AutoKrafters on Rand in
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Address:20388 Rand Rd, Palatine, IL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Zip Code:60074
Working Time and Location
What clients say about AutoKrafters on Rand in Palatine (IL)
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I had a fantastic experience with AutoKrafters on Rand! I brought my car in for some body work and the service was top-notch. The owners were incredibly friendly and honest with straightforward communication and a genuine desire to help. The work was done quickly and professionally, and the results were even better than I expected. My car looks like new again! On top of that, their pricing was more than fair. It's clear they care about doing quality work without taking advantage of their customers. I wouldn’t hesitate to recommend them to anyone needing body work. I’ll definitely be back if I ever need anything else (but hopefully that's not the case)!
Jul 09, 2025 -
I brought an aftermarket tour pack to AutoKrafters to have it color-matched to my motorcycle, and the process was smooth as butter. Working with them was easy and fair, and I couldn’t be happier with the result. The paint job looks factory-original. It matches perfectly! Highly recommend this group.
Jun 07, 2025 -
I took my wife's car to them after a fender bender and the insurance company was being tricky. AutoKrafters did AMAZING work, I HIGHLY recommend them. They replaced the bumper, trunk, tail light, and fixed the side of the car. The car which is 9 years old, looks better than NEW! My family and I are customers for life!
Dec 23, 2024 -
I would like to thanks the shop for the great job they have done for me . I took estimates from 3 more shops , which where thousands more then what this shop gave me , all the others wanted to change a parts of my car that this shop didn’t .I would recommend this shop for their honesty .
Sep 09, 2023 -
So happy with my experience here! My front end was damaged pretty bad in an accident and it looks brand new now! Super friendly staff here as well! If I’m ever in need of a repair again, I would 100% come back to Autokrafters on Rand!
Jan 09, 2025 -
I didn't have insurance, but they gave me a great price and I got my vehicle in good condition.
Aug 03, 2023 -
EXCELLENT!!!! I just picked up my Toyota Avalon from Autokrafters on Rand. This company went ABOVE & BEYOND. They had to work with a sub standard insurance company from the person who hit me. They were GRACIOUS, ACCOMMODATING and did SUPERB WORK even though I don’t believe the sub standard insurer treated them fairly. My car was fixed with great care and quality. I was AMAZED to find they cleaned the car, the interior was vacuumed, the floor mats were washed and the dash and console were all cleaned like new. They worked well with my rental company and made it as easy on me as possible. FRIENDLY STAFF/OWNER, I cannot say enough good things about this experience. It was by far THE BEST CUSTOMER SERVICE I have experienced anywhere in a long time. THANK YOU AUTOKRAFTERS ON RAND!!!
May 03, 2024 -
Dropped my car off to get the side front bumper repaired for some scratches. Whole front bumper is like new and looks great. Completed in 48 hours. Thanks again!
Jul 24, 2024 -
Shopped around for a minor fender/bumper repair. This was the only place that didn't overcharge me because I was not using a insurance claim. Brent and his team took real care of my situation. Since it was minor, they got me in quick and I had it back in a day. They kept me informed and were real nice. Professionalism is superb. This is the place to take your vehicle too.
Mar 25, 2022 -
Friendly service Jason had multiple suggestions. They are very busy so my car hasn't been fixed yet but I believe them to be good people based on what I have seen so far. They come highly recommended!
Jan 23, 2022 -
My family and i have been going to them for 20+ years. Excellent work, fast, compassionate, easy to talk to. Only place I trust to take care of my car.
Jun 02, 2023 -
Jason and Brett are the best people in the business. My car came back from the body shop looking better than I did before my accident. I would highly recommend this company for all of your bodywork needs.
Oct 04, 2022 -
Jason and everyone at Auto Krafters were phenomenal to work with. We didn't have an accident / any type of collision reparir that was needed with our car, but the trunk on our car had been misaligned since we bought it. I took our car here after being referred from friends, and Jason took a quick look at it and said it was just the hinge that had been affecting the trunk from closing properly. Auto Krafters fixed the hinge within 45 minutes and our final cost was less than we expected. Jason squeezed us in when he told us they were really busy for the next 2 months. They make their customers a priority and they take pride in their work and it shows! Thank you for making time to get our car fixed and for providing excellent care for your customers! We will be returning if we need anything for our car and we'll happily refer friends and family to Auto Krafters!
Dec 04, 2022 -
This place is amazing! Very friendly and accommodating to my request. I called Jason explained my situation and I am so much more than satisfied. The work was done in such a timely manner and was beyond my expectations. The office associates are very nice. I couldn't have imagined a better experience.
