This rating is based on customer reviews, inventory size, pricing, and service quality
LKQ Heavy Truck, Watseka in Watseka, IL earns 95/100: reviews are overwhelmingly positive about knowledgeable, friendly staff, fair pricing, broad used‑parts inventory, a clean office and organized yard. Shoppers note fast turnarounds, easy pickup, help loading, and even service after the sale. Common gripes: a strict no-returns policy (especially electronics), occasional part quality issues, and no overnight parking for drivers. Overall sentiment is highly favorable, though a few experiences vary; recent review sample may be limited.
What clients say about LKQ Heavy Truck, Watseka in Watseka (IL)
Called ahead since I’m about 70 miles away, was told the part I needed was there, showed up, got my part and was on my way back home immediately. Will definitely use them in the future
Very nice people here order my part the night Before and picked it up the next day they even helped me load it on my flatbed... You don't find great service like that anymore keep up the good work
Beware! I will never buy anything from this company again. A few days back I drove 1hr & 1/2 down there to buy a cpc unit for my freightliner. I went straight to a dealership same day for re-program and they informed me the part I just bought is no good. I tried to get my money back but they have a stupid no returns in which I wasn't made aware of when buying the damn thing. So now I'm out of almost $1,000 dollars and can't get nothing in return
The people was nice there the office was extremely clean and the yard was organized it takes wrecked trucks so you see the evidence everywhere and the break them down.... I think
This place is awesome workers very down to earth and respectful. Im sure i will come back very soon it's worth the the drive from Chicago thank you mr Jamie clatterbuck it was very nice dealing with you
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