Had my car towed...thought id be perfect dur to fact right accross the street...the man came to the counter and said they were busy n wouldnt probly b able to look at it for a week which i said was fine...then it turned to well im not when i can look at...witch also was ok due to fact i no its right accross the street n would b ok with it...said ok then he rudley said why dont you just take it somewhere else...thats when i sened that i wasnt being treated fair....y take it else where hes a shop ...i responded again with i have it on the tow truck n live across the street n would prefer it here...again his attitude changed n said u no i just dont have time for it...i felt really embarresed not knowing y he wouldnt let me drop the car off expessially after i expressed that its not moving n right now its on the tow truck if i take it hme its going to coast me again to have it towed back to if i can plz just park it in one of the many empty parking spots whitch his response was looking at me very rude n hastle as he told me to just take the car away that he wasnt interested in it...what happened ...why was i treated like this...why could i plz park it in 1 of the many empty spots...why was my money not welcomed...im40 years old...i know as im sure anyone with anysense knows when their being treated bad....so i just had it towed home 127.00 (tow) for nothing..
Why..i feel i was judge n definlwy treated unfair...i never had a person in my 40yrs make me feel so low..i will never recomend to any1 this shop ..im not this type of person i dnt knit pick or ever never have i wrote a review but how i felt i couldnt do anytng but write my expirence ...shame on you...every1 should be treated fairly not judged
Really..I reached out to Warren Automotive.. Robert Yesterday afternoon about needing a Tow for my Truck has been sitting for over 4 Months I was unable to drive after Stomach Surgeries..Truck needed to be Serviced and Today he reached out to me and Tow Truck was in my Driveway 35 minutes later..Ron..Very Nice Man did the hook up and Truck was on her way to see the Doctor
"Robert" at Warren's Automotive..OaK Forest, Il and I am Soooo Relieved Feeling Good and Confident He will take Excellent Care of my Truck..
I am Highly RECOMMENDING 👍
Stole my car and forced my wife to walk due to a false arrest. Case was dismissed and Warren Towing still Denied my right to get my car and expected me to pay fees regardless. They "Disposed" my car when they had no legal basis to keep it. And intentionally notified the wrong people to do so. These people are scum of the earth
Warrens has been great. My car was towed there after an accident and he was very understanding and patient with me. He walked me through what I needed from my insurance/police. I had an issue with the salvage yard that picked up my car and he was more than happy to help me with whatever I needed from him. Overall great customer service!
I really cannot believe that just because May Marquardt cannot afford to fix her car, she takes it out on Robert. I don't think her position was fair in the review, because she did not even give Robert a chance to make up for anything before she posted the review. Robert has always treated me like family, and when he fixes my auto, he really fixes it so I am not keep going back. He does not do more than necessary to fix my car. Therefore, I give Robert & the whole staff at Warren's Automotive a true 5-star rating, and recommend him to all my friends and family. And by the way I am not related to May in any way.
I've taken three different vehicles here over the years and every time Robert tells me that my cars need all these repairs, (he's told me this on all three of my cars and many of the repairs turn out to be unnecessary for the functioning of the vehicle) when that's not the case at all. He says he can't fix the problem I brought the car in for without fixing every other problem, which is ridiculous. The last car I brought in needed a simple tune up and brake job but he told me it would take three or four days and would be very expensive. I ended up going to another mechanic who got it done and for a reasonable price. I read another review where the person said that Robert only fixes what is necessary but in my opinion that's gotta be a fake review because that's never been my experience. If it's not a $20,000 car, they consider it junk. Will not be going here again.
Update: The mechanic tried calling a family member to tell them I left a bad review on this business as retaliation for my review but I won't be bullied into not leaving a factual review.
Great advice. Went in for transmission problem my 2017 Pacifica was experiencing. He asked if I intended to keep the car for while or might be getting a new car anytime soon. Advised that it might be too costly for and should think about a possible trade in. I ended up trading the Pacifica per his advice and got a new car. I know he missed out on a job. He didn’t scam me. Predicated the honesty.
Called to get a quote on an engine replacement and the person who answered told me he wasn’t interested in helping me and hung the phone up. I was very friendly and was also referred to him.
Absolutely outstanding service! I can't express enough gratitude for Warren Automotive Repair. After being told by a Toyota dealership that my car needed numerous costly repairs, I decided to get a second opinion from Warren. Robert, in particular, was a beacon of honesty and integrity. He thoroughly inspected my car and informed me that many of the suggested repairs were unnecessary. His honesty saved me a significant amount of money, and his expertise ensured my car was in top shape. The quality of work was exceptional, and the customer service was even better. I wholeheartedly recommend Warren Automotive Repair to anyone in the area. Trustworthy, skilled, and reliable—this place is a gem!