Feb 19, 2020 -
What can one say but what a great job this is the best body shop I have ever worked with. My car had 7000 damage from hail. Picked up the other day and wow like new guys up front have all been there for years and know there stuff. The painters are 1st class always a perfect match. Picked me up and dropped me off. Even clean up was perfect detailed my whole car even touched up a few spots I had from previous issues thank you auto Krafters for the A+ work and service. Bob dickens
Apr 25, 2020 -
Wow, got my car back looking newer and cleaner than the day I picked it up from the dealer. Great friendly and professional staff. Got my car back in the 3rd day of a 2 or 3 day estimated repair. Some info on the process for my relatively minor repair, #1 you take your car and they take some pictures, they can only estimate what they can see. #2 they order the parts and let you know when they have arrive and to bring in your car. #3 you drop of your car and they strip it down, order any extra parts if needed (I did so it took the extra day). #4 you get it back as good as new.
Feb 19, 2020 -
Very happy with the work done here. They have amazing reviews because they deserve them. Brent was amazing and him and his crew knew exactly what was wrong with the vehicle and worked amazingly with my insurance.
Mar 07, 2019 -
These guys were great to work with! Just picked my car up yesterday and they repaired the damage plus did a few extra little touch ups as a bonus. I definitely recommend them for your repair needs!
Apr 11, 2019 -
If I could give zero stars I would. My mother has trusted this auto shop for over a decade, and this time when she brought her vehicle in for repairs ruined the relationship she had with the shop. My mother was gifted a bottle of wine from a friend and accidentally left it in her vehicle, unopened, when dropping it off for repair. Upon picking it up yesterday, the bottle was thrown in her trunk, opened and clearly drank out of. Beyond the theft of a personal item of hers, the team was drinking on the job while repairing her vehicle and likely others. When she called the shop to ask for a reimbursement for the bottle that was no longer able to be consumed, the staff did not seem to care and hung up the phone. This is a disgusting and shameful way to conduct business and I hope no one has to experience this after being such a loyal customer for over 12 years.
Jun 13, 2023 -
My car was a hot mess after an accident. By the way not my fault. I really wanted my car fixed. I love my car. 6 years of no trouble. These guys did an amazing job. It is perfect and they guarantee the work.
Apr 28, 2019 -
I qorked with them on two occasions and both times they did an amazing job. The customer service is outstanding. If I need a body shop again (I hope I don't), I will definitely go back there.
Dec 20, 2018 -
Used AutoKrafters recently to get some paint work done and panel replaced. They were very professional and explained what the process would look like. They were able to match the paint and even helped fix some molding at no cost. Will definitely return if I ever need paint work/body work done!
Apr 29, 2021 -
These guys are great. They are easy to work with, flexible with coordinating drop off and pickup of vehicle and work well with insurance claims. I could not recommend them more.
Oct 14, 2021 -
I cannot say enough about these guys!!!! Honest, fair, helpful, kind, reliable! They took care of me from the minute I walked in until the minute I walked out with my fixed car! I would highly recommend them!!!!!!
Feb 05, 2021 -
My family has been taking our cars here for over 10 years. They have always done great work. They provide free estimates and are always very upfront about any cost for the repairs
Feb 09, 2016 -
3 driving teens in this single Mom's household. I've been there twice this year. The Staff is friendly, knowledgeable, willing to listen to my needs. I couldn't be happier with the service.
Aug 07, 2017 -
This business could not do the service I needed but Jason gave me such good advice about my situation. I have made many calls to businesses with no real help. I so appreciate an honest and thoughtful answer to my problem.
May 24, 2023 -
Great people there , and their work is so great , Feels like the car came out manufacture .
Jul 12, 2024 -
Best quality and service in auto body work in northern suburbs. The team is great and consistently exceeds expectations. Recommend Autokrafters to all my friends and family....
Oct 26, 2020
Nearest Junkyards to AutoKrafters on Rand
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Chicago
- Alsip
- Arlington Heights
- Bedford Park
- Bellwood
- Berwyn
- Blue Island
- Calumet City
- Calumet Park
- Chicago Heights
- Cicero
- Crestwood
- Des Plaines
- Dixmoor
- Elk Grove Village
- Evanston
- Ford Heights
- Franklin Park
- Glenview
- Harvey
- Kenilworth
- Markham
- Maywood
- Melrose Park
- Morton Grove
- Northbrook
- Oak Lawn
- Prospect Heights
- River Grove
- Riverdale
- Robbins
- Rolling Meadows
- Schaumburg
- Schiller Park
- Skokie
- South Barrington
- South Chicago Heights
- Streamwood
- Summit
- Tinley Park
- Wheeling
- Buffalo Grove
- Bensenville
- Roselle
- Hanover Park
- Elgin