws just denied me. I went to the junk yard around the corner and totally see the difference, they gave me 4 free screws! It just didn't work out at all NEVER going there and I don't recommend it.

worst place ever, they will sell you junk engines, then replace it for engine for different car, they they will ghost you for months. NEVER NEVER NEVER do business with them.

Give it up for these guys!!! I'm looking for a part for a while now. Couldn't find it in the city. Came out to this place and BOOM!!! They had it...you might not get so lucky as me, but from what I've seen on the lot, they carry all kinds of makes and models. Not just cars but truck parts, etc....give a call first. They will look up your part. They also do not let customers on the lot. So don't walk around and get yelled at. ENJOY!!

The guy in parts who answered the phone is rude. If you don’t like your job find another one.

Garbage customer service they give you a run around never call you back i drove out there from skokie for no reason for a part they forgot to take off the website they promised me theyd get the part and deliver to me since i came for no reason. Next couple days i called them they put me on hold never called me back. Then told me the part is gone.

If I can give this place a 0 I would called over a trans and guy that answered didn’t even know how to do his work starts swearing at me because he can’t seem to figure out if trans fits my car will never buy there because there customer service is the worst I home the owner reads this

Buncha crooks...beware..they said they had 3 parts for my truck ..had me drive an hr to say there was a mistake...they all seem miserable so I didn't make it a big deal..wouldn't buy nothing from these clowns in the future

Great service. Good parts. I Strongly recommend . Got tires today !!

Rude and not helpful. We were trying to figure out when they sold an engine we found in a customer car so we could see approximately when it was put in. I did not ask for any customer information just when it was sold and how many miles were on it when it was sold. It's become sort of apparent there is some fraudulent activity going on. They have the VIN and stock number listed online showing the parts vehicle to have 105,000 miles on it. After running the carfax service history I found that this car actually had over 231,000 on it. Unless they can clarify this and come up with an explanation, this is indeed fraud. Do your own research before buying anything from these people.

I ordered a starter online from these people and i did receive a starter 3 weeks later after ordering just to find out its not the starter i ordered. I called them several times about the situation and Ohare agreed to ship me the proper starter at no additional charge. It has now been 9 days since he claimed it was shipped and i have yet to receive my starter or even a tracking number! Wont be doing business with these people again!

My favorite yard in the Chicagoland area Quick, easy and affordable every single time

They can’t speak through the phones… Toooo bad customer service and also not returnable items

I just to do business with this company but im going to stop just because the pepole who works here the are very Rude feel bad for the owner. is one person who is good in the business hes name is joe the other Spanish speaking guys are really bad Rude no respect for the customers we as a customers we don't coming here for fun we drive to the place because you say the part is there wen you show up wrong part. Plus with attitude. ...

ZERO STARS ! Buyers Beware! Horrible experience! Liers! Purchased a motor that was supposed to have low miles. $2850 with shipping. Drove 2 months and the timing chain went out. The owner agreed to replace it. Told me to have the motor taken back out and on a pallet and a new one would be to me on a specific day. It never came, I called and got excuses after excuses. After 3 months the car was up on the hoist, holding back jobs, waiting for replacement and getting lie after lie. I got upset. Joe, the owner then told me off and said he was not doing anything to help me. Went through the attorney general to look for assistance. They are being watched closely for shady business now. I apparently am not the only one that has had problems. I sent the motor to have timing replaced. The shop told me the motor has been beat and indeed has high miles. Very sludgy. Advised not to replace. But I was already in over my head. Bad experience.

Stright up THIEF! Told they will pay to buy my old wheels. I drove 30 mins there and dropped off the wheels. It's not until they took away my wheels they told me " we don't buy wheels" and refuse to give the wheels back.

One of the best places in the whole Midwest area to get your car part, engines/ transmissions/ even windshield, Joey is doing a great job and so friendly, price wise I believe o one can compete them. Highly recommended

The worst recycling company I’ve ever used please please do not trust this yard and the salesmans. They are all shady they sold me a transmission I paid $1,580 the shop that installed it, stated the torque converter didn’t work. I called the yard they told me the torque converter, which is attached to the transmission. Is it under the warranty? Come to find out the whole transmission was bad they told me they won’t warranty it because it’s out of warranty. Keep in mind this car never left the shop, because of the transmission they sold me was bogus. I’ve been in business for about eight years and I’ve never seen a junkyard. So unprofessional, that wouldn’t work with the customer and sell you bogus parts and the. stand behind it. The worst customer service Ive ever had in life. my father always said if you buy cheap you’ll pay twice I paid 3 times because the shop had to install a bad trans and now I have to find another trans and have it installed

Terrible service. I never received an invoice for a part I ordered and the part didn’t work when I installed it. On top of that they did not want to take my return and claimed that their invoice stated I can only receive in store type of credit with them for a return, not an actual refund. When I actually looked over the invoice it said no where anything about returns. I was guaranteed over the phone that the part would fit and work fine and that if it doesn’t work I can return it. But, I was lied to.