West & Sons Towing, Inc. in
Addison (IL)

Can't say anything bad about West & Sons towing, probably the better of the companies I've delt with towing wise. The driver was super cool and go to my location earlier than ETA'd. Worth the money when you need a tow.

One of our box trucks wasn't starting on a Sunday morning at 6am.. and we had to setup a job by 10am. In a full blown panic (truck was loaded) I called west and sons to jump the truck. They were there within 45 minutes. Truly saved my day. Thank you west and sons team. I cannot recommend them enough!

Needed a tow late one night. These guys were out really quickly and did a great job getting my car to the dealer. Tim was the tow driver and did a great job. Thank you!

Francisco was fantastic. Excellent customer service and very helpful locating our vehicle. My wife’s vehicle had a catastrophic breakdown and I was an hour away. Due to extremely cold temperatures she had to call an uber to get to her destination leaving the vehicle where it sat. Francisco worked with me over the phone to locate the exact location and he delivered the vehicle to the dealer 45 mins away. Couldn’t be more happier with West and Sons towing and their star employee Francisco. They are lucky to have him. Thanks again for prompt, wonderful service and great follow up after the tow. I hope he gets a nice Christmas bonus for the job he does.

i called west and sons and kristen the caller sent the tow truck driver andre. I was stuck very deep in the snow and he was able to get me out no problem with an unbeatable price. very nice and caring people, and they met me in under 20 min! THEY ARE THE BEST!

Been using for years for tows for my fleet. Great prices. Friendly staff. Fast and reliable

It’s awesome when a company does what they are paid to do. It’s even more telling to the quality of a company when they make a mistake and take care of the issue with absolutely no hassle. Ethics are pretty rare these days but West and Sons has them in spades!!!! Thank you so much!!!!

Called West & Sons towing and Francisco Garcia went above and beyond with the help! Not only did he tow my car he helped me determine what was the issue as to why my car couldn’t move. Thankfully it was a minor issue and thanks to him for helping me determine the problem it gave me peace of mind knowing the repair would be a lot cheaper than i originally thought. I would definitely recommend West & Sons towing along with Francisco Garcia!

Very good company. Requested a tow for a tight area car pulled in garage and and wont go in neutral. Paul has about a half inch to get this thing out and did it like a champ with no problems. Thank you!

My insurance company made me wait hours For a tow that never showed up I Called WEST and sons towing and they had a guy out to my house in under 10 minutes I got my car into the shop and repaired before they closed and I was able to make it to work on Monday morning This was my second time using them and again they saved my butt! Thank you so much you guys are the best

We were merging into very slow back to back traffic with the lane ending. Truck 81 guy with glasses seemed to be letting us in since it was our turn to come in and with the lane merging but then got right up close to us and tapped our bumper scratching the tail of our truck. Would not recommended. Driver needs retrained. I have the license plate and a police report will be filed.

I recently had my axle snap on my enclosed trailer and I gave west and sons a call to tow it. They dispatched Francisco and within ten minutes he arrived. Francisco took every precaution to make sure nothing broke while loading up the trailer. He towed my trailer like it was his own and I really appreciated how cautious he was. Price was also very reasonable for a decently hard tow. They will be towing all my business vehicles from now on.

Had the unfortunate fate of snapping an axle today and my driver Francisco came within 15 minutes and helped me without a problem , especially with my lowered car, great experience. I could not mention not one negative aspect of my tow. Got pulled over while following the tow truck and the driver even stopped to make sure we didn’t loose line of sight, would highly recommend especially to anyone in Addison who wants a respectful and caring tow company

My truck lost its transmission on my way home from work a couple weeks ago… West & Sons came to the rescue and towed it to the shop. I’ve used West & Sons at least 4 times in the past 5 years for everything from breakdowns on the road to transporting non-running classic cars. Their rates are always fair and the tow operators always take care of the vehicles and they do a fine job. I’ll continue to use West & Sons when I need a tow.

Julio it was a pleasure meeting you. Thank you for your professionalism as a driver and for arriving in a timely manner to assist us with our break down. West & Sons you did a fantastic job! Highly recommend!

Great Service, i had a tire blow out on my truck and they were able to send someone within 30-45 mins to tow my truck. Very reasonably priced as well! Hopefully i wont need them again, but when the time comes ill definitely use them again

I recently had an excellent experience with West and Son Tow Service. Jose was fantastic! He was friendly, professional, and went above and beyond to help me out in a tough situation. His quick response and expertise made everything so much easier. I highly recommend this service, especially if you get Jose! Thank you, West and Son, for outstanding customer care!

