What clients say about Villa Park Auto Clinic in Villa Park (IL)
Stopped in today as my check engine light came on and smoke pouring from under the hood, pretty much next to this shop. As expected I needed a new radiator and related hoses, etc. They got the work done by end of day and under the estimate. Could not be happier!
Very Poor Customer Service. Sing on front door says store closes at 6pm. I walked in at 510 to buy new tires and was turned around. Told they are leaving and no would help me.. ive been doing business here for 3 years. Not any more. Terrible Terrible Business
What a joke. Took a car in because ignition barrel was stuck. Was told parts will take 2-3 weeks to come in from VW and part is $120. Ok. No prob...I don't need that wmcar for a few weeks. I week later...they call and say car is done.....they rebuilt the part and now my total is 800 bucks. I begrudgingly pay. On the way home.....headlight went out and turn signals are rapid speed. Call the shop.....try changing the bulbs....ok...changed bulbs...still not working.......call shop...he says..... we can charge you hourly to diagnose your problem.... I say, aren't you going to stand behind your work? These problems didn't exist before you had the car,. The guy literally hung up on me. Now the cars stranded on the highway, electrical failure. Barry is a cheat. How do we get this guy to stop ripping off locals?
Great people from the front desk to the men working the bays. Estimate for repairs. Work completed quickly and end results did'nt break the bank. Who can ask for anything more.
I came in to ask for a jump my car was literally in next lot and 4 mechanics where on site working on one car. The older short manager was smoking a cigarette and he told me they can’t give me a jump, he has nothing to jump car with? Seriously? They have the small jump start boost machine. This is the 2nd time they’ve turned down a potential customer. I can’t even get an estimate for repairs from them.
They were quick and efficient and able to repair my tire after the dealer told me it was no good and gave me a $2200 quote for 4 new tires. I will definitely be coming to them for all my tire needs.
Barry is the BEST! My family & I have been coming here forever. As a young female girl, it feels so nice to be able to trust a mechanic with your car. Barry and his team are always fair, honest and reliable.
Great owner, nice staff, trustworthy pricing! I've been going here for 7 years with car issues ranging from very major to very minor. They always explain why you need something done and are upfront about how serious it is. If you can wait for a service or they can save you money, they will tell you that. I live in the city now and still come out to Villa Park for service. Highly recommend!
First time i brought my car to this shop for tire repair, told the guy were the nail was didnt even pull it out but found a screw in my tire and put 2 big scratches in on my rims! Very costly my car has no scratches or marks on my rims, now they do....If you have a car you dont care about the looks this is your place! Garbage, they dont care about your car!
I were here for tires balance fast and good service. The office and staffs work here are very friendly and honest. Recommend for everyone this is a good place to go for a tire shop service.
Just had some tires mounted as well as some TMPS sensors and it was a very pleasant experience. I had brought my own tires in and had labeled them where I wanted them installed (bought two sets at different times as they had different date codes and wanted them on the same axle) and they had listened to my instruction without issue which seems to be difficult to get nowadays with the service industry. The front desk staff were very nice and easy to talk to, had great automotive knowledge and understood what I was looking for without any hassle. I had also asked for an alignment but after they replaced the tires they test drove it and my issue was gone since my old tires were the culprit and didn't blindly do an alignment saving me some money. It has a nice local town feel and not that big company feel! Highly suggested!
Excellent place!! I'm new to this area. After being told to wait a week just to look at my car somewhere else .. I dropped it at night here and it was ready the next afternoon. It may have been an easy fix for them but that turnaround is rare! Honest people. Honest prices. I highly recommend!!! Best shop I've ever come across!!
I would just like to say great place my brother passed away I was taking his antique car to the funeral got a flat tire arrived when they opened got me in and out and did not even charge me really turned the day around for me thanks to everyone there being the owner of a transmission shop it is great to know there still is other shops out there that treat people like people and not a opportunity to just make money I highly recommend this place to everyone keep up the great work villa park auto clinic ?
Thee BEST shop in DuPage County. Very reasonable, quick and efficient service. One shop told me I needed a front differential. I came here and found out it was just the wheel bearings. My Tahoe has over 300K miles and I will not trust it with any other shop. Get your repairs here, trust me you won't be disappointed!
Had a good experience here when I needed help replacing a hose gone bad. They were nice, efficient and fair. I'll be back for sure as it's close to home and I've got 3 vehicles that sooner or later will need something
Fantastic service, fair prices, and just a great honest business overall. Been taking my vehicles here for a few years and I drive a lot for work (roughly 40k miles per year) so my vehicles can need service pretty regularly. These guys have seen my vehicles a lot and they always come through. They’re always very timely with repairs whether it’s an all day project or just something simple. Highly recommend!
I go for an oil change. When I get back in my car, it smells of smoke. I do not smoke. My steering wheel is coveted with an oily film and my windshield is smudged from when they placed the reminder sticker.. most of all my check engine light came on and you would think they would want to check it out.
This is the ONLY shop to go to!! In an emergent situation involving a tow truck that required I pick a shop within a 14 mile radius, I threw a dart at the map and chose Villa Park Auto Clinic. They had a major job done quickly and at a fair price. When another issue arose I made the mistake of looking for a shop closer to home. The other shop overcharged without effectively fixing the issue. I ended up right back at VP Auto Clinic where they fixed the other shop's shoddy work at no charge to me. They are great guys with a great business!!
They got me in right away and had an estimate in an hour. I was happy that they had my car ready to go the next day. I passed the emissions so they definitely fixed the problem. I'll be back for sure!
Villa Park Auto is the only place I bring my vehicles. They are honest, fair priced, and work quickly. I recommend to my whole family. And recently saved my Grandparents $4k from what the Ford dealer quoted. BJ and Drew in the office and Mitch and Rob in the shop make a good team.
Brought my daughter's car in for a leaky tire--they said they fixed it but the next day the tire was completely flat. So it was not fixed but made worse. We called and they said well just get it towed here. Seems to me they have some responsibility to react a little more helpful than this. Not sure I will ever go back there. Sorry Villa Park Auto but you should try to care.
On my way to work my car started smoking so I pulled in as this was close to where I was. They took a look at the car in a timely fashion, found the problem, gave me a fair price for the repair, answered my questions, filled up my fluids and let me drive the rest of the way to work without charging me a dime and without pressuring me. They told me what the problem was and were even more helpful when I called back an hour later. I ended up deciding to buy a new car, but everyone here was friendly, helpful, and didn't pressure me into anything I didn't want.
Lake Villa Auto has saved me multiple times. The last one was a $1200 brake job that Lake Villa Auto did for $650. They are trustworthy and professional! I now drive an hour one way just to have them work on my cars.
You should also disregard some of the negative reviews because when you have brake work done, you have to do both sides. You wouldn't want one side of your car stopping better/faster than the other side.
Horrible Experience the guy tried to change my breaks but still the same problem i felt like he took the money without replacing the breaks. The problem is that they are desparate to make money at any costs therefore i feel like they are there to cheat people so I would highly recommend to stay away from this rip off company
I had a brake problem. A leak in 2 different places. I manage a Back To Bed and couldn't take time out out of work. A customer referred me here. I got a great price, same day repair and they drove me to and from work to wait for the repair. Excellent quality, service and pricing. Very trusting and loyal automotive professionals. Definately will consider them 1ST in the future.
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