This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews of UNITED SCRAP METAL WAREHOUSE in Cicero, IL are sharply mixed: 61/100. Many praise friendly, hands-on crews who guide trucks, give clear instructions, and sometimes unload fast; others cite very long waits (3–7 hours), slow paperwork, a tight, debris-strewn yard that risks flats, and limited space for 53'. Pricing is the biggest swing—some report top quotes and smooth deals, while others allege bait-and-switch payouts. Organization is described as both helpful and chaotic. Customer service ranges from courteous to frustrating. Inventory variety and ease of finding parts aren’t covered.
Avoid. Avoid. Avoid. This place is a shit show. I’ve been here 3 hours still not loaded. Location is extremely tight especially if you’re in a sleeper 53ft trailer. Staff tries to help but it’s mostly chaos.
had a delivery here. very bad organization of work at the company. many trucks, no certain order. little space for 53 feet. be careful. I had a bad experience today. check-in 6:30 am - checked out 1:20 pm. many friendly employees who help in narrow entrances.
Not too bad. Little tight and messy but manageable.
Watch for tires because of lots of debris around. May take a while.
Overall safety first and make sure you have PPI. Must have sealed your trailer!
DON’T BREAK SEAL, IF YOU DON’T HAVE ONE PUT ONE ON THE TRAILER ,THEY WILL GIVE YOU PROBLEMS FOR IT‼
Take a wide turn to 15th PL you will be greeted by someone who will give you instructions. park yourself to the right side until futher instructions, you will be directed to the scale once on the scale, take the stairs next to scale to give your paperwork, for drive van you will most likely be in building C right in front of the scale, take your time backing… after that they will direct you again to the scale, and your good to Go.
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