-10 in Chicago, truck froze from the windchill (Yes i had diesel treatment poured in.. lol) All towing companies had 8+hr wait time. Johnny from West & Sons came to the rescue. Initially it was supposed to be 2 hr wait but ya’ll know how it it… Towing arrived after 4hrs. He got me back to the yard quickly and professionally. 10/10 service

Justin is the man! Took great care of my needs. Was super careful with the car. Was flawless. 100% will use him again. The truck looked like it was in near perfect condition and the inside of the truck was spotless. It says a lot about a company when the trucks are clean and the driver takes care of the truck. The straps and cables he used to hold the car down looked like new and in very good shape. The dispatch office I spoke with Dave was super friendly and easy to work with. Made my situation much easier to deal with and feel good about. They went the extra mile to make sure I was taken care of.

My Acura left me stranded on Lakeshore Drive, and I had to get it towed ASAP back out to the dealership. Called up my friend, Justin, who I recalled works for a towing business, and he recommended that I call West and Sons Towing. The guys came out all the way to Chicago before the cities tow truck even showed up to move my car out the way. They showed up within 1 hour of my call and took great care of my car, getting it off Lakeshore and back to the dealership at a very reasonable price in today's market.

Justin just came to my rescue when my roadside assistance left me stranded for 4 hours. He was very knowledgeable, pleasant and was very reassuring. I appreciate him, as well as the dispatcher Rosanne. They are the best and showed up at their estimated time and were very thorough.

I got stuck in the mud on Christmas at about 6pm. I called and a nice guy named Michael answered and had someone to our house in 20 minutes. Amazing service for a regular day but spectacular service for a holiday. The whole thing didn’t even take 45 minutes from the time I called. Thank you for making our day a million times less stressful. Definitely do business here

Justin at west and sons took care of transporting my car and he did it in the most professional and careful manner as not to damage anything, with a level of integrity and care I haven’t seen in a very long time. When I need another tow it’ll be west and sons

Excellent Service!! Last night I was that Tesla owner that cut it too close and ran out of charge juice in a Menards parking lot trying to get to a charger. Yes… I cut it way too close. After attempting to charge my car to an outlet with an extension chord and then an inverter mobile 40000 watt generator… neither worked. I called Tesla Roadside Assistance and they were sincerely of no help at all. They told me they had no one available to tow my car. I called West & Sons late on a Sunday night and a gentleman (Rashad) was able to tow my car to my house and kept my car in excellent condition. He was great to work with Thank you Rashad! The following morning I contacted Tesla again via the Tesla app, and had the same result. No roadside assistance help at all. I thought during the morning I would get a different result. But no. I called West & Sons again to have them tow my car to Tesla service station in the morning. A gentleman by the name of Tim came to my assistance and he was awesome!! He had my car on his flatbed in minutes. Mind you… I could not even open a door to my car because all electronics were completely dead. He was able to get into my car via the 12/16 volt portal in my bumper and charge the smaller electronic battery which allowed access to my car. He then towed me to a Super Charger station and without giving more details… was able to charge my car. Tesla did not come to the rescue when I needed it… but West & Sons did! Tim tows high end cars, is superb, has incredible car knowledge and is just a cool guy to work with. If you need a towing service… this is the place to call. Thank you again!

I have to share that I live in Villa Park and I drive to Chicago to work. I also have to share my father passed away in 2019. One of the last things he did was help me get a 94 Bronco I restored. I sold it to a man who lost his wife to cancer, but I regretted it deeply. I recently aquired a 96 Bronco that was fully restored and I love it. I bought the truck because it reminded me of my father as he loved Broncos and this truck feels like he's always with me. I had to have it towed from my job to Villa Park for service and there is only ONE place I would allow to tow a vehicle that I have a close emotional attachment with and that is West & Son's. I've always called on them and they were and continue to be so professional, kind, and quick. There was another towing company in clear view of my job but I paid to have West & Son's come to me and it was very reasonable and as always they are very respectful and reliable. Thank you West & Son's for taking care of one of the few actual items that physically remind me of dad.

One of the things that you rarely ever see is a tow truck on a tow truck and unfortunately tonight my repo truck decided it’s time was up. Being in the towing and repossession industry for almost 10 years I was extremely impressed with the response time and quality of service and an extremely fair price for a 40 plus mile tow from West and sons and their tow operator Junior! I’d give ten stars if I could and I definitely wish I got better pictures but I will happily call on them again! Big thanks from McQueen’s Towing and recovery LLC

These guys are the best. Always on time and great help from the drivers. We use them frequently to haul heavy equipment.