Mr.Warren is a slim picking nestle in the quiet community of Oak forest Illinois I’m big on customer service and I want to first say thank you Mr.Warren for providing your professional services to me in a time of need I personally appreciate you.
If you guys are in the area and need services for your vehicle please don’t hesitate to stop by to have your car looked at by Warren’s Automotive and tell him I sent you..
I am glad I found Warren’s when my car wouldn’t start. They towed and fixed my car in a timely manner and were professional, knowledgeable and very nice. I will be taking my car there from now on.
Had a diagnosis done on my vehicle took it to Warren’s to get the work done I was told my diagnosis was wrong I need a battery and that would be two hundred and something dollars plus $135 for my light to be replaced cause my bumper had to be removed I paid all this money for my vehicle to shut down on me not even two weeks later the light I paid $135 to have replaced is back out I contacted the owner he didn’t offer me any type of compensation I’m also going to contact the bbb ladies be careful these car places be tryna rip us off
If you’re looking for the BEST automotive service Warren Automotives is the place to go!!! I prefer Warren Automotive over any car dealership service center! If you want an honest inspection, fair pricing, & superior service this is the place!! Every time I’ve taken my car in for any type of service I have been very happy with the outcome! Thank you Warren automotive for your superior service and customer service.
I will say the history of warrens truly stands to its name. Warrens has been my go to mechanic for the passed 2 years, he has replaced my brakes, rotors, all my suspension, fixed my tires, and my whole catalytic convertor and exhaust system at great pricing and outstanding work. Him and his crew of mechanics are truly a blessing to the oak forest community and to whoever else brings there car here. I have brought my fiances car here for repairs also and when people ask for a mechanic I recommend him. He just did all the suspension on my car and man it feels like a 2023 car and it's 2013 sentra!! This shop is awesome I highly recommend coming here!
I will recommend this mechanic to anyone. The first time I came here they went ahead and replaced my catalytic convertor and exhaust system and did an amazing job next time I went in they did my brakes rotors and control arm and car is running so smooth! Got one more visit to them for an air leak I have and I will be bringing my fiances car here also. I recommend you want a good honest mechanic with fair prices and will give you honest opinions come shop here!!
Absolutely love this place! Friendly and helpful service, no matter how big or small. Reliable and time efficient! Will definitely be coming back again
Robert Warren, the owner, has been one of the best mechanics I have ever worked with. He is honest, upfront, and super friendly! After dealing with sketchy mechanics at the place down the road I was hesitant about finding a new shop, but after talking to Robert for a little bit I trusted him fully. He showed me my old brakes, how worn down they were and explained to me the reasoning behind the pricing. It was an all around great experience. I will definitely be coming back even though I live an hour away!
I've Had Work On All 3 Of My Vehicles Completed! Warren's Automotive Our Mechanic. I'll Recommend Him To Anyone!!! He Believe In Working With People And Not Scaming His People. The Pricing Is Fair & Good Customer Service All The Time!!!
The owner is the best in the area of oak forest probably cook county too! He’s honest, reliable & will be straight forward on the best options for you cars when they need fixing...
100/10 most definitely recommend he won’t fail you!
Robert warren and dan are really great at what they do. Theyre fair and they know how to treat customers. Im coming back whenever i have problems and i reccomend you do the same. You will be very happy
I personally went to this shop because it accepted my warranty and upon talking to owner over the phone I had made my decision this is a wonderful place to have any work done the ship is very clean owner is very detailed with explaining diagnosis and location is perfect I have found my new mechanic and I’m going to recommend to everybody I know thanks mr warren
Robert (the owner) is extremely fair and honest. It has been a long time since I have trusted an automotive place and he is so helpful and trustworthy that I feel so lucky to have found this business. I love to support local businesses and will spread the word that this is a great place to bring your car for all automotive needs!!
I have always relied on my husband to help me me with anything to do with repairs or shops for vehicle repairs. Now that I'm getting a divorce I have to tackle this task on my own for the first time in my life.
Being a woman, it's easy to be taken advantage of.
I read over several repair shops in the oak forest area. I liked what read about the shop.
I made the appointment. And I have been very happy with how I have been taken care of.
I would highly recommend you using this shop. The owner is fair, and punctual and very kind
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